Best Resorts in Reed City

"Everything was very nice and clean. Newly remodeled?"

"A hotel should not book rooms that are not fully ready to be used. There was no closet. No closet bar, no hangers. No hairdryer. No laundry bag. No exhaust fan cover in the bathroom. There was no counter to place toiletries on the sink while getting ready. The tiles in the shower near the drain stuck to my foot when I stepped on it and came off of the floor when I moved. And when we complained, we were informed that the hotel was under renovation and not all rooms had been everything guests needed. That doesn’t seem acceptable. The staff was helpfulc courteous and kind. The breakfast was good. We felt safe, just not comfortable. We didn’t feel like we got the amenities you normally get at a holiday inn, "

"Excellent service"

"I come there very late they are always open. I stay often recently. Very accomodating shy but very good people."

"The person who checked me in was very nice and helpful. the person who checked me out not so much. The room was swept and clean. The beds were made. the sheets were clean, but I don't know they had been changed. The covers had an odor to them from the middle down to the foot or at least the top cover did. Again, not sure they were changed so I sprayed Lysol on the beds. The shampoo & conditioner and lotion were like I had never seen, very stylish but empty. All towels & washcloths and hand towels were clean and a plenty. We had a long trip, and still had more travel so I didn't bother to call the front desk."

"The room was cleaned and all areas of the hotel maintained as well. The breakfast had many choices and the hostess was friendly. We will definitely be back when in the area."

"Oh gosh, the front desk people were fabulous! Kind, caring, funny, and wonderful, as was the lady who took care of breakfast. What I didn't care for (and I understand the hotel is undergoing renovations!) was that the pool was closed (no notice), the toilet in our bathroom was so low to the ground that it was hard to get up, the grout was missing on the floor in the bathroom, and the channels listed on the TV guide were not available. Other than that it was a good stay. Once the renovations are done, it will be fabulous."

"Pros: room was clean and enough space for a family of 4. Breakfast had more options then just waffles. Pool was warm and have a 9ft deep pool was a surprise. Front desk staff was awesome. Cons. 2 for the room hard water stain around the Jacuzzi tub. And no screen for the sliding door yo leave open and let fresh air in. The gentleman in charge of the breakfast area was extremely lazy wouldn't refill any juices or cups even when asked. It's self serve but all the pitchers were empty and this was at 840 am and breakfast isn't done untill 930am. Pool also needs scrubbed hard water stain around that so thick people could write profanity into it. "

"The room was old and the furniture was worn. Not in very good condition. The room needs to be remodeled. New paint and furniture would be a good start. The breakfast was ok. No cooked items available. Just cereal and bagels."