Ratings based on 706 Verified Reviews

4.3 out of 5
83% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted May 19, 2018
4 out of 5
by A verified traveler from Long Island, NY

Posted May 18, 2018
We have been staying at this hotel since my son went to college in the area. The staff is always friendly and accomodating. The rooms are clean.
5 out of 5
by A verified traveler

Posted May 14, 2018
Comment from Hotel Management
May 15, 2018 by Peter M, Hotel Management
Anonymous, Thanks for your feedback and sharing your journey with us. hope to see you again soon.
5 out of 5
by A verified traveler

Posted May 7, 2018
Comment from Hotel Management
May 11, 2018 by Peter M , Hotel Management
Dear Anonymous, Thank you for taking the time to rate us.
4 out of 5
Recommended
for Everyone
by A verified traveler from Washington DC

very convinient hote, nice price, wonderful rooms

Posted May 6, 2018
Wonderful room, clean and spacious. The lobby squized beside the bar, the lobby lady was young and unexperience. The breakfast was OK, but on plastic plates (!) and with plastic forks and knives!!!
Comment from Hotel Management
May 11, 2018 by Peter M , Hotel Management
Dear Lena, Thank you for taking the time to share your experiences with us. We are delighted you enjoyed your room.
5 out of 5
Recommended
for Everyone
by A verified traveler from Washington DC

nice, new & clean

Posted Apr 16, 2018
great location, very new & clean. the room was big & layout was nice. bed was a little soft, but shower was great. staff were very friendly & nice!
Comment from Hotel Management
Apr 16, 2018 by Peter M , Hotel Management
Thanks for your response Tim. I’ll be sure to share your thoughts with the team. Hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 16, 2018
Great hotel and location great service and nice gym enjoyed our stay
Comment from Hotel Management
Apr 16, 2018 by Peter M , Hotel Management
Thanks for taking the time to share your thoughts. We are delighted you enjoyed your stay. Hope to see you again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Napa

Great Staff!

Posted Apr 9, 2018
Pros: Staff
Location: Not as close to downtown Princeton as we had hoped. However across the street from a mall with some good chain restaurant options.
The front desk staff is wonderful! There was a problem at check in (my fault, not theirs) and the staff worked to get resolved and were exceptionally kind and friendly. We were only there one night, but were very pleased with our stay.
Comment from Hotel Management
Apr 10, 2018 by Peter M Interim General Manager, Hotel Management
Dear Lou, Delighted you enjoyed your stay. I'll pass along your comments about the Front Desk Staff, they are a great team and will be happy to hear you feed back
3 out of 5
by A verified traveler from Chicago

Posted Apr 6, 2018
One elevator was being remodeled and the other one was extremely slow. Room was a little dingy and shower was not super clean. They didn’t announce the end of breakfast, just only removed the coffe and didn’t offer to make more. When I asked if i could get coffee, they just said no. The room doesn’t have shower gel or body lotion and they immediately said you have to come down for extra toiletries (without me even asking if they could bring them up). Housekeeping kept on knocking on all the doors starting 8am. The people at the front desk were friendly but they just kept hanging out and cracking jokes, not much more. Overall, hotel that needs work done lacking customer service.
Comment from Hotel Management
Apr 10, 2018 by Peter M Interim General Manager, Hotel Management
Dear Business Traveler, Thank you for taking the time to post your experiences. Sorry that we fell short of the mark with your stay. We will use your comments to improve our service and be sure to meet your expectations when you return.
5 out of 5
Recommended
for Everyone
by A verified traveler from North Virginia

Nice hotel close to Princeton university

Posted Apr 3, 2018
Very pleasant and short start. Nice healthy breakfast. Small pastry shop for desserts.
Comment from Hotel Management
Apr 10, 2018 by Peter M Interim General Manager, Hotel Management
Thank you S, we enjoyed hosting you and look forward to your return.