SpringHill Suites by Marriott San Antonio Northwest at The RIM

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Outdoor pool
In-room safe, desk, iron/ironing board, free cribs/infant beds
In-room safe, desk, iron/ironing board, free cribs/infant beds
In-room safe, desk, iron/ironing board, free cribs/infant beds

Overview of SpringHill Suites by Marriott San Antonio Northwest at The RIM

SpringHill Suites by Marriott San Antonio Northwest at The RIM

3 out of 5

4.6/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Gym
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
18119 Talavera Rdg, San Antonio, TX, 78257

Explore the area

  • Popular LocationThe Rim Shopping Center14 min walk
  • Popular LocationSix Flags Fiesta Texas3 min drive
  • Popular LocationThe Shops of La Cantera10 min drive
  • AirportSan Antonio, TX (SAT-San Antonio Intl.)19 min drive

Choose dates to view prices

About this area

San Antonio

Located in San Antonio, SpringHill Suites by Marriott San Antonio Northwest at The RIM is in the entertainment district. The Rim Shopping Center and The Shops of La Cantera are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Six Flags Fiesta Texas and San Antonio SeaWorld. Our Lady of Guadalupe Catholic Church and Aquatica San Antonio Waterpark are also worth visiting.

What's nearby

  • The Rim Shopping Center - 14 min walk
  • Six Flags Fiesta Texas - 3 min drive
  • Friedrich Wilderness Park - 7 min drive
  • Palmer Course at La Cantera - 8 min drive
  • The Shops of La Cantera - 10 min drive

Getting around

  • San Antonio Station - 22 min drive
  • San Antonio International Airport (SAT) - 19 min drive

Restaurants

  • S-BAR — 1 min walk
  • Stonewerks — 7 min walk
  • Russo's Coal-Fired Italian Kitchen — 11 min walk
  • Mash'd — 12 min walk
  • Tiago's Cabo Grill — 13 min walk

About this property

SpringHill Suites by Marriott San Antonio Northwest at The RIM

3-star San Antonio hotel in Far North Central, near The Rim Shopping Center
This smoke-free hotel features an outdoor pool, a health club, and a bar/lounge. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Other amenities include a snack bar/deli, coffee/tea in a common area, and a business center. All 128 rooms provide free WiFi and free wired Internet, Smart TVs with digital channels, and conveniences like sofa beds and dining areas. Other amenities available to guests include sitting areas, Netflix, and refrigerators.
SpringHill Suites by Marriott San Antonio Northwest at The RIM offers 128 accommodations with safes and coffee/tea makers. Accommodations offer separate dining areas and include sofa beds. 32-inch Smart televisions come with premium digital channels and Netflix. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a health club.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global) and SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options
  • Free area shuttle

Food and drink

  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Outdoor pool
  • Shopping mall

Family friendly

  • Free area shuttle
  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Separate dining area
  • Snack bar/deli
  • Sofa bed

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English
  • German
  • Spanish

Business services

  • Business center
  • Computer station
  • Conference space (360 square feet)
  • Meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • 32-inch Smart TV
  • Cable/satellite channels
  • Netflix
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Dining room
  • Microwave
  • Refrigerator

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 3 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 4 children 1 year old and younger stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts Visa, Mastercard, American Express, Union Pay, and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Pool access available from 10:00 AM to 10:00 PM
Up to 4 children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

SpringHill Suites Marriott San Antonio NW Rim Hotel
SpringHill Suites Marriott NW Rim Hotel
SpringHill Suites Marriott San Antonio NW Rim
SpringHill Suites Marriott NW Rim
SpringHill Suites Marriott San Antonio NW Rim
SpringHill Suites Marriott NW Rim
SpringHill Suites Marriott San Antonio NW Rim Hotel
SpringHill Suites Marriott NW Rim Hotel
SpringHill Suites by Marriott San Antonio NW at The Rim
Hotel SpringHill Suites by Marriott San Antonio NW at The Rim
Springhill Suites San Antonio Northwest At The Rim

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 513 out of 724 reviews
5 - Excellent 71%
Rating 4 - Good. 144 out of 724 reviews
4 - Good 20%
Rating 3 - Okay. 36 out of 724 reviews
3 - Okay 5%
Rating 2 - Poor. 16 out of 724 reviews
2 - Poor 2%
Rating 1 - Terrible. 15 out of 724 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.7/5

Staff & service

4.4/5

Amenities

4.7/5

Property conditions & facilities

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service
Pleased
Stayed 2 nights in Oct 2021

3/5 Okay

Traveled with partner
Liked: Staff & service, amenities
Staff was very nice. Sink in bathroom had an unpleasant odor..and completely beyond there control...the bathroom door is a barn door. This equals zero privacy. All in all, beautiful hotel.
Stayed 3 nights in Oct 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the attention snd how clean it was
Stayed 2 nights in Sep 2021

2/5 Poor

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Location was great, but… One member of the staff was absolutely awful. No social abilities at all. He was accusing my daughters, with no proven evidence, of running around halls and knocking at doors. Really disappointing.
Stayed 2 nights in Sep 2021

1/5 Terrible

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
My family and I stayed at this hotel for two weeks. When we arrived, the bathroom was not clean. There was hair in the shower walls and floor. The sink and toilet were visibly dirty. I did not want to be the guest who checks-in and right away has a problem, so I went to the store and bought bleach and cleaning products and cleaned the bathroom myself (this was the first time ever I had to do this at a hotel). Also, the shower head was not children friendly. My two year old would cry every time she showered because the pressure was too strong. Walking around the room barefooted was a nightmare. Our feet were incredibly dirty, as if we were walking in the street. I do not believe the carpet is ever cleaned. The staff is not friendly. A young heavy lady at the front was annoyed every time we asked for anything. As if everything I had mentioned is not enough, the housekeeping person stole a new set of Venus razors (the hotel paid me back for it). I visit San Antonio 2 or 3 times a year, and I have never had such an experience. DO NOT STAY AT THIS HOTEL! IT WILL RUIN YOUR VACATION!
Stayed 14 nights in Aug 2021