Ratings based on 149 Verified Reviews

4.1 out of 5
85% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from parsippany, nj

Nice and clean great staff

Posted Jan 28, 2017
One of the nicest sheratons I've been too - very clean excellent staff it looks like a castle
5 out of 5
Recommended
for Everyone
by A verified traveler from New Hampshire

Posted Jan 22, 2017
Affordable rates for a large comfortable room. Very clean.
Comment from Hotel Management
Jan 23, 2017 by Mike, Hotel Management
Thank you for taking the time to review our hotel. We are glad that you enjoyed your stay and our brand new beds! We hope to see you again soon! Warm regards, Mike
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 16, 2017
Great hotel but needs to be upgraded window type HVAC NOT STANDARD PRACTICE IN ROOMS SINCE EARLY SWVENTIES
Comment from Hotel Management
Jan 26, 2017 by Mike, Hotel Management
Thank you for taking the time to review our hotel. We actually do not have window HVAC units, they are all interior units. We hope that you will visit us again in the future! Warm regards, Mike
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 30, 2016
Was placed on the 6th floor with access to the club room which included free breakfast on weekdays. Unfortunately they didn't offer breakfast on the weekends which was the bulk of my stay. Still a great hotel though with great staff and great atmosphere. I travel to NJ once per month and have been staying at different hotels, after my sheraton stay I think I'll stay here from now on.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 26, 2016
Beds are very comfortable & room is clean & quiet.
Comment from Hotel Management
Dec 28, 2016 by Mike, Hotel Management
Thank you for taking the time to provide us with your feedback. We are thrilled to hear that you enjoyed your stay and hope to see you again soon! Warm regards, Mike
5 out of 5
Recommended
for Everyone
by A verified traveler from c

Great location and value

Posted Dec 26, 2016
This was our first stay at this hotel. We plan on returning whenever we are in the area. Now we wouldn't stay any other place!
Comment from Hotel Management
Dec 28, 2016 by Mike, Hotel Management
We are very happy that you enjoyed your stay and that you have chosen us to be your home away from home in Parsippany! Come back to see us again soon! Warm regards, Mike
5 out of 5
Recommended
for Everyone
by A verified traveler from Ocean City, Maryland

A Castle

Posted Dec 21, 2016
We did not have reservations and we were new to the area. Everything was great from the moment we walked in until the moment we left. The only problem was the shower had hair on the wall... Which I'm sure they would have fixed immediately had I have called. The staff was polite, helpful and very accommodating. Beautiful and clean hotel. Excellent spa, workout area and pool.
Comment from Hotel Management
Dec 28, 2016 by Mike, Hotel Management
Thank you so much for taking the time to review our property; we are happy to hear that you enjoyed your experience! I apologize for the issue with your shower and will certainly mention that information to our housekeeping team. We look forward to your next visit! Warm regards, Mike
4 out of 5
Recommended
for Everyone
by A verified traveler from NY

Pretty decor

Posted Dec 11, 2016
Night out getaway was fun! The front desk was kind,however, the cleaning staff was pushy for me to leave so they could start cleaning.
Comment from Hotel Management
Dec 20, 2016 by Mike, Hotel Management
Thank you for taking the opportunity to provide us with your feedback. I am happy to hear that you enjoyed your stay and I apologize that you felt that you had to leave on our account. We will mention your concerns to our housekeeping team as we never wish a guest to feel this way. We trust we will have the pleasure of welcoming you back again soon. Warm regards, Mike
5 out of 5
Recommended
for Everyone
by A verified traveler from Baltimore

Nice hotel with good amenities

Posted Dec 9, 2016
Our stay was very pleasant. Our room was clean, spacious, and included good amenities. This will be our usual spot whenever we visit the area in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Posted Nov 18, 2016
Impeccable hotel. Quiet. Comfortable rooms. Not too many interesting restaurants around the hotel though.
Comment from Hotel Management
Nov 28, 2016 by Mike, Hotel Management
Thank you very much for your feedback and kind words about our hotel! We are glad that you enjoyed your experience; please note that we will be launching an exciting new restaurant concept in April of next year; we hope that you will have an opportunity to come back for that experience. Warm regards, Mike