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Banff Caribou Lodge and Spa

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Indoor Pool
Indoor Pool
Indoor Pool
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Overview of Banff Caribou Lodge and Spa

VIP Access

Banff Caribou Lodge and Spa

3.5 out of 5

4.0/5 Very Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet friendly
  • Spa
  • Restaurant
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

  • Popular LocationBanff National Park Information Centre11 min walk
  • Popular LocationBanff Lake Louise Tourism Bureau11 min walk
  • Popular LocationBanff Centre for Arts and Creativity16 min walk
  • AirportBanff, AB (YBA)8 min drive

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About this area

Banff

In the city center and in the mountains, Banff Caribou Lodge and Spa is in a walkable area with great shopping. Banff Springs Golf Club and Upper Hot Springs are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Tunnel Mountain and Cave and Basin National Historic Site. Banff Park Museum and Cross Zee Ranch are also worth visiting. Take in the nearby slopes with cross-country skiing and snowboarding, or check out other outdoor activities such as snow tubing and snowmobiling. Guests appreciate the hotel's central location.
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Popular Location

What's nearby

  • Banff National Park Information Centre - 11 min walk
  • Banff Lake Louise Tourism Bureau - 11 min walk
  • Canadian Ski Museum West - 13 min walk
  • Banff Centre for Arts and Creativity - 16 min walk
  • Tunnel Mountain - 8 min drive

Getting around

  • Banff Station - 17 min walk
  • Calgary International Airport (YYC) - 92 min drive

Restaurants

  • Ticino Swiss-Italian Restaurant — 8 min walk
  • Earl's — 13 min walk
  • Old Spaghetti Factory — 13 min walk
  • St. James Gate — 14 min walk
  • Evelyn's Coffee World — 14 min walk

About this property

Banff Caribou Lodge and Spa

3.5-star spa hotel near Banff Lake Louise Tourism Bureau
This smoke-free hotel features a restaurant, a bar/lounge, and a spa tub. WiFi in public areas is free. Additionally, coffee/tea in a common area, massage/treatment rooms, and a business center are onsite. All 190 rooms provide conveniences like refrigerators and coffee makers, plus free WiFi and flat-screen TVs with cable channels. Room service, premium bedding, and free local calls are among the other amenities available to guests.
Banff Caribou Lodge and Spa offers 190 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Banff hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 6 treatment rooms. Services include facials and manicures and pedicures.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking options include a garage
  • Ski shuttle nearby

Food and drink

  • Full breakfast available for a fee daily 7 AM–11 AM: CAD 15.00-30.00 for adults and CAD 10.00-20.00 for children
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Bicycle rentals
  • Spa services
  • Spa tub

Family friendly

  • Laundry facilities
  • Refrigerator

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski storage
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Japanese

Business services

  • Business center
  • Computer station
  • Conference space (765 square feet)
  • Meeting rooms - 2

Spa

  • 6 treatment rooms
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Free local calls
  • Iron/ironing board
  • Recycling
  • Safe

Similar properties

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Hotel
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Pet friendly
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Guest rating 4+
Guest rating 4+
3 star
3 star

Policies

Check-in

Check-in from 4:00 PM - 2:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per night
Dogs welcome
2 per room
Pets cannot be left unattended
Food and water bowls are available
Service animals are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between CAD 15.00 and CAD 30.00 for adults, CAD 10.00 and CAD 20.00 for children (approximately)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Banff Caribou
Banff Caribou Lodge
Caribou Banff
Caribou Banff Lodge
Caribou Lodge
Caribou Lodge Banff
Banff Caribou Hotel Banff
Banff Caribou Lodge And Spa
Banff Caribou Lodge Spa
Banff Caribou And Spa Banff
Banff Caribou Lodge and Spa Hotel
Banff Caribou Lodge and Spa Banff
Banff Caribou Lodge and Spa Hotel Banff

Frequently asked questions

4.0
Very Good
Rating 5 - Excellent. 836 out of 2167 reviews
5 - Excellent 39%
Rating 4 - Good. 837 out of 2167 reviews
4 - Good 39%
Rating 3 - Okay. 305 out of 2167 reviews
3 - Okay 14%
Rating 2 - Poor. 131 out of 2167 reviews
2 - Poor 6%
Rating 1 - Terrible. 58 out of 2167 reviews
1 - Terrible 3%

4.2/5

Cleanliness

4.3/5

Staff & service

3.9/5

Amenities

4.0/5

Property conditions & facilities
Write a review

4/5 Good

Traveled with partner
Liked: Staff & service
No air conditioning thankfully its June and not too hot however we did find it uncomfortable to sleep a little and no fan in bathroom so humidity in room was bad. I wouldn't stay here again.
Stayed 1 night in Jun 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff .. room are clean and good space.
Stayed 1 night in Jun 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The icemaker outside the room was noisy
Stayed 2 nights in Jun 2021

4/5 Good

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how quiet the hotel was. Room was very hot and the fan that they supplied would stay on for 1-2 hours and click off causing us to wake up all the time to turn it on so we could sleep comfortably. We were told that there would be a food/water dish, treats and a dog bed in the room for our dog but there wasn’t so we had to ask for it. You can not leave your pet alone at all in the room which makes going into the shops hard.
Stayed 1 night in Jun 2021