4/5 Good
Michael
Traveled with family
Oct 11, 2021
Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2021
Aloft Richmond West Short Pump
Photo gallery for Aloft Richmond West Short Pump
Overview of Aloft Richmond West Short Pump
Aloft Richmond West Short Pump
4.1/5 Very Good
Guests rated this property 4.3/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Pet friendly
- Air conditioning
- Restaurant
- Gym
Cleaning and safety practices
- Cleaned with disinfectant
- Hand sanitizer provided
- Personal protective equipment
- Social distancing
3939 Duckling Drive, Glen Allen, VA, 23060
Explore the area
- Children's Museum of Richmond11 min walk
- Short Pump Town Center14 min walk
- Cobblestones Park9 min drive
- Richmond, VA (RIC-Richmond Intl.)28 min drive
Choose dates to view prices
About this area
Glen Allen
Located in Glen Allen, Aloft Richmond West Short Pump is in the business district. Crump Park and Meadow Farm Museum and Lewis Ginter Botanical Garden reflect the area's natural beauty and area attractions include Children's Museum of Richmond and Lavender Fields Herb Farm. Looking to enjoy an event or a game while in town? See what's happening at Arthur Ashe Athletic Center or The Diamond.
What's nearby
- Children's Museum of Richmond - 11 min walk
- Short Pump Town Center - 14 min walk
- Hunting Hawk Golf Club - 9 min drive
- Cobblestones Park - 9 min drive
- Henrico Doctors' Hospital - 9 min drive
Getting around
- Richmond Staples Mill Road Station - 11 min drive
- Richmond Intl. Airport (RIC) - 28 min drive
Restaurants
- Refuel by Aloft — 1 min walk
- W xyz bar — 1 min walk
- Peter Chang — 5 min walk
- Metro Diner — 7 min walk
- LongHorn Steakhouse — 7 min walk
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)
Social distancing
Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi and wired Internet
- Available in some public areas: Free WiFi and wired Internet
Parking and transportation
- Limited onsite parking
- Wheelchair-accessible parking and van parking available
- Onsite parking includes off-street options
Food and drink
- To-go breakfast available for a fee daily 4:00 AM–1:00 PM: USD 5-15 for adults and USD 5-15 for children
- 1 restaurant and 1 coffee shop/café
- 1 bar
- Room service available
- Coffee/tea in common area(s)
Things to do
- Billiards/pool table
- Health club
- Indoor pool
- Shopping mall
Family friendly
- Free cribs/infant beds
- Indoor pool
- Refrigerator
- Snack bar/deli
Conveniences
- ATM/banking services
- Elevator
- Free newspapers in lobby
- Front-desk safe
- Gift shop/newsstand
Guest services
- 24-hour front desk
- Daily housekeeping
- Dry cleaning service
Languages spoken
- English
Business services
- 24-hour business center
- Conference space (564 square feet)
- Meeting room
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- Assistive listening devices in meeting rooms
- Grab bar in bathtub
- Grab bar near toilet
- Handrails in stairways
- Height-adjustable showerhead
- In-room accessibility
- Lever door handles
- Low-height door lock
- Low-height electrical outlets in bathroom
- Low-height view port in door
- Pool hoist on site
- Roll-in shower (select rooms)
- Stair-free path to entrance
- Transfer shower
- Visual fire alarm
- Well-lit path to entrance
- Wheelchair-accessible bathroom vanity
- Wheelchair-accessible business center
- Wheelchair-accessible fitness center
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
- Wheelchair-accessible path to elevator
- Wheelchair-accessible pool
- Wheelchair-accessible public washroom
- Wheelchair-accessible registration desk
- Wheelchair-accessible van parking
- Wheelchair-width doorways
More
- Fireplace in lobby
- Smoke-free property
- TV in lobby
Room amenities
Bedroom
- Air conditioning
- Bed sheets
- Free cribs/infant beds
- Hypo-allergenic bedding
Bathroom
- Hair dryer
- Shower
Entertainment
- 42-inch LCD TV
- Cable channels
- Pay movies
Food and drink
- Coffee/tea maker
- Free bottled water
- Refrigerator
More
- Connecting rooms available
- Desk
- Free local calls
- Free newspapers
- Iron/ironing board
- Laptop-friendly workspace
- Phone
- Safe
Similar properties
See similar properties
Glen Allen
Free WiFi
Guest rating 4+
3 star
Air conditioned
Business friendly
Hotel
Policies
Check-in
Check-in from 3 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out
Special check-in instructions
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
Renovations and closures
The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
- Bar/lounge
- Indoor pool
- Restaurant
The following facilities are closed on Sunday and Monday:
- Indoor pool
- Restaurant
- Bar/lounge
Access methods
Staffed front desk
Pets
Pets stay free
Dogs and cats welcome
2 per room
Food and water bowls and an off-leash area are available
Service animals are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- Deposit: USD 50.00 per stay
We have included all charges provided to us by the property.
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Breakfast fee: between USD 5 and USD 15 for adults, USD 5 and USD 15 for children (approximately)
- Late check-out is available for a fee (subject to availability, amount varies)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay; cash is not accepted
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions; guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
Property is also known as
aloft Richmond
Aloft Richmond West Short Pump Hotel
aloft Richmond West Glen Allen
aloft Richmond West Hotel
aloft Richmond West Hotel Glen Allen
aloft West Richmond
Richmond aloft
Aloft Richmond West Short Pump Glen Allen
Aloft Richmond West Short Pump Hotel Glen Allen
Frequently asked questions
Overall score and ratings
4.1
Very Good
4.3/5
Cleanliness
4.2/5
Staff & service
4.2/5
Amenities
4.1/5
Property conditions & facilities
4/5 Good
Verified traveler
Traveled with family
Aug 8, 2021
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2021
4/5 Good
Verified traveler
Business traveler
Aug 4, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2021
3/5 Okay
Verified traveler
Traveled with family
Jul 31, 2021
Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 1 night in Jul 2021
5/5 Excellent
Verified traveler
Traveled with partner
Jul 26, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2021