Poo Poo Point Tours

If you want to be in downtown Seattle in a clean area, walkable to everything and have stellar customer service, book this place. The rooms may be small but the hearts of the staff and personality of the space is HUGE! Will be back!!

There were fresh fruit products by the front desk that you can grab

Check in was RIDICULOUS and I felt completely put off by the system they have in place. Because of this I will not be staying at a CitizenM ever again. Rode the elevator up to my room after the disastrous check in process and a housekeeping attendant that had a huge bin on wheels full of STINKY trash came into the elevator with me so not only did I feel put out by the check in process- I got to smell like trash for the next hour. Little tidbit for the hotel- if your staff shares an elevator with guests, maybe if they have a huge bin on wheels full of STINKY trash- they could wait for an elevator without guests that spent a lot of money to stay there. This did not help my situation whatsoever after the disastrous check in process. I had not even seen my room yet and I was completely put off by this place. Now for the quirkiness of the room: nowhere to hang any of your bathroom towels, wet towel from the shower- where do you hang it? I improvised with a hanger from the "closet". They also do not provide wash cloths (only 2 shower towels and 2 sink hand towels). Only plug in the whole room is under the TV and nowhere near the bed. Not a single cup is provided in the room either so when brushing your teeth you need to use your hands. For the price of this room, I would expect some kind of cup provided. The bed was comfortable, and the hotel was quiet are the only 2 things I feel met my standards for this type of hotel. I have pics, but do not see a space provided in this review.