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Luxirios and super clean property. Staff very helpful and pleasant. Highly recommend the sea view room. Breakfast has lots of varieties mainly local food.. Cold cuts and cheese not good at all. Omlette station very bad. Never thought that a simple omlette can be made that bad. Overall food and beverage can improve since this is is not Crowne Plaza standard.

The stay at The Blue Mansion Qing Suites is definitely the highlight of my Penang trip. The hotel is stunning and modern and you can just cross the street to visit the original Blue Mansion, whose rooms are too classic for my taste. Highly recommended!!!

Very helpful staff on arrival. Best hotel in Penang’s historical district. I did encounter a problem st checkin though. I believe that breakfast was included with the room. They claim it was not ands I looked at my Expedia receipt and it was not. I don’t fault the hotel but Expedia for this. It’s like bait and switch!

Friendly and helpful staff made my stay a very pleasant one. But the glass partition for thr bathroom made the room lighted when 1 person is using the bathroom and another person is trying to sleep.

Restaurant is excellent and service is great. Staff very helpful. Because it's a small hotel the staff remembers you and what you like.

We booked just a regular room and lucked out with the Old Kitchen room. It was amazing. We had a private hot tub to use and just an overall comfortable room. The bed was great and the AC was even better. The staff is amazing and goes out of their way for you. The mansion is a must stay just beware that the hawker next door is very noisy but stops around midnight. We ate there and it was fabulous. The breakfast at the old mansion is way better than any standard free breakfast I’ve gotten anywhere...

The best customer service

Charming small hotel. Staff, especially Redho & Devi, were so accommodating. Felt a little like ‘home’. The antique and art collection are beautiful. Definitely will stay again if I ever get back to Penang.

Perfect location.. within walking distance from komtar and prangin mall, Kimberley food street, local eateries, Penang street art, museums , etc. Has a restaurant but didn’t eat there cos of the abundance of choices out there but it seems to serve high quality food. Bed is comfortable. Hotel is well maintained and staff friendly. I enjoyed my stay very much. Thank you.

We stayed one night at this remarkable hotel and was professionally chaperone by Pushpa & Andy's excellent service to perfection. Breakfast was awesome and staffs were ever eager to meet your food craving desires. Our only regret is not staying for more than one night and already planning for a second longer visit. Great service and selfless courtesy is what we experienced. Thank you!!

Excellent love it, great breakfast, easy to the mall, friend, ocean view

We wanted to stay in the UNESCO World Heritage Site Old Town and his hotel has great reviews and was uniquely designed to showcase the local culture compared to other more modern hotels. The hotel was a former business/residence that was converted The breakfast buffet was nice, the room was big, clean and the bathroom was modern. It was just a few blocks away from good eateries. There is only 8 rooms in this hotel and was a nice boutique hotel. Well worth the stay.

What a wonderful hotel. I can't say enough great things about the hotel staff. They went above and beyond to make sure I was comfortable. The rooms are beautiful and the rooftop pool was a nice added bonus. You will not regret your stay here. Close to all attractions as well.

Room was super clean , very convenient location. Awesome bathroom! The only thing I’d love to see improved is WiFi. Currently they give you a voucher with the length of stay but it only allows 2 phones to be connected? I wanted to use my laptop for work and needed to disconnect one of the phones to use it, plus it’s pretty spotty. Other than that great hotel!