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VIP Access

Every VIP Access stay receives consistently high guest reviews and is hand-selected for quality.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Paradise Valley
Paradise Valley
4 star
4 star
Parking included
Parking included
Air conditioned
Air conditioned
Guest rating 4.5+
Guest rating 4.5+
Hotel
Hotel
Business friendly
Business friendly

Frequently asked questions

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 578 out of 718 reviews
5 - Excellent 81%
Rating 4 - Good. 106 out of 718 reviews
4 - Good 15%
Rating 3 - Okay. 21 out of 718 reviews
3 - Okay 3%
Rating 2 - Poor. 10 out of 718 reviews
2 - Poor 1%
Rating 1 - Terrible. 3 out of 718 reviews
1 - Terrible 0%

4.9/5

Cleanliness

4.7/5

Staff & service

4.7/5

Amenities

4.9/5

Property conditions & facilities

4.8/5

Eco-friendliness
Write a review

3/5 Okay

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I was given one of the only rooms without a balcony. The main reason for booking this hotel was to enjoy sitting outside my room on a balcony The pool service was horrible. The attendant never stopped by to ask if I needed service. After requesting to speak to a manager, I was given a bottle of wine and a dessert. Upon checkout and returning home I was charged an additional $130 from what I paid via Expedia with no explanation. I will be calling to see what the additional charges pertained to since I only used the room and nothing else like the mini bar etc
Stayed 3 nights in Jun 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional property and location! Rooms are super quiet and quite large. My wife loved the in room bathtub!
Stayed 1 night in Jun 2022

5/5 Excellent

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Great property!!!!! Dog friendly. The pool is very nice. The shower is excellent! Recommend!
Stayed 1 night in Jun 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a great stay, will definitely stay again.
Stayed 6 nights in May 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and relaxing property! A
Stayed 1 night in Jun 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, location and very quiet. Had a wonderful stay.
Stayed 2 nights in Jun 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish we had stayed another night and took in a round of golf and the pool. Liked the boutique. Supper at Hearth61 was fantastic. Appreciated the grounds to walk, the areas to sit and relax.
Stayed 1 night in Jun 2022

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort and service! The property is beautiful along with the rooms and the staff go above and beyond! 5 stars!
Stayed 3 nights in May 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent.
Stayed 1 night in May 2022

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the design, comfort and friendliness for this place. I stay here every time I am here for work and LOVE it!
Stayed 3 nights in May 2022