Save

Choose dates to view prices

Aloft Richmond West Short Pump

Photo gallery for Aloft Richmond West Short Pump

Exterior
Indoor pool
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Overview of Aloft Richmond West Short Pump

Aloft Richmond West Short Pump

3.0 star property

4.1/5 Very Good

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
Map
3939 Duckling Drive, Glen Allen, VA, 23060

Explore the area

  • Popular LocationChildren's Museum of Richmond11 min walk
  • Popular LocationShort Pump Town Center13 min walk
  • Popular LocationCobblestones Park9 min drive
  • AirportRichmond, VA (RIC-Richmond Intl.)28 min drive

Room options

About this area

Glen Allen

Located in Glen Allen, Aloft Richmond West Short Pump is in the business district. Cobblestones Park and Crump Park and Meadow Farm Museum reflect the area's natural beauty and area attractions include Children's Museum of Richmond and Patterson Sports Park. Looking to enjoy an event or a game while in town? See what's happening at Robins Center or Arthur Ashe Athletic Center.

What's nearby

  • Children's Museum of Richmond - 11 min walk
  • Short Pump Town Center - 13 min walk
  • Hunting Hawk Golf Club - 9 min drive
  • Cobblestones Park - 9 min drive
  • Henrico Doctors' Hospital - 9 min drive

Getting around

  • Richmond Staples Mill Road Station - 16 min drive
  • Richmond Intl. Airport (RIC) - 28 min drive

Restaurants

  • Peter Chang - 5 min walk
  • LongHorn Steakhouse - 7 min walk
  • Bonefish Grill - 8 min walk
  • Carrabba's Italian Grill - 8 min walk
  • Elephant Thai Restaurant - 9 min walk

About this property

Aloft Richmond West Short Pump

3-star hotel in the business district
Short Pump Town Center is located near Aloft Richmond West Short Pump, which provides a shopping mall on site, a coffee shop/cafe, and dry cleaning/laundry services. Be sure to enjoy a meal at refuel by Aloft, the onsite café. In addition to a fireplace in the lobby and a bar, guests can connect to free in-room WiFi.
Additional perks include:
  • Free self parking
  • Breakfast (surcharge), express check-out, and smoke-free premises
  • A 24-hour front desk, concierge services, and an elevator
  • Guest reviews speak well of the helpful staff and walkable location
Room features
All 135 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and safes. Guests reviews speak well of the clean rooms at the property.
More conveniences in all rooms include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Bathrooms with showers and hair dryers
  • 42-inch LCD TVs with cable channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • To-go breakfast available for a fee daily 4:00 AM–1:00 PM: USD 5-15 for adults and USD 5-15 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Refuel by Aloft
  • W xyz bar

Things to do

  • Billiards/pool table
  • Fitness center
  • Shopping mall

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Refrigerator
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business center
  • Conference space (564 square feet)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices in meeting rooms
  • Grab bar in bathtub
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • 42-inch LCD TV
  • Cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Bar/lounge
  • Dining venue(s)
  • Indoor pool
The following facilities are closed on Sunday and Monday:
  • Bar/lounge
  • Dining venue(s)
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Breakfast fee: between USD 5 and USD 15 for adults, USD 5 and USD 15 for children (approximately)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

aloft Richmond
Aloft Richmond West Short Pump Hotel
aloft Richmond West Glen Allen
aloft Richmond West Hotel
aloft Richmond West Hotel Glen Allen
aloft West Richmond
Richmond aloft
Aloft Richmond West Short Pump Glen Allen
Aloft Richmond West Short Pump Hotel Glen Allen

Frequently asked questions

Is Aloft Richmond West Short Pump pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Aloft Richmond West Short Pump?

As of Nov 27, 2022, prices found for a 1-night stay for 2 adults at Aloft Richmond West Short Pump on Nov 29, 2022 start from $135.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Aloft Richmond West Short Pump?

Self parking is free at this property.

What time is check-in at Aloft Richmond West Short Pump?

Check-in is from 3 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Aloft Richmond West Short Pump?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Aloft Richmond West Short Pump located?

Situated in the business district, this hotel is within a 15-minute walk of Children's Museum of Richmond and Short Pump Town Center. Sheltering Arms Institute is 2.8 mi (4.6 km) away.

Can I cancel my reservation for free at Aloft Richmond West Short Pump and receive a full refund?

Yes, Aloft Richmond West Short Pump offers free cancellation on select room rates, because flexibility matters! Please refer to Aloft Richmond West Short Pump cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 453 out of 1001 reviews" "
" "5 - Excellent 45%
Rating 4 - Good. 305 out of 1001 reviews" "
" "4 - Good 30%
Rating 3 - Okay. 128 out of 1001 reviews" "
" "3 - Okay 13%
Rating 2 - Poor. 75 out of 1001 reviews" "
" "2 - Poor 7%
Rating 1 - Terrible. 40 out of 1001 reviews" "
" "1 - Terrible 4%

4.2/5

Cleanliness

4.2/5

Staff & service

4.2/5

Amenities

4.0/5

Property conditions & facilities

4.2/5

Eco-friendliness

5/5 Excellent

Bradley
Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dry clean property with easy ingress and egress. Nice room layout.
Stayed 1 night in Oct 2022

3/5 Okay

Christopher
Traveled with family
Liked: Cleanliness, staff & service, amenities
Everything was fine but it was very noisy. Walls seemed thin. Could hear everything from room next door.
Stayed 1 night in Sep 2022

4/5 Good

Samantha
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved most everything about this hotel! The vibes, the people, The location, and the layout! I was overall very impressed! The only thing I would have to say is I wish the bed was a little more comfortable.
Stayed 1 night in Sep 2022

5/5 Excellent

Saleen
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best hotels I've ever had the pleasure of staying at. It's clean and modern, the garage is free and easy to access, and the employees I met during check-in and check-out made me feel super comfortable. They were friendly and great to chat with. I'm really particular about my showers because taking them relaxes me and helps me wind down after a long day. The water pressure at this location is on point, and the temperature is perfect. I'm able to get the water as hot as I want it with no problem. This probably sounds like a silly thing to point out, but I can't tell you how many hotels and Airbnbs I've stayed at where the showers were either "just OK" or trash AF. Also, the one negative comment I have about the showers is that they have no shelf. You have to put your stuff on the floor, which reminds me of the ones in prison movies, chile. Additional downsides of this hotel are the A/C in the room can be tricky to use and you have to cut it down really low IMO to get the room as cold as you'd like. It's also a little noisy and woke me up a few times. Lastly, there's no ice maker on each floor, so if you need ice, you have to grab it from a little freezer in the lobby. It's nice that they have the ice pre-packaged in little baggies for guests to easily grab though! I'd love to stay at another Aloft if it's anything like this one!
Stayed 2 nights in Sep 2022

5/5 Excellent

Shanna
Stayed 1 night in Aug 2022

1/5 Terrible

Dianne
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Aug 2022

5/5 Excellent

Courtney
Stayed 1 night in Aug 2022

1/5 Terrible

Lateef
Stayed 2 nights in Jul 2022

4/5 Good

Emily
Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun place for for family of 4.
Great location. Super friendly team. Free coffee with other food items for purchase.
Stayed 1 night in Jul 2022

5/5 Excellent

Michael
Stayed 1 night in Jul 2022