Playa el Valle Tours

I stayed at the same hotel multiple times, ranging from the lifestyle presidential suite to the lifestyle crown. Overall, my experience was positive, although I don’t plan to return for a while. The menu offerings at the resort were quite repetitive, with minimal variation during my week-long stay, which made dining less exciting. The restaurants I visited were decent; the steakhouse stood out as the best option due to its quality and variety. The bar was quite average, serving typical drinks and limited atmosphere. However, the highlight of my stay was the exceptional service at the spa. I was able to book two different treatments—such as a deep tissue massage and a hydrating facial—and the staff consistently provided professional and friendly service. If I were to award five stars to the resort, it would be primarily for the outstanding spa experience and attentive staff.

We had exceptional service at every turn (shout out to Guillermo), the whole resort was very clean, our bed was comfortable, good food and the check in process with Marcelo and Carmina in the Club area was flawless. We highly recommend the swim up suites for your room choice, the pool is warm and it’s nice to have at the end of the night. We cannot say enough good things. Thank you to all at the Finest!

True 5 star welcome. First time staying at the new Premier section. From accommodations to the entire staff. EXCELLENT!