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Indoor pool
Indoor pool
Flat-screen TV
Premium bedding, in-room safe, iron/ironing board, free WiFi

Guest reviews

4.1/5 Very Good
3,126 reviews
Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Spa
  • Restaurant
  • Gym

Map

Explore the area

Popular LocationBanff National Park Information Centre11 min walk
Popular LocationBanff Lake Louise Tourism Bureau11 min walk
AirportBanff, AB (YBA)8 min drive
Popular LocationTunnel Mountain8 min drive

Choose dates to view prices

  • Standard Room, 2 Queen Beds

    4.4/5 guest room rating

    Room amenities

    • 300 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More detailsStandard Room, 2 Queen Beds
  • Superior Room, 2 Queen Beds

    4.3/5 guest room rating

    Room amenities

    • 300 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More detailsSuperior Room, 2 Queen Beds
  • Corner Suite with Spa Bath

    5/5 guest room rating

    Room amenities

    • 500 sq ft
    • Mountain view
    • Sleeps 3
    • 1 King Bed
    More detailsCorner Suite with Spa Bath
  • Standard Room, 1 King Bed

    4.1/5 guest room rating

    Room amenities

    • 300 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsStandard Room, 1 King Bed
  • Superior Room, 1 King Bed

    4.3/5 guest room rating

    Room amenities

    • 300 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsSuperior Room, 1 King Bed
  • Standard Room, 2 Double Beds

    4.1/5 guest room rating

    Room amenities

    • 300 sq ft
    • Sleeps 4
    • 2 Double Beds
    More detailsStandard Room, 2 Double Beds

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Banff

In the city center, Banff Caribou Lodge and Spa is in an area with great shopping. Banff Springs Golf Club and Upper Hot Springs are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Tunnel Mountain and Cave and Basin National Historic Site. Take in the nearby slopes with cross-country skiing and snowboarding, or check out other outdoor activities such as snow tubing and snowmobiling.

Visit our Banff travel guide
Map
Popular Location

What's nearby

  • Banff National Park Information Centre - 11 min walk
  • Banff Lake Louise Tourism Bureau - 11 min walk
  • Banff Centre for Arts and Creativity - 16 min walk
  • Canada House Gallery - 17 min walk
  • Tunnel Mountain - 8 min drive

Getting around

  • Banff Station - 17 min walk
  • Calgary Intl. Airport (YYC) - 92 min drive

About this property

Banff Caribou Lodge and Spa

3.5-star spa hotel near Banff Lake Louise Tourism Bureau
A full-service spa, a restaurant, and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a spa tub are onsite. All 190 rooms provide conveniences like refrigerators and coffee makers, plus free WiFi and flat-screen TVs with cable channels. Room service, premium bedding, and free local calls are among the other amenities available to guests.
Banff Caribou Lodge and Spa offers 190 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a spa tub are on site. Other recreational amenities include a steam room and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Red Earth Spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a steam room.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

High-touch surfaces are cleaned and disinfected
Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
Protective shields in place at main contact areas
Contactless check-out

Safety measures

Hand sanitizer provided
Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • Ski shuttle nearby

Food and drink

  • Full breakfast available for a fee daily 7 AM–11 AM: CAD 15.00-30.00 for adults and CAD 10.00-20.00 for children
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Bicycle rentals
  • Full-service spa
  • Indoor pool
  • Spa tub
  • Steam room
  • Yoga classes

Family friendly

  • Dry cleaning service
  • Indoor pool
  • Laundry facilities
  • Refrigerator

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski storage
  • Tour/ticket assistance

Languages spoken

  • English
  • French

Business services

  • 2 meeting rooms
  • Business center
  • Computer station
  • Conference space (765 square feet)

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Linens
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Free local calls
  • Iron/ironing board
  • Recycling
  • Safe

Policies

Check-in

Check-in from 4:00 PM - 2:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

American ExpressDiners ClubDiscoverJCB InternationalMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between CAD 15.00 and CAD 30.00 for adults, CAD 10.00 and CAD 20.00 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.
  • Contactless check-out is available.

Property is also known as

Banff Caribou
Banff Caribou Lodge
Caribou Banff
Caribou Banff Lodge
Caribou Lodge
Caribou Lodge Banff
Banff Caribou Hotel Banff
Banff Caribou Lodge And Spa
Banff Caribou Lodge Spa
Banff Caribou And Spa Banff
Banff Caribou Lodge and Spa Hotel
Banff Caribou Lodge and Spa Banff
Banff Caribou Lodge and Spa Hotel Banff

Frequently asked questions

Can I cancel my reservation for free at Banff Caribou Lodge and Spa and receive a full refund?
Yes, Banff Caribou Lodge and Spa offers free cancellation on select room rates, because flexibility matters! Please refer to Banff Caribou Lodge and Spa cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Banff Caribou Lodge and Spa?
As of Jul 9, 2020, prices found for a 1-night stay for 2 adults at Banff Caribou Lodge and Spa on Jul 10, 2020 start from $128, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Banff Caribou Lodge and Spa have a pool?
Yes, this property has an indoor pool.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at Banff Caribou Lodge and Spa?
Self parking is free at this property.
What time is check-in at this hotel?
Check-in is from 4:00 PM–2:00 AM. Late check-in is available during limited hours.
What time is check-out at this hotel?
Check-out is at 11 AM.
Where is Banff Caribou Lodge and Spa located?
Located in the heart of Banff, this spa hotel is 0.6 mi (0.9 km) from Banff Lake Louise Tourism Bureau and within 3 mi (5 km) of Cave and Basin National Historic Site and Tunnel Mountain. Banff Springs Golf Club and Banff Gondola are also within 3 mi (5 km). Banff Station is 17 minutes by foot.

Guest reviews

Overall score and ratings for Banff Caribou Lodge and Spa

4.1
Very Good
5 - Excellent
1,119
4 - Good
1,357
3 - Okay
426
2 - Mediocre
168
1 - Poor
56
4.2
Cleanliness
4.3
Service and Staff
4.1
Amenities
4.0
Property condition

2/5

  • Liked: Cleanliness
  • Disliked: Property conditions & facilities

Very poor dial up internet, no coffee machine they will give you a kettle for hot water.

Stayed 1 night in Jul 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very clean and friendly, rooms are adequate for what you pay. Very friendly staff and very helpful.

Stayed 2 nights in Jul 2020

3/5

    This traveler didn’t leave comments with their review
    Stayed 1 night in Jul 2020

    4/5 Good

      This traveler didn’t leave comments with their review
      Stayed 2 nights in Jul 2020

      4/5 Good

        This traveler didn’t leave comments with their review
        Stayed 3 nights in Jul 2020