6/10 Okay
Archie R.
Aug 19, 2023
Disliked: Cleanliness
Great location/lack of cleanliness
We’ve been staying at SummerWinds since 2003 & have had a fantastic time. Unfortunately, this premises did not meet our expectations. Upon arrival we found cleanliness to be lacking. The windows were dirty, smudged with handprints, looked like a child had ice cream in their hands & rubbed their hands on the windows. Needless, to say we washed the master bedroom slider & door to the deck window, both inside & outside. Because we were on the 5th. floor we were unable to clean outside of living room picture window, but did inside. The dining table has a glass cover that had to be cleaned to utilize for eating on, although appears a lot of smudges are on the underneath side?
Also, photos show that each guest room both had televisions, but only the master had one, which would not turn on nor was their any operations manual. Towels were found in the dryer on our arrival. Floors needed to be washed, though we did find swifter mops in closets, floors also needed to be cleaned with soap & water.
Overall, it looked like a lack of housekeeping to prepare premises for renters. On our 5th. day, we had started a load of clothes in washer, preceded to make breakfast on electric stove, when the electricity was shut off. We contacted the on-site HOA who advised that premises owner was made aware of this & had prior notice of this; it was owner’s responsibility to make sure renters were aware to prevent any inconvenience. Renters were not made aware of this.
Archie R.
Stayed 6 nights in Aug 2023