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The Hi-Lo, Autograph Collection

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Pillowtop beds, in-room safe, desk, laptop workspace
Pillowtop beds, in-room safe, desk, laptop workspace
Pillowtop beds, in-room safe, desk, laptop workspace
Pillowtop beds, in-room safe, desk, laptop workspace

Overview of The Hi-Lo, Autograph Collection

VIP Access

The Hi-Lo, Autograph Collection

4.0 star property

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Social distancing
Map
320 SW Harvey Milk Street, Portland, OR, 97204

Explore the area

  • Popular LocationTom McCall Waterfront Park9 min walk
  • Popular LocationPortland State University19 min walk
  • Popular LocationModa Center7 min drive
  • AirportPortland, OR (PDX-Portland Intl.)16 min drive

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  • Extra savings and perks for Rewards members
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About this area

Portland

Located in Portland, The Hi-Lo, Autograph Collection is in the city center. Roseland Theater and Keller Auditorium are cultural highlights, and travelers looking to shop may want to visit Hawthorne District and Lloyd Center. Looking to enjoy an event or a game? See what's going on at Moda Center or Providence Park.
Visit our Portland travel guideOpens in a new window
Map

What's nearby

  • Pioneer Place - 4 min walk
  • Pioneer Courthouse Square - 5 min walk
  • Tom McCall Waterfront Park - 9 min walk
  • Portland State University - 19 min walk
  • Moda Center - 7 min drive

Getting around

  • SW 5th-Oak Street Station - 3 min walk
  • Portland Union Station - 13 min walk
  • Portland International Airport (PDX) - 16 min drive

Restaurants

  • Kelly's Olympian - 2 min walk
  • Barista - 2 min walk
  • Mama Mia Trattoria - 2 min walk
  • Kingsland Kitchen - 3 min walk
  • Stumptown Coffee Roasters - 3 min walk

About this property

The Hi-Lo, Autograph Collection

4-star Portland hotel in Downtown Portland, walk to Roseland Theater
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Additionally, valet parking, a business center, and conference space are onsite. Housekeeping is available on request.
The Hi-Lo, Autograph Collection offers 120 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 32-inch Smart televisions come with Netflix. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

This Portland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered on request.

Recreational amenities at the hotel include a fitness center.

Languages spoken

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Valet parking on site (USD 48.00 per night; includes in/out privileges)

Food and drink

  • Continental breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 15-30 per person
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Hubers
  • CRAFTpdx

Things to do

  • Fitness center

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Housekeeping (on request)
  • Luggage storage
  • Turndown service

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Grab bar in shower
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Renovated entire property - June 2017
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Pillow-top mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • 32-inch Smart TV
  • Cable/satellite channels
  • Netflix
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Free local calls
  • Heated floors
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Turndown service

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Policies

Check-in

Check-in from 3 PM - 2 AM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Express check-in

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 15 and USD 30 per person (approximately)
  • Valet parking fee: USD 48.00 per night (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hi-Lo Autograph Collection Hotel Portland
Hi-Lo Autograph Collection Hotel
Hi-Lo Autograph Collection Portland
Hi-Lo Autograph Collection
The Hi-Lo, Autograph Collection Hotel
The Hi-Lo, Autograph Collection Portland
The Hi-Lo, Autograph Collection Hotel Portland

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 287 out of 445 reviews
5 - Excellent 64%
Rating 4 - Good. 110 out of 445 reviews
4 - Good 25%
Rating 3 - Okay. 32 out of 445 reviews
3 - Okay 7%
Rating 2 - Poor. 9 out of 445 reviews
2 - Poor 2%
Rating 1 - Terrible. 7 out of 445 reviews
1 - Terrible 2%

4.7/5

Cleanliness

4.7/5

Staff & service

4.1/5

Amenities

4.6/5

Property conditions & facilities

4.5/5

Eco-friendliness
Write a review

2/5 Poor

Liked: Staff & service
Disliked: Cleanliness
The coffee pot didn't have the water tank attached and no coffee was found in the room. Garbages overflowing in the lobby and entrance area.
Stayed 2 nights in Jul 2022

4/5 Good

Liked: Cleanliness, staff & service
The hotel was excellent, but the area surrounding it was depressing.
Stayed 5 nights in Jun 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice hotel
Stayed 4 nights in May 2022

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really lovely hotel close to the max station convenient for my work at the conference center. However there is a lot of homelessness in the city of Portland and did feel quiet unsafe in the evenings.
Stayed 4 nights in May 2022

3/5 Okay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was really nice and the staff friendly and available. But the area around the hotel is really bad. There was loud street racing in the middle of the night, homeless people yelling, and my two teenage daughters and I would hurry from the lot across the street to the hotel so that we wouldn't get accosted by the homeless people. There were almost always sketchy people in the lot while we were parking our car, drug dealers, and pot smokers. I wouldn't stay in the spot again. No fault of the hotel, but there are other nice neighborhoods in Portland that have nice walkability. I did not feel safe walking anywhere from this location.
Stayed 3 nights in Apr 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very walkable to all the places that I wanted to go.
Stayed 1 night in Apr 2022

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent central hotel
Great hotel in a relatively central location. The hotel staff were very accommodating and even changed our room after we were initially given an accessible room that wasn’t suitable for our needs.
Stayed 3 nights in Mar 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, clean, comfy, very friendly staff.
Stayed 1 night in Mar 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service
This property was very enjoyable to stay at. It looks just like the pictures! It was also convenient how close it was to everything downtown and and the light rail stops.
Stayed 4 nights in Feb 2022