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Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only

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Junior Suite Ocean View | Primary image
On the beach, white sand, free beach cabanas, beach umbrellas
15 outdoor pools, pool umbrellas, lifeguards on site
15 outdoor pools, pool umbrellas, lifeguards on site
15 outdoor pools, pool umbrellas, lifeguards on site

Overview of Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only

Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only

5-star property

4.6/5 Wonderful

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet friendly
  • All inclusive
Map
Carr. Chetumal - Puerto Juárez Km. 282, Playa del Carmen, QROO, 77710

Explore the area

  • Popular LocationXcaret Eco Theme Park1 min walk
  • Popular LocationXplor Theme Park4 min drive
  • AirportPlaya Del Carmen, Quintana Roo (PCM)10 min drive
  • Popular LocationPlayacar Golf Club18 min drive

Room options

About this area

Playa del Carmen

Located in Playa del Carmen, Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only is on the beach. The area's natural beauty can be seen at Xcaret Eco Theme Park and Playa del Carmen Main Beach. Looking to enjoy an event or a game while in town? See what's happening at Mario Villanueva Stadium Madrid or Cenote Azul. Take an opportunity to explore the area for outdoor excitement like ziplining.

What's nearby

  • Xcaret Eco Theme Park - 1 min walk
  • Xplor Theme Park - 4 min drive
  • Paseo del Carmen - 15 min drive
  • Playa del Carmen Maritime Terminal - 17 min drive
  • Playacar Golf Club - 18 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 61 min drive

Restaurants

  • El Gran Taco - 8 min drive
  • Perché no - 8 min drive
  • Hot Casual Food - 9 min drive
  • Nativo - 9 min drive
  • El Hongo - 10 min drive

About this property

Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only

5-star luxury property near Xcaret Eco Theme Park
Consider a stay at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only and take advantage of a free breakfast buffet, a free roundtrip airport shuttle, and 3 swim-up bars. With a white sand beach, free beach cabanas, and beach umbrellas, this property is the perfect place to soak up some sun. Indulge in a sports massage, thalassotherapy, and a body treatment at the onsite spa. Be sure to enjoy a meal at any of the 10 onsite restaurants, which feature ocean views and more. Enjoy onsite activities like hiking/biking and ecotours. In addition to an art gallery on site and a shopping mall on site, guests can connect to free in-room WiFi.
Other perks include:
  • 15 outdoor pools with 3 swim-up bars, pool umbrellas, and a lifeguard on site
  • Free self parking and valet parking
  • Free bicycle rentals, a free beach club on site, and massage treatment rooms
  • Concierge services, coffee/tea in the lobby, and a 24-hour front desk
Room features
All 900 individually furnished rooms boast comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and laptop-compatible safes.
More conveniences in all rooms include:
  • Egyptian cotton sheets, memory foam beds, and down comforters
  • Bathrooms with rainfall showers and designer toiletries
  • Smart TVs with premium channels
  • Wardrobes/closets, balconies, and daily housekeeping

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

English, French, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Wheelchair-accessible parking available
  • Free 24-hour roundtrip airport shuttle
  • Airport shuttle at scheduled times

Food and drink

  • Free buffet breakfast available daily 7:00 AM–noon
  • 10 restaurants and 2 coffee shops
  • 3 swim-up bars and 12 bars/lounges
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Mercado San Juan
  • Arenal
  • Chino Poblano
  • Ta Xhido
  • Encanta

Things to do

  • 15 outdoor pools
  • Access to nearby outdoor pool
  • Art gallery
  • Designer stores
  • Ecotours
  • Free beach club
  • Free bicycle rentals
  • Full-service spa
  • Hiking/biking trails
  • Lifeguards on site
  • Shopping mall

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping

Business services

  • 24-hour business center
  • Conference center (26372 square feet of space)

Outdoors

  • Beach umbrellas
  • Beachfront location
  • Free beach cabanas
  • Lifeguards on site
  • Pool umbrellas

Spa

  • 20 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Thalassotherapy
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Egyptian cotton sheets
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)

Entertainment

  • Digital channels
  • Premium channels
  • Smart TV

Food and drink

  • Espresso maker
  • Free bottled water
  • Free minibar (some items)

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Slippers
  • Window screens

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Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 per room (up to 9 lbs)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

This property welcomes adults only
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
Guests under 16 years old are not allowed in the spa

Property is also known as

Hotel Xcaret Arte All Fun Inclusive
Hotel Xcaret Arte All Inclusive Adults Only
Hotel Xcaret Arte All Fun Inclusive Adults Only
Hotel Xcaret Arte All Parks Tours / All Fun Inclusive
Hotel Xcaret Arte All Parks / All Fun Inclusive Adults Only

Frequently asked questions

Does Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only have a pool?

Yes, this property has 15 outdoor pools.

How much does it cost to stay at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?

As of Oct 6, 2022, prices found for a 1-night stay for 2 adults at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only on Nov 6, 2022 start from $687.18, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only pet-friendly?

Yes, this property allows cats and dogs (limit 1 per room) with a maximum weight of up to 9 lbs per pet. There's a fee of USD 150 per pet, per stay. Service animals are exempt from fees.

How much is parking at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?

Self parking and valet parking are free at this property.

What time is check-in at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?

Check-in is from 3:00 PM - anytime.

What time is check-out at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?

Check-out is at noon.

Does Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs at scheduled times.

Are there all-inclusive benefits at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?

Yes, the property is all-inclusive.

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 794 out of 1006 reviews
5 - Excellent 79%
Rating 4 - Good. 96 out of 1006 reviews
4 - Good 10%
Rating 3 - Okay. 48 out of 1006 reviews
3 - Okay 5%
Rating 2 - Poor. 34 out of 1006 reviews
2 - Poor 3%
Rating 1 - Terrible. 34 out of 1006 reviews
1 - Terrible 3%

4.9/5

Cleanliness

4.6/5

Staff & service

4.8/5

Amenities

4.8/5

Property conditions & facilities

4.8/5

Eco-friendliness

5/5 Excellent

Tanya
Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The food and swimming options were fantastic! The staff were friendly and helpful.
Stayed 7 nights in Sep 2022

5/5 Excellent

Kriselda
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I spent our 3 year anniversary here and had an absolute blast. It was our first trip without all three of our kids and in a all inclusive resort. We had three amazing butlers that helped us with everything we needed, questions we had even if it seemed stupid lol and surprised us one night with a decorated room and a bottle of champagne. We stayed one week worry free and first trip stress free cuz we planned our itinerary 2 weeks in advance (they sent us a wishlist and helped accommodate our wishes). If we got lost in this huge resort we would ask staff for guidance and they would stop what they were doing ( gardeners/ housekeepers) just to walk us to where we needed to be. The whole staff were friendly, knowledgeable and If they couldn’t help you they would look for a way to help u. I love love this place and would love to come back with my children or even just mommy and daddy time again. The all fun and xselfie cameras capturing our adventures and times together was the best thing ever created. Not to mention the wristband idea so you don’t need to bring cash is just so convenient. This resort was well planned and engineered to accommodate a stress free trip for its guest is why I would recommend it for all my family and friends!
Stayed 6 nights in Sep 2022

5/5 Excellent

Edher
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente the best hotel in the world
Stayed 2 nights in Sep 2022

5/5 Excellent

Francesca
Liked: Cleanliness, staff & service, amenities
Just do it. You won’t regret it.
Stayed 7 nights in Sep 2022

5/5 Excellent

xian yong
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful and wonderful service all around
Stayed 2 nights in Sep 2022

5/5 Excellent

Luis
Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
More then we expected very nice and kind Personnel
Stayed 5 nights in Sep 2022

4/5 Good

Carlos David, Pontiac
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2022

5/5 Excellent

Diana
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel's has the best of the best they make you feel super special best service at all the times love it.
Stayed 2 nights in Sep 2022

5/5 Excellent

Concepcion
Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing, love the food and attraction.