Pine Brook Vacations from $477

Quiet room, newly renovated. Cleaning was not consistent but rectified quickly after my complaint. Staff is very accommodating. Thanks for another great stay. :-)

Room was very clean and aesthetically pleasing. The views from the property were amazing! Nice and spacious as well. Will book again when I come back to NY!

Elevators could use some work.

Great location and very convenient, clean, modern room with lots of storage and enough space for 4 to sleep comfortably. We appreciated the kitchen that made our breakfast easy every morning. Nice and free laundry facilities (bring your own detergent). Why not 5 stars? - The room only had a built-in desk and one chair. It would be nice to put some round table and 3 more chairs there, especially that there was enough space for it. Having a full kitchen but no place to eat was a bit strange. - Communication was mixed. They never responded to my messages on Expedia (regarding early check in). I ended up finding the hotel's direct website, registered there, for which I got an SMS from a number to which I was able to text back and get response immediately. As the hotel is listed on Expedia, it would be nice if they responded to standard platform's messaging like other hotels do, without me finding out ways to contact them.

Clean, very close to Times Square, and helpful staff. We arrived earlier than the check-in time, and we were provided with courtesy showers and the gym. We loved the room view, and showers were really modern and clean.