This resort could be wonderful!
Posted Dec 21, 2016
Great location but old and bathroom in need of immediate renovation! This is a sister resort to the modern and spectacular TERRANEA on the Palos Verdes Peninsula (LA on the beach), but more like the ugly step-sister of Cinderella. Location is great but fire-pits with litter all around not cleaned by staff and a resort attracting people who give themselves permission to litter, spit on the ground,and play loud music while drinking with very young children running around to 2 AM (and maybe later as I finally fell asleep with soft music in my ears). Please clean it up and increase security so all clients can be comfortable and safe. Staff is friendly and helpful, the gym is very nice and the pools well kept. Renovating this resort would be well spent money with great return! I hope you 'll take note. Thank you.
Comment from Hotel Management
Jan 4, 2017 by Kelsey, Guest Services , Hotel Management
Toni, we appreciate your detailed review regarding your recent stay. We're glad to see that you enjoyed the location, fitness center and 5 pools during your stay. That being said, we're disappointed that some aspects of your stay did not meet expectations. It is because of reviews like yours that we see exactly how we can improve. We look forward to taking your comments into account and hope you might visit the island again in the future.