“
"I had a wonderful experience at this hotel. The location is fantastic—central and convenient to everything I wanted to see. The room was spotless and well-maintained, which I really appreciated. But what truly sets this place apart is the staff. From the front desk to the housekeeping team, everyone was genuinely warm, helpful, and went out of their way to be friendly. It made all the difference. I would absolutely stay here again."
”
“Muy buena la habitación, cómoda, confortable y muy limpia.
El personal que nos atendió fue muy amable, con una disposición única, con una sonrisa permanente y siempre de mucha ayuda.
Felicito especialmente a Maximiliano y a su equipo.”
“The staff were very friendly and knowledgeable of the local restaurants and wineries. The room has a balcony which was fabulous. Properly was well maintained and beautiful. Definitely would come back to this property.”
“Excelente y original experiencia boutique
Una propuesta realmente innovadora. Se trata de un hotel boutique hermoso cuyas habitaciones están acondicionadas dentro de barricas de roble, muy bien adaptadas y acogedoras.
Como sugerencia de mejora, creo que a las habitaciones más grandes les vendría muy bien incluir un perchero y una pequeña mesa con dos sillas para mayor comodidad. Asimismo, en el baño eché de menos una mejor iluminación en el área del espejo.
Por lo demás, todo fenomenal. El……
“Hotel lindo e muito bem localizado na cidade de Santa Cruz ! Bem em frente a praça das armas ! Tem restaurante , farmácia e mercado bem em frente ! Hotel muito cheiroso e repleto de histórias ! Me hospedaria novamente ! Tem estacionamento gratuito e privativo !”
“The staff are really helpful. The room is clean. The location is great as it is only a few block from the town centre. You can easily find something to eat by walking for a few minutes.”
“A propriedade é muito bonita … está precisando de reparos e manutenção em toda ela … o quarto , espaçoso , com visual bonito . Porém , necessitando de muitos reparos. Os funcionários e o serviço , impecáveis !!! Nota 10! Para toda a equipe. Desde o checkin , no restaurante , na recepção , atenciosos , gentis . Precisa de um certo investimento !!! ”
“Sofia, Rodrigo, Matteo, Benjamin, Claudio, Chef Camillo, Javier and Fernanda were absolutely the highlight of our stay in terms of kind and genuine staff members. They truly exemplified hospitality.
Food quality was excellent. Chef Camillo was truly world-class, amazing attention to detail and truly understands farm to table.
Carolina Ruiz from guest services, was dismissive and wasn’t knowledgeable. Hospitality management seemed lacking as she was very defensive and aloof, she wanted to……
“The breakfast was fantastic, and the servers were enthusiastically accommodating. The staff were incredibly helpful and friendly throughout our stay. Simon at the front desk spoke excellent English and went above and beyond to assist us, making our experience even better. I would stay here again in a heartbeat!”
“This hotel has a wind swept dusty feel - a new coat of paint needed perhaps, but I loved it. The room itself was very clean and comfortable with a clean bathroom. Definitely better value for money then expected.”
“This house was built beautifully and it was right on the sea. The owners cared to your every need and they were nice! The only major problem was the mosquitoes they bugged you in the night. Even though I highly recommend this place.
”
