San Gervasio Tours

The explorean gives a serenity feel. A place to relax and enjoy. All the staff members are super helpful and friendly.

Great view, great beach and beautiful water. Love the snorkeling right at the resort. Rooms need updating such as paint, plumbing fixtures and some furniture. They no longer had the buffet and the menu was limited and the same thing every day. The outside of the property is beautiful but they need to work on the rooms and the air conditioning system. The Staff work very hard to accommodate you. We ran. Into some issues but Julio was a big help in resolving our issues and our food waiter Carlos goes above and beyond to provide the best service! Beach service was slow but it was easy to walk to the bar to get what you wanted. We even tipped the guys taking the seagrass on the beach because they did a fabulous job and work hard. Price, location and the beach is well worth every penny. We had been before and we are returning. We always tip for everything and we brought extra treats for housekeeping as they do their best.

This is our ninth time to stay here, but the first in ten years. The nighttime restaurant food quality is significantly diminished, while the daytime offerings were about the same. The nightly entertainment outdoors was extremely loud from 8 p.m. to 10:00 p.m. Not conductive to a quiet place to watch the sunset or go to bed early. The staff is EXCELLENT and very attentive.