Aloft Richmond West Short Pump

Photo gallery for Aloft Richmond West Short Pump

Featured Image
Indoor pool
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Overview of Aloft Richmond West Short Pump

Aloft Richmond West Short Pump

3 out of 5

4.1/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
3939 Duckling Drive, Glen Allen, VA, 23060

Explore the area

  • Popular LocationChildren's Museum of Richmond11 min walk
  • Popular LocationShort Pump Town Center14 min walk
  • Popular LocationCobblestones Park9 min drive
  • AirportRichmond, VA (RIC-Richmond Intl.)28 min drive

Choose dates to view prices

About this area

Glen Allen

Located in Glen Allen, Aloft Richmond West Short Pump is in the business district. Crump Park and Meadow Farm Museum and Lewis Ginter Botanical Garden reflect the area's natural beauty and area attractions include Children's Museum of Richmond and Lavender Fields Herb Farm. Looking to enjoy an event or a game while in town? See what's happening at Arthur Ashe Athletic Center or The Diamond.

What's nearby

  • Children's Museum of Richmond - 11 min walk
  • Short Pump Town Center - 14 min walk
  • Hunting Hawk Golf Club - 9 min drive
  • Cobblestones Park - 9 min drive
  • Henrico Doctors' Hospital - 9 min drive

Getting around

  • Richmond Staples Mill Road Station - 11 min drive
  • Richmond Intl. Airport (RIC) - 28 min drive

Restaurants

  • Refuel by Aloft — 1 min walk
  • W xyz bar — 1 min walk
  • Peter Chang — 5 min walk
  • Metro Diner — 7 min walk
  • LongHorn Steakhouse — 7 min walk

About this property

Aloft Richmond West Short Pump

3-star hotel with restaurant and indoor pool
This smoke-free hotel features a restaurant, an indoor pool, and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café, and a snack bar/deli are onsite. All 130 rooms provide free WiFi and free wired Internet, LCD TVs with cable channels, and conveniences like refrigerators and coffee makers. Other amenities available to guests include room service, free newspapers, and free local calls.
Aloft Richmond West Short Pump offers 130 air-conditioned accommodations with safes and complimentary newspapers. 42-inch LCD televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a health club.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • To-go breakfast available for a fee daily 4:00 AM–1:00 PM: USD 5-15 for adults and USD 5-15 for children
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Billiards/pool table
  • Health club
  • Indoor pool
  • Shopping mall

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Refrigerator
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service

Languages spoken

  • English

Business services

  • 24-hour business center
  • Conference space (564 square feet)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices in meeting rooms
  • Grab bar in bathtub
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shower

Entertainment

  • 42-inch LCD TV
  • Cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Bar/lounge
  • Indoor pool
  • Restaurant
The following facilities are closed on Sunday and Monday:
  • Indoor pool
  • Restaurant
  • Bar/lounge

Access methods

Staffed front desk

Pets

Pets stay free
Dogs and cats welcome
2 per room
Food and water bowls and an off-leash area are available
Service animals are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 15 for adults, USD 5 and USD 15 for children (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions; guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

aloft Richmond
Aloft Richmond West Short Pump Hotel
aloft Richmond West Glen Allen
aloft Richmond West Hotel
aloft Richmond West Hotel Glen Allen
aloft West Richmond
Richmond aloft
Aloft Richmond West Short Pump Glen Allen
Aloft Richmond West Short Pump Hotel Glen Allen

Frequently asked questions

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 443 out of 990 reviews
5 - Excellent 45%
Rating 4 - Good. 320 out of 990 reviews
4 - Good 32%
Rating 3 - Okay. 123 out of 990 reviews
3 - Okay 12%
Rating 2 - Poor. 73 out of 990 reviews
2 - Poor 7%
Rating 1 - Terrible. 31 out of 990 reviews
1 - Terrible 3%

4.3/5

Cleanliness

4.2/5

Staff & service

4.2/5

Amenities

4.1/5

Property conditions & facilities

4/5 Good

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Great location near a park and some nice restaurants. It would have been perfect if it had an EV charger.
Stayed 3 nights in Oct 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I like the walk in shower and the bar area also the ability to log in to Netflix while there
Stayed 1 night in Aug 2021

4/5 Good

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Great shower. Hot water. Oy issue was noise coming from the room beside me.
Stayed 1 night in Aug 2021

3/5 Okay

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
We stayed in room 416 and heard a constant banging (we think it was the pipes) and whenever guests would make their way to their rooms, we heard every single word. Even after turning the AC down to 62, it took hours for the room to feel acceptable but it was never cold. The AC didn’t make any loud noises, but given the noises coming outside of the room, the AC noise would have helped to drown out or create better white noise. The room was nicely laid out and was clean, but this hotel was just too noisy for me. Even with ear plugs in, I barely slept. The person who checked me in as well as the lady who checked me out were nice. But laying near $200 and the pool was under maintenance is also unacceptable. My kids wanted to swim. And that was one of the reasons I picked Aloft bc they had a pool. Not sure I will stay there again.
Stayed 1 night in Jul 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about the hotel
Stayed 1 night in Jul 2021