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Casa Cien

Photo gallery for Casa Cien

Exterior
Terrace/patio
Deluxe Room, 1 King Bed | Terrace/patio
62-inch LED TV with cable channels, TV, Netflix
Room, 1 King Bed | Premium bedding, down comforters, Select Comfort beds, minibar

Overview of Casa Cien

Casa Cien

3.5 star property

9.8/10 Exceptional

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Spa
  • Restaurant
Map
Recreo 100, Colonia Centro, San Miguel de Allende, GTO, 37700

Explore the area

  • Popular LocationParish Church of San Miguel Arcangel8 min walk
  • Popular LocationEl Jardin9 min walk
  • Popular LocationSan Miguel de Allende Public Library11 min walk

Room options

About this area

San Miguel de Allende

Casa Cien is located in Zona Centro, a neighborhood in San Miguel de Allende, and is in a national park and near the boardwalk. El Jardin and Parish Church of San Miguel Arcangel are notable landmarks, and the area's natural beauty can be seen at Juarez Park and El Charco del Ingenio. Don't miss out on a visit to Xote Aquatic Park. Take time off to check out the hot springs in the area, or get some fresh air with adventures like hiking/biking trails, rock climbing, and ecotours nearby.

What's nearby

  • Juarez Park - 3 min walk
  • El Mirador Viewpoint - 8 min walk
  • Parish Church of San Miguel Arcangel - 8 min walk
  • El Jardin - 9 min walk
  • San Miguel de Allende Public Library - 11 min walk

Getting around

  • Queretaro Intl. Airport (QRO) - 72 min drive

Restaurants

  • El Manantial - 4 min walk
  • Firenze Restaurant - 5 min walk
  • Chamonix - 6 min walk
  • The Restaurant - 6 min walk
  • El Correo - 6 min walk

About this property

Casa Cien

3.5-star hotel located in Zona Centro
Located close to Juarez Park and Parish Church of San Miguel Arcangel, Casa Cien provides free cooked-to-order breakfast, a roundtrip airport shuttle, and a swim-up bar. For some rest and relaxation, visit the 3 outdoor hot springs or hot tub, and indulge in a deep-tissue massage, a body treatment, or reflexology. Free in-room WiFi is available to all guests, along with a poolside bar and a free daily manager's reception.
You'll also enjoy perks such as:
  • Swimming pool with sun loungers, pool umbrellas, and a swim-up bar
  • Valet parking (surcharge), an outdoor pool, and express check-out
  • Luggage storage, wedding services, and concierge services
  • A porter/bellhop, a water dispenser, and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Casa Cien offer comforts such as premium bedding and heated floors, in addition to perks like first-run movies and pillow menus.
Other amenities include:
  • Heating and ceiling fans
  • Hypo-allergenic bedding, Select Comfort beds, and down comforters
  • Bathrooms with showers and free toiletries
  • 62-inch LED TVs with Netflix, premium channels, and first-run movies
  • Heated floors, daily housekeeping, and desks

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Valet parking on site (USD 21 per night; includes in/out privileges)
  • Onsite parking includes off-street options
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Free cooked-to-order breakfast available daily
  • 1 restaurant and 1 coffee shop/cafe
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • Free daily reception
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Outdoor pool
  • Spa services
  • Spa tub

Conveniences

  • Front-desk safe
  • Library
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 3 outdoor hot springs
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Low-height door lock
  • Roll-in shower (select rooms)
  • Well-lit path to entrance
  • Wheelchair-width doorways

More

  • Designated smoking areas
  • Fireplace in lobby
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Down comforter
  • Heating
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)
  • Select Comfort bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 62-inch LED TV
  • Cable channels
  • First-run movies
  • Netflix
  • Pay movies
  • Premium channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free local calls
  • Guidebooks/recommendations
  • Heated floors
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children 12 and younger are not allowed at this property; All guests older than 12 are welcome
Rollaway/extra beds are available for USD 100.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 110 per vehicle (one-way)
  • Valet parking fee: USD 21 per night (in/out privileges)
  • Rollaway bed fee: USD 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property does not have elevators
Pool access available from 8 AM to 10 PM
Hot springs access available from 11:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 12 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

CASA CIEN Adults Hotel San Miguel de Allende
CASA CIEN Adults Hotel
CASA CIEN Adults San Miguel de Allende
CASA CIEN Adults
CASA CIEN Adults Only
Casa Cien Hotel
Casa Cien San Miguel de Allende
Casa Cien Hotel San Miguel de Allende

Frequently asked questions

Does Casa Cien have a pool?

Yes, this property has an outdoor pool. Pool access is from 8 AM–10 PM.

How much does it cost to stay at Casa Cien?

As of Feb 3, 2023, prices found for a 1-night stay for 2 adults at Casa Cien on Feb 15, 2023 start from $309.3, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Casa Cien pet-friendly?

No, pets are not allowed at this property.

How much is parking at Casa Cien?

Valet parking is available for USD 21 per night.

What time is check-in at Casa Cien?

Check-in is from 3 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Casa Cien?

Check-out is at 11 AM.

Does Casa Cien provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 110 per vehicle applies.

Where is Casa Cien located?

Located in Zona Centro, this hotel is within a 10-minute walk of Juarez Park, Parish Church of San Miguel Arcangel, and El Jardin. San Miguel de Allende Public Library and Fabrica La Aurora are also within 1 mi (2 km).

Reviews

9.8

Exceptional

Rating 10 - Excellent. 16 out of 17 reviews" "
" "10 - Excellent 94%
Rating 8 - Good. 1 out of 17 reviews" "
" "8 - Good 6%
Rating 6 - Okay. 0 out of 17 reviews" "
" "6 - Okay 0%
Rating 4 - Poor. 0 out of 17 reviews" "
" "4 - Poor 0%
Rating 2 - Terrible. 0 out of 17 reviews" "
" "2 - Terrible 0%

10.0/10

Cleanliness

10.0/10

Staff & service

10.0/10

Amenities

10.0/10

Property conditions & facilities

10.0/10

Eco-friendliness

Reviews

10/10 Excellent

David

Stayed 2 nights in Mar 2022

10/10 Excellent

edith

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Dec 2021

10/10 Excellent

Montserrat

Stayed 2 nights in Jul 2021

10/10 Excellent

Katherine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Casa Cien was incredible!
Casa Cien was lovely. The service from Samantha was top notch! Breakfast in the garden and drinks by the pool were unmatched! Highly recommend this hotel!
Stayed 5 nights in Nov 2020

10/10 Excellent

Lois

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing boutique hotel with yummy food and helpful staff. Gardens are so beautiful too!
Stayed 3 nights in Feb 2020

10/10 Excellent

Vandi, Denver

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property at Casa Cien is dreamy! A lovely garden and pool in a quiet setting and a great location. The staff was unbelievable! They helped us with so many things: organizing Mariachis for my husband's birthday, ordering beautiful flowers just to my specifications, booking dinners, massages, etc. The breakfast on the patio was delicious and a lovely way to start the day. Nellie, Samantha and Aldo were there to take care of us all of the way, as were the rest of the crew- thank you!
Stayed 5 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful gardens, relaxing environment and incredible staff that really care. The breakfast was delicious! We enjoyed our time staying here very much. The only thing I would change would be some sound proofing. We could hear the phones in the office and people outside our room. We were equally concerned with how people could hear us! It's an old home, so I can see how it would be a difficult task to obtain given the configuration of the rooms. Also, while it was lovely having a balcony, it was far from private with the other guest sitting not two feet away from us on the covered porch. It's just a very small, intimate place and privacy seems to be a little difficult to find at times. The staff however makes great strides to respect your privacy and do everything they can to make you feel comfortable.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, intimate hotel with very friendly and welcoming staff. Walking distance to the main square and attractions of San Miguel. Parking available on premises at additional cost (approx CAD 25/day) with limited street parking nearby.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service! Felt very pampered and spoiled!
Stayed 1 night in Apr 2019

10/10 Excellent

deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Casa Cien
This is a jewel to be seen. Lovely rooms...fabulous beds and linens Wonderful staff and superb gardens.
Stayed 4 nights in Mar 2019