Puerto Esperanza Vacations from $309

This place offers a unique experience. Surrounded by trees we enjoyed the quietness of the forest. The restaurant serves a great variety of delicious food and the staff is super friendly. The rooms we got were a little bit outdated. Overall we had a good experience here,

Get a room with the view of the waterfall. It is worth it. The view is stunning. Breakfast buffet is great and you can order additional stuff like poached eggs or omelette. At 8 am when the park opens, you can go straight from the hotel to the trails. Staff was super friendly, except the person from the spa. Sauna and steambath were cold.

The hotel is set in the most beautiful grounds and our welcome was warm. It was great to have breakfast and dinner included in the price; the buffet style food was of a good quality, although only just warm but there was plenty of choice. The staff were attentive and it was lovely to have a linen table cloth and napkin at dinner. We were disappointed with the BBQ that we paid extra for on the second night. The meat was dry, probably reheated from the previous service; however, when we pointed this out to the waiter he was quick to replace it with freshly cooked meat, which was delicious. The hotel very kindly allowed a late check-out and arranged for a taxi to the airport. The bedroom was fine, with a jacuzzi bath, robes and flip flops for the spa (which we didn't use). The only disappointing thing was the absence of tea/coffee facilities in the room.

Everything was nice about the property. The location was a little further than we liked.