Does Carmen Sol Rentals Apartamentos have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Carmen Sol Rentals Apartamentos pet-friendly?

No, pets are not allowed at this property.

How much is parking at Carmen Sol Rentals Apartamentos?

Self parking is free at this property.

What time is check-in at Carmen Sol Rentals Apartamentos?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM. Late check-in is available during limited hours.

Does Carmen Sol Rentals Apartamentos provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 114.00 per vehicle applies.

Where is Carmen Sol Rentals Apartamentos located?

Located in Downtown Playa del Carmen, this apartment building is within a 5-minute walk of Calle 12 and Quinta Avenida. Playa del Carmen Main Beach and Mamitas Beach are also within 15 minutes.

Carmen Sol Rentals Apartamentos Reviews, Deals & Photos 2025

Similar properties

10/10 Excellent

Edwin

Oct 20, 2019

Liked: Cleanliness, staff & service, property conditions & facilities

Great place and staff were friendly and helpful. Place was nice and local to grocery store for cooking food st the apartment.

Stayed 2 nights in Oct 2019

10/10 Excellent

Chuan

Dec 28, 2022

Liked: Cleanliness, amenities, property conditions & facilities, communication

Great apartment at central location. Friendly staff.

Stayed 1 night in Dec 2022

6/10 Okay

Teresa

Mar 25, 2024

Liked: Cleanliness

Disliked: Communication

You may be sent elsewhere

The space is nice and big. However, we went to the address on the email and it was the wrong place and we were NEVER told where the other place was. We waited 1 ½ hours until this was resolved thanks to my niece-otherwise we may have been stranded! We spent $10 on a taxi only to walk back from where we came from. The apt could use a washer & dryer as the space is there for them. The bed wasn’t very comfortable & we only had 2 pillows. Good amount of towels. 10-15 min walk from ADO. Appreciated the TV as we have Netflix account. Nice cold AC. Pool small and quiet. Comy sofa’s.

Stayed 2 nights in Mar 2024

2/10 Terrible

Pilar

Mar 19, 2024

Disliked: Amenities, property conditions & facilities

Overall my experience here wasn’t good. My room was broken into twice. I noticed it the first time when one of the bedroom doors was left open when I clearly remember closing all them and the second one was when I left once again for the day and came back and two of my gold rings were missing. I asked the front office but all they said was that no one could go in because they didn’t have the password to go inside the room. My stay here was filled with disappointment, not only my room got broken into and got stolen but also the quality of the room was something else. The sheets were dirty and the water always came out either brown or yellow. Overall would not recommend this hotel. Save your money and go somewhere else

Stayed 2 nights in Mar 2024

10/10 Excellent

Erran Aharon

Mar 31, 2025

Liked: Cleanliness, amenities, property conditions & facilities, communication

El lugar es muy céntrico, tranquilo y vale el precio... cómodo, limpio y ordenado. Walmart 50 metros Coco Bongo 100 metros Avenida 5 120 metros

Stayed 3 nights in Mar 2025

4/10 Poor

Peter

Jan 25, 2025

Disliked: Cleanliness, room comfort, communication

Stayed 20 nights in Jan 2025

10/10 Excellent

Marisol

Aug 5, 2024

Stayed 2 nights in Jul 2024

10/10 Excellent

Isela

May 12, 2024

Liked: Cleanliness, amenities, property conditions & facilities, communication

Estuve muy agusto y era fácil la traaportacion

Stayed 2 nights in May 2024

10/10 Excellent

Kenia Citlali

Feb 12, 2024

Liked: Cleanliness, room comfort, communication

Departamento amplio muy bien ubicado, parking subterraneo que al salir se nos complico un poco por la rampa pero de ahí todo bien, solo faltan cosas para hacer limpieza ya que no tenia.

Stayed 2 nights in Feb 2024

2/10 Terrible

TOMAS

Dec 16, 2023

Liked: Communication

Disliked: Cleanliness, room comfort

Stayed 3 nights in Dec 2023

10/10 Excellent

Jaquelin

Jul 13, 2023

Liked: Cleanliness, room comfort, communication

Agradable

Fue agradable para estar con la familia

Stayed 7 nights in Jul 2023

2/10 Terrible

Sandra

Dec 30, 2022

Disliked: Cleanliness, amenities, communication

No tienen comunicación con el huésped, les marque y les mande mensaje ya que la reserva era para 5 personas y decía que era cama King zice y era matrimonial y solo para 4 personas, les pedí toallas y papel y las llevaron el último día de mi estadía , esta terrible la atención nada recomendable , pésimo lugar , de hecho ya está la denuncia en la profeco !

Stayed 4 nights in Dec 2022

4/10 Poor

Rodolfo

Jul 29, 2022

Stayed 5 nights in Jul 2022

8/10 Good

Verified traveler

Apr 27, 2021

Stayed 4 nights in Apr 2021

2/10 Terrible

Ederline

Jan 5, 2021

Stayed 7 nights in Dec 2020

2/10 Terrible

Verified traveler

Dec 10, 2020

Disliked: Cleanliness, room comfort, communication

Desastre total. Muy sucio.

Desafortunadamente la estancia no es como la pintan en el anuncio. Esperábamos un lugar y llegamos a otro. Aparentemente la empresa tiene diferentes alojamientos, sin embargo, al hacer la reservación, nos enviaron una dirección que no era la que correspondía y de esto nos enteramos hasta que llegamos en taxi al lugar. El encargado nos ofreció movernos a donde “él nos estaba esperando”, no aceptamos porque ya estábamos muy cansados, no queríamos tener que tomar otro taxi e ir a otra parte y además me aseguró que el alojamiento tenía tina, algo indispensable debido a que mi esposo tiene problemas de espalda que después de tan intensa jornada necesitaba aliviar con agua caliente. Finalmente el encargado llegó al lugar, nos explicó los detalles y se retiró. Al empezar a organizar nuestras cosas notamos cosas como: - Terrible suciedad, especialmente en la cocina y los dos baños. El encargado nos dijo que el departamento había sido recién sanitizado. - La tina del baño no tenía tapón, cómo iba entonces a funcionar? - La Tina tenía vellos púbicos!!! - La zona del inodoro tenía un intenso olor a orines. - El agua del inodoro no funcionaba apropiadamente, no descargaba. - En el otro baño, el inodoro tenía enormes manchas cafés. - La cocina muy sucia, sin siquiera un jabón para poder lavar los trastes, alguna toalla de papel mínimo. - El ventilador del baño y los de la sala con un ruido que no deja descansar. En resumen: para NUNCA volver

Stayed 1 night in Dec 2020

6/10 Okay

Verified traveler

Dec 3, 2020

Liked: Communication

Disliked: Room comfort

just ok

Location is great as well as the communication with the community manager. However, this is a very low budget accommodation. The pictures look a lot better online than in person. Carmen Sol Rentals has several properties they manage so don't be blinded by pictures of other, nicer properties within their portfolio. I was in Rinconada del sol, a first floor 1 br apartment for 3 weeks. It needs some renovations and I was a bit concerned about security since the locks looked flimsy. But they have a security person at the entrance, which is nice. For house keeping you need to be there since the cleaning crew does not have keys. While it meets the basic needs the homey feel just isn't there. Decorative pictures were taken down (hooks are still left) and the bed and love seats are very uncomfortable. The kitchen ware is also very old so I mostly ate out and bought some cleaning supplies, new sheets and bug spray.

Stayed 23 nights in Nov 2020

10/10 Excellent

Jean-Louis, Montréal

Dec 2, 2020

Liked: Cleanliness, amenities, property conditions & facilities, communication

TRANQUILLE, PROCHE DE TOUT À PIED, PISCINE, PROPRETÉ, CONFORT

Stayed 8 nights in Nov 2020

8/10 Good

jennifer

Aug 8, 2020

Liked: Cleanliness, room comfort

Gerardo was very helpful and accommodating. We were changed to corazon suites which didn't have a pool or exercise room. They didn't let us know about change until day of arrival. The housekeeping staff was excellent. The corner bar was very loud and made it hard to sleep at night. They provided shampoo, washcloths, and pool towels.

Stayed 11 nights in Jul 2020

6/10 Okay

Robert

Jul 22, 2020

Mold in bathroom ceiling, internet didnt work, had microwave but couldnt plug into kitchen outlet, cheap toaster broke after using twice, no management on property.

Stayed 13 nights in Jul 2020

10/10 Excellent

Verified traveler

Dec 1, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very good

Stayed 7 nights in Nov 2019

10/10 Excellent

Verified traveler

Nov 4, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Está en una ubicación excelente, cerca de todo, tiendas, restaurantes, playa, etc. Pensé que habría algún kit de bienvenida en el baño con shampoo, jabones, etc. De ahi en fuera, todo excelente

Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Nov 4, 2019

Liked: Cleanliness

Muy bien , limpio . Amplio. Y muy ubicado . El departamento muy comodo

Stayed 5 nights in Oct 2019

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