Solidaridad Vacations & Trips from $728

Very nice hotel the staff so kind but we had a hard time to got booked in the restaurant for dinner every thing clean specially the service for platinum club We love to go back again with my kids

We had a great time at Nickelodeon, we visited for my one year olds first birthday and even he had a blast! Thank you Expedia!

This resort is absolutely stunning. Extremely luxurious whilst also feeling natural and relaxed. Our room was spacious with a large outdoor area. The staff were always friendly and helpful.

We enjoyed all of the restaurants. However, the room next to ours was getting renovated and they made so much noise that my toddler had a hard time napping and going to bed. We complained and nothing was done. Also, we were on the side of the hotel that was away from all restaurants which made it difficult with a toddler.

Overall a nice stay. The grounds were kept in excellent shape, very beautiful garden and property. Very kind staff for the most part. The food was okay over all, eventually we found the things to eat which were really great and worth it (Mexican food of course, no surprise) - note however the a la carte menus were not very good (and were a bit hard to get a booking at a time you wanted). Finally, as other commenters mention, the beach was not good because of the algae which was a bit disappointing not to being able to snorkel. The staff definitely try to keep the beach clean though, so this is not their fault. One negative thing to mention: we were travelling with a 7 month old baby. We had to leave for the airport for at 4PM and we had to check out at noon. We asked the front desk if we could have a late check out so we could put the baby for a nap in the room, and they said we can only do this for a fee. This was really quite disappointing at a family resort. We ended up avoiding the fee and put the baby to nap in the lobby (in baby carriage) as the heat was too intense outside. I wish they had been more flexible due to the young age of our child.