Find hotels near Root Candles, Medina from $53

"Hallways were dingy. Carpet was faded and dark color"

"This was an absolutely unacceptable experience, and I would not recommend this hotel under any circumstances. After being placed in three different rooms, I ultimately chose to leave and stay at another hotel across the street. Each room presented serious and consistent cleanliness failures that should never occur in any property. Room 1: The bed sheets had clearly not been changed. They appeared used, with visible hair and what appeared to be bodily fluid stains. Room 2: The bed again had long strands of hair throughout. Room 3: There were large, clearly unsanitary stains on the sitting chair, and the toilet appeared as though it had just been used and not cleaned. After bringing these issues to the attention of both the front desk attendant and the manager, I was met with rudeness and a complete lack of accountability. The manager, while on the phone, stated that I was “costing them money” and refused to provide any refund. Between the unsanitary conditions and the unprofessional, dismissive response from staff, this was one of the worst hotel experiences I have had."

"Was there long enough to sleep for few hours and catch shuttle to airport. "

"The property looked good when you enter, but once you look around the place looked worn. Our bathtub was like a bouncy house, which is a lawsuit waiting to happen. Looks like water damage on the wood and even the picture hanging above the toilet looked like there was a little water damage. There were also a couple used condoms in the parking lot. The music was blaring in the morning throughout the lobby."

"Terrible and absolutely disgusting property. If you book here be sure to be ready for dirty rooms with poor guest experience. Staff who is unwilling to help with cleanliness issues."

"everything was nice"

"Breakfast was fresh "

"Room was small and clean and perfect for the two of us. The 24 hour limited breakfast items was a nice surprise. Very happy with our stay."

"I enjoy my stay the staff was great very helpful the suit was clean the environment was clean would definitely recommend"