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Candlewood Suites Richmond - West Broad, an IHG Hotel

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Desk, iron/ironing board, rollaway beds, free WiFi
Desk, iron/ironing board, rollaway beds, free WiFi
Desk, iron/ironing board, rollaway beds, free WiFi

Overview of Candlewood Suites Richmond - West Broad, an IHG Hotel

Candlewood Suites Richmond - West Broad, an IHG Hotel

2.5 star property

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Kitchen

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
2100 Dickens Rd, Richmond, VA, 23230

Explore the area

  • Popular LocationHenrico Doctors' Hospital3 min drive
  • Popular LocationShort Pump Town Center9 min drive
  • Popular LocationShockoe Slip12 min drive
  • AirportRichmond, VA (RIC-Richmond Intl.)20 min drive

Choose dates to view prices

About this area

Richmond

Candlewood Suites Richmond - West Broad, an IHG Hotel is located in Richmond. Virginia Museum of Fine Arts and Altria Theater are cultural highlights, and travelers looking to shop may want to visit Carytown and Broad Street. Traveling with kids? Consider Children's Museum of Richmond, or check out an event or a game at Richmond Raceway.
Visit our Richmond travel guideOpens in a new window
Map

What's nearby

  • Henrico Doctors' Hospital - 3 min drive
  • University of Richmond - 5 min drive
  • Joseph Bryan Park Azalea Garden - 9 min drive
  • Short Pump Town Center - 9 min drive
  • Shockoe Slip - 12 min drive

Getting around

  • Richmond Staples Mill Road Station - 4 min drive
  • Richmond Intl. Airport (RIC) - 20 min drive

Restaurants

  • Plaza Azteca — 6 min walk
  • O'Charley's — 9 min walk
  • Full Kee Restaurant — 12 min walk
  • Pho So 1 — 13 min walk
  • Mekong Restaurant — 13 min walk

About this property

Candlewood Suites Richmond - West Broad, an IHG Hotel

Family-friendly hotel with fitness center and business center
This smoke-free hotel features a restaurant, a fitness center, and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities. All 98 rooms feature kitchens with refrigerators, stovetops, microwaves, and dishwashers. Free WiFi and free wired Internet are standard, as are flat-screen TVs with cable channels. Weekly housekeeping is available.
Candlewood Suites Richmond - West Broad, an IHG Hotel offers 98 accommodations with coffee/tea makers and hair dryers. 49-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers and complimentary toiletries.

This Richmond hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Hand sanitizer provided
Individually-wrapped food options available for lunch
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Self-serve breakfast available for a fee daily 5:00 AM–10:00 AM: USD 1.00-20.00 for adults and USD 1.00-20.00 for children
  • 1 restaurant

Things to do

  • Bowling alley
  • Fitness center

Family friendly

  • Bowling alley
  • Full-sized refrigerator
  • Kitchen
  • Laundry facilities
  • Microwave
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English
  • Spanish

Business services

  • Business center

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Entertainment

  • 49-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

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Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet (varies based on length of stay)
Dogs and cats welcome
2 per room (up to 50 lbs)
Service animals are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 1.00 and USD 20.00 for adults, USD 1.00 and USD 20.00 for children (approximately)
  • Pet fee: USD 50 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards

We should mention

Up to 4 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Days Inn Richmond West Broad
Days Richmond West Broad
Candlewood Suites Richmond West Broad Hotel
Candlewood Suites Broad Hotel
Candlewood Suites Richmond West Broad
Candlewood Suites Broad
Candlewood Suites Richmond West Broad
Candlewood Suites Richmond - West Broad, an IHG Hotel Hotel
Candlewood Suites Richmond - West Broad, an IHG Hotel Richmond

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 236 out of 413 reviews
5 - Excellent 57%
Rating 4 - Good. 125 out of 413 reviews
4 - Good 30%
Rating 3 - Okay. 23 out of 413 reviews
3 - Okay 6%
Rating 2 - Poor. 18 out of 413 reviews
2 - Poor 4%
Rating 1 - Terrible. 11 out of 413 reviews
1 - Terrible 3%

4.5/5

Cleanliness

4.5/5

Staff & service

4.1/5

Amenities

4.4/5

Property conditions & facilities
Write a review

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They moved us to a better room due to when we got there our room was disgusting & had not been cleaned yet. After that everything was perfect, excellent location.
Stayed 1 night in Nov 2021

4/5 Good

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Property was off the busy street - quiet.
Stayed 1 night in Nov 2021

1/5 Terrible

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
room smelled of smoke
Stayed 1 night in Oct 2021

1/5 Terrible

Traveled with family
Disliked: Staff & service, property conditions & facilities
The air didnt work and and was not repaired. Poorly managed.
Stayed 1 night in Oct 2021

3/5 Okay

Traveled with family
Liked: Property conditions & facilities
Room had a kitchen which was helpful and large refrigerator.
Stayed 1 night in Oct 2021