“Booking through Expedia, we were given a room at the end of the hallway where the laundry was piled up, felt like an extra room squeezed in.. very small. There was no thermostat and the space heater was cold upon arrival. The bed and the tiny bathroom / shower stall were clean. Hot water was available in the morning but not at night. The inadequacies of booking through Expedia used to be a running joke but tolerable. It's getting a little out of hand.”