"We went for a weekend with our two granddaughters. The staff is super friendly, helpful, and professional. Location-wise, it is perfect for visiting the surroundings, including Lake Louise. There are many options, including public transportation (just across the hotel). Many local hikes that start from the hotel, too (we hiked up to Lake Louise and came back with the bus). On day 2, we did the Pipestone Trail (a wilder, less busy path, with lakes). The restaurants: Good food. Great breakfast (buffet or à la carte). Again, great service. The kids (and we) loved the s'mores around the fire at night, accompanied by calm and live music. Our only recommendation: it could have a better choice of tea bags in the rooms...:-)"