“Clean and quiet. Good location, just opposite to the train station and 15 min walk to the Rochester high street. Room is newly furnished and comfortable.”
“Extremely disappointing and unacceptable treatment at RBS Hotel, Strood
I am extremely disappointed by the way I was treated by Mr Basu at RBS Hotel in Strood.
While attempting to check out, I was met with what I found to be an unnecessarily rude, abrupt, passive-aggressive and dismissive attitude. Instead of dealing with the situation calmly and professionally, I felt that my concerns were repeatedly ignored and that I was being treated with disrespect.
When I challenged Mr Basu about his……
“This accommodation is excellent. It is a converted boat which was built in 1839 and used as a floating lighthouse off the east coast of England. The owners are polite and helpful and are on site.”
“In a picturesque setting with lovely friendly staff and a very welcoming atmosphere, food was excellent and prices good for what you get , definitely be visiting again and highly recommend to anyone!”
