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DoubleTree by Hilton Phoenix North

Photo gallery for DoubleTree by Hilton Phoenix North

Featured Image
Outdoor pool
Outdoor pool
Outdoor pool
Premium bedding, down comforters, in-room safe, desk

Overview of DoubleTree by Hilton Phoenix North

DoubleTree by Hilton Phoenix North

4 out of 5

4.1/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
10220 N Metro Pkwy E, North Mountain, Phoenix, AZ, 85051

Explore the area

  • Popular LocationMetrocenter8 min walk
  • Popular LocationCastle N' Coasters10 min walk
  • Popular LocationShaw Butte5 min drive
  • AirportPhoenix, AZ (PHX-Sky Harbor Intl.)23 min drive

Choose dates to view prices

About this area

Phoenix

DoubleTree by Hilton Phoenix North is located in North Mountain, a neighborhood in Phoenix, and is in the business district and near theme parks. Travelers eager for a bit of culture can stop by Cerreta Candy Factory, while those wishing to experience the area's natural beauty can explore Sahuaro Ranch Park and North Mountain Park. Don't miss out on a visit to Castle N' Coasters. Break out the clubs and hit the links with a golf course and golf lessons nearby, or seek out an adventure with hiking/biking trails.

What's nearby

  • Metrocenter - 8 min walk
  • Castle N' Coasters - 10 min walk
  • Shaw Butte - 5 min drive
  • Cave Creek Golf Course - 6 min drive
  • Arizona State University-West Campus - 8 min drive

Getting around

  • 19th Avenue/ Dunlap Station - 4 min drive
  • Sky Harbor International Airport (PHX) - 23 min drive

Restaurants

  • Texas Roadhouse — 2 min walk
  • Culver's — 3 min walk
  • Black Angus Steakhouse — 3 min walk
  • LongHorn Steakhouse — 4 min walk
  • Raising Cane's The Metropolis — 4 min walk

About this property

DoubleTree by Hilton Phoenix North

Suburban Phoenix hotel in North Mountain, near Castle N' Coasters
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and a snack bar/deli. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and conference space. All 284 soundproofed rooms provide free WiFi, free wired Internet, and room service. Comforts include premium bedding and down comforters, and guests will also find conveniences like refrigerators and coffee makers.
DoubleTree by Hilton Phoenix North offers 284 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature down comforters and premium bedding. Televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Extended parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options
  • Free area shuttle up to 5 miles

Food and drink

  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Outdoor pool
  • Shopping

Family friendly

  • Free area shuttle
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference space (14000 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower

Entertainment

  • 42-inch TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per stay, plus a deposit of USD 50.00 per stay
2 per room (up to 75 lbs)
Food and water bowls are available
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 6 children 17 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for USD 25.00 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, and debit cards; cash is not accepted

We should mention

Pool access available from 6:30 AM to 10 PM
Up to 6 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hotel Metro Plaza
Metro Plaza
Metro Plaza Hotel
Metro Plaza Hotel Phoenix
Metro Plaza Phoenix
Brixton Phoenix North
Radisson Phoenix North
DoubleTree Hilton Phoenix North Hotel
DoubleTree Hilton Phoenix North
Doubletree By Hilton Phoenix
DoubleTree by Hilton Phoenix North Hotel
DoubleTree by Hilton Phoenix North Phoenix
DoubleTree by Hilton Phoenix North Hotel Phoenix

Frequently asked questions

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 462 out of 956 reviews
5 - Excellent 48%
Rating 4 - Good. 286 out of 956 reviews
4 - Good 30%
Rating 3 - Okay. 102 out of 956 reviews
3 - Okay 11%
Rating 2 - Poor. 58 out of 956 reviews
2 - Poor 6%
Rating 1 - Terrible. 48 out of 956 reviews
1 - Terrible 5%

4.3/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The A/C didn't feel like it was meant to cool a room with a window that size facing the sun. No matter what it really never comes down. Everything else was great.
Stayed 3 nights in Sep 2021

5/5 Excellent

Liked: Staff & service, amenities, property conditions & facilities
It was quiet and near
Stayed 1 night in Sep 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't like the ice machines being turned off.
Stayed 1 night in Sep 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think it's a bit crazy for the app to add: Keyless option which i think is great to avoid front desk wait. 10 minutes after selection the front office calls indicating i still need to stop at the front desk at arrival.
Stayed 1 night in Sep 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We needed an accessible room. They emailed before we arrived that they made the arrangements for us. It was a very pleasant stay.
Stayed 2 nights in Sep 2021