预订圣罗斯酒店宾馆住宿限时优惠

“I booked pay at hotel with Expedia in late 2025. On January 5th I called the hotel to see if I could pay ahead of time. That request was accepted. I show up on April 20th, 2026 and at checkin, the lady helping me says I owe for the night. I told her that I paid already. Another woman working hears the conversation and says it’s not paid. I continue to explain the situation. Then I’m referred to another woman (owner), according to the original person assisting me. I briefly explain that the room……

“The whole place could use a very very deep clean. The lock to my door didn't work, so I couldn't leave anything in the room to get food places. Even after bringing it up, they didn't want to accommodate me with a room with a working lock. And by working lock, I mean you can physically enter the room without a key card. Since they're pet friendly get ready to see all the leftover pet stains, under UV the place looks like a Jackson Pollock painting. High touch surfaces not cleaned.”

“Easy safe neighborhood. I have stayed more than once. Thoughtful front desk staff put me away from the busy sports team rooms.”

“Room was clean, staff was friendly, lots to choose from for breakfast! Pool was a little murky but overall our stay was great!”

“Nice place to stay Nice breakfast better than most hotels nowadays ”

“The staff was very friend and helpful. Rooms were clean.”

“I was assigned a very noisy room, I could hear the noise of the machine all the time”