Live Aqua San Miguel de Allende Urban Resort

Photo gallery for Live Aqua San Miguel de Allende Urban Resort

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2 outdoor pools, free cabanas, pool umbrellas
2 outdoor pools, free cabanas, pool umbrellas
2 outdoor pools, free cabanas, pool umbrellas
Terrace/Patio

Overview of Live Aqua San Miguel de Allende Urban Resort

VIP Access

Live Aqua San Miguel de Allende Urban Resort

5 out of 5

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
Calzada de la Presa No. 85, Zona Centro, San Miguel de Allende, GTO, 37700

Explore the area

  • Popular LocationSan Miguel de Allende Public Library9 min walk
  • Popular LocationEl Jardin11 min walk
  • Popular LocationParish Church of San Miguel Arcangel12 min walk

Choose dates to view prices

About this area

San Miguel de Allende

Located in San Miguel de Allende, Live Aqua San Miguel de Allende Urban Resort is in the city center. Parish Church of San Miguel Arcangel and El Jardin are notable landmarks, and some of the area's activities can be experienced at Ventanas de San Miguel and Malanquin Golf Club. Traveling with kids? Consider Xote Aquatic Park, or check out an event or a game at Plaza de Toros San Miguel de Allende. Spend some time exploring the area's activities, including winery tours.

What's nearby

  • The Other Face of Mexico - 6 min walk
  • San Miguel de Allende Public Library - 9 min walk
  • El Jardin - 11 min walk
  • Parish Church of San Miguel Arcangel - 12 min walk
  • Fabrica La Aurora - 12 min walk

Getting around

  • Queretaro Intl. Airport (QRO) - 76 min drive

Restaurants

  • Spice Market by Pure Grey — 1 min walk
  • Mario Canario — 1 min walk
  • Cafe MuRo — 6 min walk
  • Baja Fish Taquito — 7 min walk
  • Buen Dia — 7 min walk

About this property

Live Aqua San Miguel de Allende Urban Resort

Family-friendly San Miguel de Allende hotel in Colonia Azteca, near San Miguel de Allende Public Library
Along with 2 restaurants, this smoke-free hotel has 2 outdoor pools and an outdoor pool. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a poolside bar are onsite. All 153 rooms boast deep soaking tubs and offer free WiFi and pillowtop beds. IPod docks and 24-hour room service are standard, as are LED TVs with satellite channels.
Live Aqua San Miguel de Allende Urban Resort offers 153 air-conditioned accommodations with iPod docking stations and MP3 docking stations. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 65-inch LED televisions come with premium satellite channels. Coffee/tea makers and minibars are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with an outdoor pool. In addition to a children's pool, other recreational amenities include a spa tub and a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services. There are 9 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (MXN 200 per day)
  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 7:30 AM - 10:30 PM
  • Airport shuttle at scheduled times, on request

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–noon: MXN 450-680 per person
  • 2 restaurants
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • 2 outdoor pools
  • Children's pool
  • Designer stores
  • Private picnics
  • Shopping
  • Spa services
  • Spa tub

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • In-room child care (surcharge)

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Conference center (10441 square feet of space)

Outdoors

  • Firepit
  • Free pool cabanas
  • Outdoor furniture
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Communal living room
  • Fireplace in lobby
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Egyptian cotton sheets
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 65-inch LED TV
  • iPod dock
  • MP3 dock
  • Premium channels
  • Satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 2000 per pet, per stay
Dogs welcome
1 per room (up to 44 lbs)
Pets cannot be left unattended
Food and water bowls are available
Service animals are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Service fee: 10 percent
  • Resort fee: 10 percent of room rate

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between MXN 450 and MXN 680 per person (approximately)
  • Airport shuttle fee: MXN 4700 per vehicle (roundtrip)
  • Valet parking fee: MXN 200 per day
  • Pet fee: MXN 2000 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, debit cards, and cash

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Live Aqua San Miguel Allende Urban Resort San Miguel de Allende
Live Aqua San Miguel Allende Urban Resort
Live Aqua San Miguel Allende Urban San Miguel de Allende
Live Aqua San Miguel Allende Urban Resort San Miguel de Allende
Live Aqua Miguel Allende Urban
Live Aqua San Miguel de Allende Urban Resort Hotel
Hotel Live Aqua San Miguel de Allende Urban Resort
Live Aqua San Miguel Allende Urban Resort
Live Aqua San Miguel Allende Urban San Miguel de Allende
Live Aqua San Miguel Allende Urban
Live Aqua Miguel Allende Urban

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 248 out of 335 reviews
5 - Excellent 74%
Rating 4 - Good. 51 out of 335 reviews
4 - Good 15%
Rating 3 - Okay. 22 out of 335 reviews
3 - Okay 7%
Rating 2 - Poor. 9 out of 335 reviews
2 - Poor 3%
Rating 1 - Terrible. 5 out of 335 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.6/5

Staff & service

4.6/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a must to stay in SMA if you are into a luxurious visit around town. The view from the pool is so cool, the restaurant cozy and the architecture is instagramable. You will need to walk a bit to get you around downtown,though.
Stayed 1 night in Jul 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, a bit pricey for the accommodations. But it was a nice stay.
Stayed 1 night in Jul 2021

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pictures don't do Live Aqua SMdA justice. It was an awesome property.
Stayed 4 nights in Jul 2021

4/5 Good

Traveled with family
Disliked: Staff & service
I am waiting for you Expedia and then to resolve issues about my booking and refund the one night we cancel ahead of time.
Stayed 4 nights in Jul 2021

2/5 Poor

Stayed 4 nights in Jul 2021