8.6/10 Excellent! (3,049 reviews)
Really expected too much with this hotel rating and reviews. Ugh. Had a Celebration of Life in Madera and it was 100* We chose to stay nearby and visit Table Mtn & Chukchansi casinos the next day. It’s a 3+ hour drive from Cit Hts for us. At check-in front desk staff told us we had a bungalow away from everyone & so no noise from an upper floor (2 flr only). Pool was not close but ok… then as we brought luggage to room 345, five 20-something boy/men were standing in the hallway (also going in their room?). Huge red flag immediately- “no noise”? And right next to OUR room!
Got in our room- spacious but dark. Floors not swept but vanity lighting good (never happens). Plenty of counter space in bath but fridge is very “mini” and freezer slot is a frozen block of ice. Wall behind toilet is peeling paint and we never used the shower. Wanted ice but couldn’t find. Called front desk & told us only “1” location by pool (?) & needed key to access (sounds like a homeless issue steeling ice?). Pool not close so ice far also. AC unit stayed “on” for white noise (yay!) but had an awful noise like a paper bag blowing in the wind. Terribly annoying! The “boys” never made a peep (wth? But yay!). Bldg doors never locked even tho they had a card key lock. Didn’t feel safe. Tile hallways were loud & slippery when wet. Free Breakfast was fair. Ned was ok. Definitely won’t be back even with the good $103 Expedia price. Staff was curteous.
Reviewed on Aug 25, 2026
