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Candlewood Suites Richmond - West Broad, an IHG Hotel

Photo gallery for Candlewood Suites Richmond - West Broad, an IHG Hotel

Exterior
Desk, laptop workspace, blackout drapes, iron/ironing board
Desk, laptop workspace, blackout drapes, iron/ironing board
Desk, laptop workspace, blackout drapes, iron/ironing board
49-inch flat-screen TV with cable channels, TV

Overview of Candlewood Suites Richmond - West Broad, an IHG Hotel

Candlewood Suites Richmond - West Broad, an IHG Hotel

2.5 star property

8.4/10 Very Good

Popular amenities

  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Kitchen
Map
2100 Dickens Rd, Richmond, VA, 23230

Explore the area

  • Popular LocationColonial Shooting Academy11 min walk
  • Popular LocationHenrico Doctors' Hospital3 min drive
  • Popular LocationJoseph Bryan Park Azalea Garden9 min drive
  • AirportRichmond, VA (RIC-Richmond Intl.)20 min drive

Room options

About this area

Richmond

Located in Richmond, Candlewood Suites Richmond - West Broad, an IHG Hotel is in the business district. The area's natural beauty can be seen at Lewis Ginter Botanical Garden and Byrd Park, while Wilton House Museum and Virginia Historical Society are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at Arthur Ashe Athletic Center or The Diamond.
Visit our Richmond travel guideOpens in a new window
Map

What's nearby

  • Colonial Shooting Academy - 11 min walk
  • Henrico Doctors' Hospital - 3 min drive
  • University of Richmond - 5 min drive
  • Country Club of Virginia - 6 min drive
  • Joseph Bryan Park Azalea Garden - 9 min drive

Getting around

  • Richmond Staples Mill Road Station - 7 min drive
  • Richmond Intl. Airport (RIC) - 20 min drive

Restaurants

  • Plaza Azteca - 6 min walk
  • O'Charley's - 9 min walk
  • Vietnam One - 10 min walk
  • Full Kee Restaurant - 12 min walk
  • Mekong Restaurant - 13 min walk

About this property

Candlewood Suites Richmond - West Broad, an IHG Hotel

Hotel in the business district
A garden, laundry facilities, and a gym are just a few of the amenities provided at Candlewood Suites Richmond - West Broad, an IHG Hotel. In addition to a business center and a restaurant, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking and extended parking
  • Express check-out, smoke-free premises, and coffee/tea in the lobby
  • A 24-hour front desk, a front desk safe, and an elevator
  • Guest reviews give top marks for the family-friendly amenities
Room features
All 98 rooms boast comforts such as wet bars and laptop-friendly workspaces, in addition to perks like air conditioning and separate sitting areas.
More conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 49-inch flat-screen TVs with premium channels
  • Wardrobes/closets, separate sitting areas, and kitchens

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Hand sanitizer provided
Individually-wrapped food options available for lunch
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping on request

Business services

  • Business center

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Lever door handles
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste on request
  • Towels

Entertainment

  • 49-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Paper towels
  • Stovetop
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

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Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 per room (up to 40 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Days Inn Richmond West Broad
Days Richmond West Broad
Candlewood Suites Richmond West Broad Hotel
Candlewood Suites Broad Hotel
Candlewood Suites Richmond West Broad
Candlewood Suites Broad
Candlewood Suites Richmond West Broad
Candlewood Suites Richmond - West Broad, an IHG Hotel Hotel
Candlewood Suites Richmond - West Broad, an IHG Hotel Richmond

Frequently asked questions

Is Candlewood Suites Richmond - West Broad, an IHG Hotel pet-friendly?

Yes, this property allows dogs (limit 2 per room) with a maximum weight of up to 40 lbs per pet. There's a fee of USD 75 per pet, per week. Service animals are exempt from fees.

How much does it cost to stay at Candlewood Suites Richmond - West Broad, an IHG Hotel?

As of Jan 29, 2023, prices found for a 1-night stay for 2 adults at Candlewood Suites Richmond - West Broad, an IHG Hotel on Feb 1, 2023 start from $110.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Candlewood Suites Richmond - West Broad, an IHG Hotel?

Self parking and extended parking are free at this property.

What time is check-in at Candlewood Suites Richmond - West Broad, an IHG Hotel?

Check-in is from 3:00 PM - anytime.

What time is check-out at Candlewood Suites Richmond - West Broad, an IHG Hotel?

Check-out is at 11 AM.

Where is Candlewood Suites Richmond - West Broad, an IHG Hotel located?

Situated in the business district, this hotel is within 2 mi (3 km) of Vibra Hospital of Richmond, Henrico Doctors' Hospital, and Shops at Willow Lawn. University of Richmond and Country Club of Virginia are also within 3 mi (5 km).

Can I cancel my reservation for free at Candlewood Suites Richmond - West Broad, an IHG Hotel and receive a full refund?

Yes, Candlewood Suites Richmond - West Broad, an IHG Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Candlewood Suites Richmond - West Broad, an IHG Hotel cancellation policy on our site for more details about any exclusions or requirements.

Candlewood Suites Richmond - West Broad, an IHG Hotel Reviews

Candlewood Suites Richmond - West Broad, an IHG Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 275 out of 515 reviews" "
" "10 - Excellent 53%
Rating 8 - Good. 148 out of 515 reviews" "
" "8 - Good 29%
Rating 6 - Okay. 43 out of 515 reviews" "
" "6 - Okay 8%
Rating 4 - Poor. 29 out of 515 reviews" "
" "4 - Poor 6%
Rating 2 - Terrible. 20 out of 515 reviews" "
" "2 - Terrible 4%

8.8/10

Cleanliness

8.8/10

Staff & service

7.9/10

Amenities

8.5/10

Property conditions & facilities

7.5/10

Eco-friendliness

Reviews

8/10 Good

Brittany

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel

8/10 Good

Qiana

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel stay was great. The only thing I would change is I didn’t receive a receipt from my stay.

10/10 Excellent

Walter

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Feels like at home
Stayed 1 night in Dec 2022

10/10 Excellent

Lloyd, Lakeville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, clean and friendly.
Stayed 1 night in Dec 2022

10/10 Excellent

MARVIN

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found the property to be modern and comfortable. No hassle check in or out. Interior rooms display a "regular home appeal."
Stayed 1 night in Dec 2022

8/10 Good

David

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very pleased with our stay here and I would stay again.
Stayed 1 night in Dec 2022

6/10 Okay

Damond

It was ok
Stayed 1 night in Dec 2022

10/10 Excellent

Sharon

Liked: Staff & service, amenities, property conditions & facilities
I
Stayed 3 nights in Nov 2022

6/10 Okay

JOHN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location close to expressway is nice.
Stayed 1 night in Nov 2022

8/10 Good

Cynthia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I had to stay for a week for work. Because I stayed for a week, their system charged my credit card more than the $150 deposit. I have been assured I will get it all back, but could have been a problem if it had thrown me over my limit. It was a nice stay I am perfectly happy with everything but the stove is Top only- no oven, and the toaster didn't work. Loved the towels though!
Stayed 4 nights in Nov 2022