Ratings based on 70 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
84% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

Eenvoudig maar goed

Posted Aug 13, 2016
Eenvoudig maar compleet. Op loopafstand is een bushalte, treinstation en op iets verder lopende afstand een metro station.
4 out of 5
by A verified traveler

Gutes Hotel in Nähe des Zentrums

Posted Apr 16, 2016
Das Hotel liegt 10-15 Gehminuten von den nächsten Metro und Tram Haltestellen entfernt. Das die Tram neben den Hotel fährt, stört nicht weiter, denn Nachts fährt sie nicht und sie ist auch sonst nicht groß zu hören. Wir hatten versehentlich ein Raucherzimmer reserviert, sind Nichtraucher, haben aber kein Rauch war genommen. Was uns gefehlt hat, war der angegebene Wasserkocher. Dafür hat uns aber der Balkon sehr gefallen. Fazit: Das Hotel ist gut für Städtereisen geeignet, wenn man nicht mitten im Zentrum sein muss und es Abends ruhiger haben will.
Comment from Hotel Management
Apr 23, 2016 by Roberto Cangrande, Hotel Management
Sehr geehrte Gast, herzlichen Dank für Ihr freundliches Feedback und die Weiterempfehlung unseres Hauses, über die wir uns sehr freuen. Gerne lesen wir, dass Sie sich bei uns zu einem angemessenen Preis sehr gut aufgehoben gefühlt haben und hoffen Sie hatten einen ebenso erfolgreichen Geschäftsbesuch in Rom. Es würde mich freuen, Sie bald wieder willkommen heißen zu dürfen. Viele Grüße, Roberto Cangrande Sales Manager HIE Rome San Giovanni
5 out of 5
by A verified traveler from S

Excelente

Posted Oct 29, 2015
Hotel excelente. Equipe e estrutura fantastica. Cafe da manha acima da media, muito bom. So deixou a desejar no quesito internet, pois tinhamos que reconectar toda hora. Fora isso, excelente. Ja é a segunda vez que me hospedo nessa rede e voltarei com certeza.
Comment from Hotel Management
Nov 3, 2015 by Roberto Cangrtande - Sales Manager , Hotel Management
Prezado Cliente, Estou muito orgulhoso pelas palavras de gratidão expressas para ns. estrutura. Como você escrever corretamente, o nosso buffet de pequeno-almoço é a nossa maneira de agradecer-lhe por ter eleito nosso Hotel; em seguida, o pequeno-almoço é sempre incluído nas taxas. Me desculpe, eu ter encontrado problemas com o wi-fi, mas com a oportunidade, gostaria de esclarecer que o serviço de acesso Wi-Fi é oferecido gratuitamente, é o melhor disponível na área dada pelo provedor atual, mas, recentemente, existem algumas desvantagens devido à mau tempo que atingiu duramente Roma, portanto, nada pode ser atribuído à falta do Hotel. Nesta ocasião, também nota que houve lentidão no sistema devido ao número significativo de clientes (mais de 300) ligados ao sistema simultaneamente. No entanto, há também uma taxa de conexão super-rápida que evita estes inconvenientes. Ansioso para recebê-lo novamente em breve Prezado Cliente, obrigado novamente por sua preferência. sinceramente
4 out of 5
by A verified traveler from USA

Great food for breakfast

Posted Oct 20, 2015
Restaurant had great food. We are from the USA and like our scrambled eggs well done. The pancakes were great. We ate in the restaurant for dinner and it was the best meal we had in Italy.
Comment from Hotel Management
Oct 23, 2015 by Roberto Cangrande, Hotel Management
Dear Valued Guest, I do appreciate your kind words used to describe the experience you had in our Restaurant because they really represents the target we were trying to reach and a reason for us to be proud of our works. Looking forward to welcome you as favorite Guest in Rome
1 out of 5
by A verified traveler from Ft. Laudedale

An American Chain Hotel in Name only

Posted Oct 7, 2015
Pros: Nothing to like about the hotel
Cons: Everything or change the name to a local
Location: Nothing.
The decorations in the room were from the early 1980s, hotel was far away from the beaten path. No handicap accessibility. Breakfast was horrible, the shower stall could not accommodate a small person comfortably, let alone an average American. The only thing this hotel has in common with the Holiday Inn Express chain is the name, nothing else.
Comment from Hotel Management
Nov 7, 2015 by Roberto Cangrande, Hotel Management
Dear Guest, I don’t hide my surprise reading your review about your recent stay. We are part of the brand since 2003 and we receive twice a year a control from the IHG, the Hotel is situated in the south part of the city centre at only 4 km. from the Colosseum! The Buffet offers home-made pies, croissants, scrambled eggs, bacon, sausages, beans, yogurt, fresh fruit and fresh fruit salads.
3 out of 5
by A verified traveler

Posted Sep 21, 2015
Clean and comfortable hotel and room. Would have liked coffee/tea facilities in the room, especially when up early to travel to the airport.
Comment from Hotel Management
Sep 23, 2015 by Roberto Cangrande, Hotel Management
Dear Valued Guest, Thank you for your positive review where you point on the cleanliness because with than 300 Guests from all over the world every day, the hygiene is very important. I’m sorry about the tea/coffee kettle because they are delivered to the room upon you request at the Front Desk.
4 out of 5
by A verified traveler

Decent budget hotel

Posted Aug 28, 2015
Good , comfortable place to stay. Very conveniently located. Friendly helpful staff. No complaints. Great stay.
Comment from Hotel Management
Sep 3, 2015 by Roberto Cangrande, Hotel Management
Dear Valued Guest, let me express my acknowledgments for your kind review upon your recent stay with us, it is for us reason of proud to carry on this way because the Guest’s satisfaction is our priority. Looking forward to welcome you as preferred Guest next time you will travel to Rome, I remain
4 out of 5
by A verified traveler from Philadelphia, PA

Posted Jul 1, 2015
Location: The only drawback to the hotel is the location. It is somewhat close to the metro and bus but you have to plan to take transportation to the sites.
Loved the hotel. Staff very helpful. Rooms and bathrooms were great. Breakfast was amazing.
Comment from Hotel Management
Jul 8, 2015 by Cangrande Roberto, Hotel Management
Dear Valued Guest, Thank you very much indeed about your nice survey about your recent stay with us and as you perfectly wrote our Hot American Breakfast Buffet is our best way to thank you for choosing us, although please remember it is always in room rate included. Regarding the location, please note the Hotel is situated in the south part of the historical city centre at only 4 km. from the real Rome’s Heartbeat: the Colosseum! It means it could be absolutely considered central located, in view of Rome is about 45 Km. wide from north bound to south bound. Doubtfully you will be able to find Hotels more central located than the Holiday Inn Express Rome San Giovanni, but please remind the prices will be definitely higher. High percentages of our Guests are pleased of our service with a perfect balance between supply and prices. Using the public transport to move from the Holiday Inn Express Rome San Giovanni is very easy because at 820 yards/750 m. there is the "A" line underground stop “PonteLungo”, used to reach the city centre and the pedestrian areas, as “Piazza di Spagna”. The railway station “Tuscolana” is situated only at 380 yards/350 m. and can be used to reach in 20 minutes the international airport “Fiumicino – L. Da Vinci”, with only € 8,00 per person. At the end of our street there is even the 85 Bus Stop to reach directly the pedestrian area of Rome (Via del Corso). Hoping to be able to welcome you as favorite Guest next time you will be in Rome, I remain with kind regards. Roberto Cangrande Sales Manager Holiday Inn Express Rome San Giovanni
4 out of 5
by A verified traveler from Jordan

convenient , excellent location , affordable

Posted Apr 9, 2015
Pros: Clean and comfy bed . Clean bathroom
Cons: place a safe box in every room
Location: 15 min by taxi to reach Rome Termini-main train station. 10 min walking for the metro station. 15 min by taxi to Coliseum with a cost of 12 euros .
Excellent hotel in terms of affordable price, good location, clean bed and bathroom. It is a good choice if you want a comfortable bed to sleep after a rich day of Rome exploration.
Comment from Hotel Management
Apr 13, 2015 by Roberto Cangrande, Hotel Management
Dear Valued Guest, let me first express my acknowledgments for your kind review upon your recent stay with us, it is for us reason of proud to carry on this way because the Guest’s satisfaction is our priority. As IHG tree stars brand, we are not imposed to have safe in the room, even if a safe is at disposal free of charge for every guest at the Reception. Hoping to be able to welcome you as favorite Guest next time you will be in Rome, I remain with kind regards. Roberto Cangrande Sales Manager Holiday Inn Express Rome San Giovanni
3 out of 5
by A verified traveler from cagliari

minimal freddo

Posted Nov 10, 2014
Pros: funzionalità
Cons: arredi meno freddi e minimali
Location: la zona di via assisi purtoppo non offre molte attrattive...
hotel minimal,ma funzionale....manca un pò di calore e intimità per farti sentire un pò meno fuori casa.
Comment from Hotel Management
May 23, 2015 by roberto cangrande, Hotel Management
Egregio Cliente, leggo con sorpresa il suo commento sulla freddezza degli arredamenti che non la fanno sentire a casa, poiché contrariamente a quanto lei sottolinea, il lay out delle stanze è molto apprezzato dalla ns. Clientela internazionale. Vorrei far presente che le camere sono state totalmente rinnovate a fine 2011 ed offrono sommier e materassi anatomici, 2 cuscini per persona a compressione differenziata e per il periodo invernale anche trapunte in vera piuma. Disponibili in tutte le abitazioni i televisori full HD a schermo piatto da 32” con 6 canali SKY gratuiti, i bagni dispongono di doccia con comodi dispenser di sapone liquido di qualità, per una maggiore attenzione all’ambiente. L’arredamento inoltre è composto da guardaroba aperti e non dispongono di cassetti poiché il soggiorno medio presso le ns. strutture è inferiore ai due giorni. Ricordo a tutti i lettori che la peculiarità del Brand Holiday Inn Express (3 stelle) è data dall’offerta degli stessi servizi di un Hotel a 4 stelle ma con un ottimo rapporto qualità – prezzo, come ad esempio la prima colazione a buffet caldo sempre inclusa in ogni tipo di tariffa. Il quartiere nel quale si trova l’Hotel è residenziale quindi assolutamente tranquillo e sicuro ed a soli 4 km. dal Colosseo, considerato dai Romani il cuore della città. In zona sono presenti numerosi ristoranti e pub, ma saremmo stati lieti di fornirle ulteriori informazioni in merito qualora di fosse rivolto al Ricevimento. La vicinanza alla fermata Pontelungo della metropolitana a 750 mt. e della stazione Tuscolana a soli 350 mt., con collegamento diretto da e per l’Aeroporto Int.le di Fiumicino, costituiscono un vantaggio per raggiungere comodamente il trafficato centro storico, potendo lasciare la vettura nel garage sotterraneo riservato ai Clienti dell’Hotel. Con la speranza di poterLa presto accogliere nuovamente quale gradita Ospite, l’occasione mi è gradita per porgere distinti saluti. Roberto Cangrande Sales Manager Holiday Inn Express Rome San Giovanni