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Live Aqua San Miguel de Allende Urban Resort

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2 outdoor pools, free cabanas, pool umbrellas
2 outdoor pools, free cabanas, pool umbrellas
2 outdoor pools, free cabanas, pool umbrellas
2 outdoor pools, free cabanas, pool umbrellas
Suite (Aqua) | Terrace/patio

Overview of Live Aqua San Miguel de Allende Urban Resort

VIP Access

Live Aqua San Miguel de Allende Urban Resort

5.0 star property

4.5/5 Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Spa
  • Restaurant
Map
Calzada de la Presa No. 85, Zona Centro, San Miguel de Allende, GTO, 37700

Explore the area

  • Popular LocationSan Miguel de Allende Public Library9 min walk
  • Popular LocationEl Jardin11 min walk
  • Popular LocationParish Church of San Miguel Arcangel12 min walk

Room options

About this area

San Miguel de Allende

Located in San Miguel de Allende, Live Aqua San Miguel de Allende Urban Resort is in the city center. Parish Church of San Miguel Arcangel and El Jardin are notable landmarks, and some of the area's activities can be experienced at Ventanas de San Miguel and Malanquin Golf Club. Traveling with kids? Consider Xote Aquatic Park, or check out an event or a game at Plaza de Toros San Miguel de Allende. Spend some time exploring the area's activities, including winery tours.

What's nearby

  • The Other Face of Mexico - 6 min walk
  • Fabrica La Aurora - 7 min walk
  • San Miguel de Allende Public Library - 9 min walk
  • El Jardin - 11 min walk
  • Parish Church of San Miguel Arcangel - 12 min walk

Getting around

  • Queretaro Intl. Airport (QRO) - 76 min drive

Restaurants

  • Ole Ole - 4 min walk
  • Cafe MuRo - 6 min walk
  • Media Naranja - 7 min walk
  • Baja Fish Taquito - 7 min walk
  • Buen Dia - 7 min walk

About this property

Live Aqua San Miguel de Allende Urban Resort

5-star luxury hotel revitalized in 2022 and located in Colonia Azteca
You can look forward to a roundtrip airport shuttle, a poolside bar, and a terrace at Live Aqua San Miguel de Allende Urban Resort. Treat yourself to a facial, aromatherapy, or a massage at Feel Urban Spa, the onsite spa. Be sure to enjoy a meal at any of the 3 onsite restaurants, which feature Asian cuisine and al fresco dining. Yoga classes are offered at the 24-hour gym; the property also has designer stores on site, a firepit, and a garden. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and 2 bars.
You'll also find perks like:
  • 2 outdoor pools and a children's pool, with free cabanas, sun loungers, and pool umbrellas
  • Buffet breakfast (surcharge), valet parking (surcharge), and concierge services
  • Outdoor furniture, a banquet hall, and a reception hall
  • A ballroom, massage treatment rooms, and a gift shop
  • Guest reviews say great things about the pool
Room features
All 151 rooms offer comforts such as 24-hour room service and premium bedding, as well as perks like laptop-compatible safes and laptop-friendly workspaces.
More conveniences in all rooms include:
  • Childcare services and free infant beds
  • Recycling and LED light bulbs
  • Bathrooms with rainfall showers and designer toiletries
  • 58-inch Smart TVs with premium channels
  • Coffee/tea makers, heating, and daily housekeeping

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
Property requires that all guests aged 3 and up receive on-site PCR COVID-19 testing (MXN 2000 per person, per stay); reservations required for on-site testing
On-site PCR testing is available for a fee, and antigen/rapid COVID-19 testing is also available for a fee
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (MXN 200 per day)
  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 7:30 AM - 10:30 PM
  • Airport shuttle at scheduled times, on request

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–noon: MXN 580-780 for adults and MXN 290-390 for children
  • 3 restaurants
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Spice Market by Pure Grey
  • Mario Canario
  • Zibu Allende
  • Casa Dragones Cigar Bar
  • YinTony by Tanqueray

Things to do

  • 24-hour fitness center
  • 2 outdoor pools
  • Children's pool
  • Designer stores
  • Full-service spa
  • Private picnics
  • Shopping
  • Spa tub
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Conference center (10441 square feet of space)

Outdoors

  • Firepit
  • Free pool cabanas
  • Garden
  • Outdoor furniture
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Communal living room
  • Fireplace in lobby
  • Renovated entire property - April 2022
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Heating
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 58-inch Smart TV
  • Premium channels
  • Satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 2000 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 per room (up to 44 lbs)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Service fee: 10 percent
  • COVID-19 testing fee (PCR screening): MXN 2000 per person, per stay.
  • COVID-19 testing fee (antigen/rapid screening): MXN 1000 per person, per stay.

We have included all charges provided to us by the property.

Optional extras

  • Breakfast fee: between MXN 580 and MXN 780 for adults, MXN 290 and MXN 390 for children (approximately)
  • Airport shuttle fee: MXN 3800 per vehicle (roundtrip, maximum occupancy 3)
  • Valet parking fee: MXN 200 per day
  • Pet fee: MXN 2000 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property uses a grey water recycling system
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Live Aqua San Miguel Allende Urban Resort San Miguel de Allende
Live Aqua San Miguel Allende Urban Resort
Live Aqua San Miguel Allende Urban San Miguel de Allende
Live Aqua San Miguel Allende Urban Resort San Miguel de Allende
Live Aqua Miguel Allende Urban
Live Aqua San Miguel de Allende Urban Resort Hotel
Hotel Live Aqua San Miguel de Allende Urban Resort
Live Aqua San Miguel Allende Urban Resort
Live Aqua San Miguel Allende Urban San Miguel de Allende
Live Aqua San Miguel Allende Urban
Live Aqua Miguel Allende Urban

Frequently asked questions

Does Live Aqua San Miguel de Allende Urban Resort have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at Live Aqua San Miguel de Allende Urban Resort?

As of Nov 29, 2022, prices found for a 1-night stay for 2 adults at Live Aqua San Miguel de Allende Urban Resort on Nov 30, 2022 start from $349.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Live Aqua San Miguel de Allende Urban Resort pet-friendly?

Yes, Live Aqua San Miguel de Allende Urban Resort allows dogs (limit 1 per room) with a maximum weight of up to 44 lbs per pet. There's a fee of MXN 2000 per pet, per stay. Service animals are exempt from fees.

How much is parking at Live Aqua San Miguel de Allende Urban Resort?

Valet parking is available for MXN 200 per day.

What time is check-in at Live Aqua San Miguel de Allende Urban Resort?

Check-in is from 3:00 PM - anytime.

What time is check-out at Live Aqua San Miguel de Allende Urban Resort?

Check-out is at 11:00 AM.

Does Live Aqua San Miguel de Allende Urban Resort provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 7:30 AM–10:30 PM on request. A fee of MXN 3800 per vehicle applies.

Where is Live Aqua San Miguel de Allende Urban Resort located?

This family-friendly San Miguel de Allende hotel is located in the historical district, within a 10-minute walk of Fabrica La Aurora and San Miguel de Allende Public Library. El Jardin and Parish Church of San Miguel Arcangel are also within 15 minutes.

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 348 out of 477 reviews" "
" "5 - Excellent 73%
Rating 4 - Good. 64 out of 477 reviews" "
" "4 - Good 13%
Rating 3 - Okay. 31 out of 477 reviews" "
" "3 - Okay 6%
Rating 2 - Poor. 16 out of 477 reviews" "
" "2 - Poor 3%
Rating 1 - Terrible. 18 out of 477 reviews" "
" "1 - Terrible 4%

4.7/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.7/5

Property conditions & facilities

4.5/5

Eco-friendliness

5/5 Excellent

karen
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about the Live Aqua! The staff, property, restaurants and overall were amazing and we will be back!

5/5 Excellent

Leo
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t receive VIP access . Superior hotel. Accommodating and friendly staff. I have traveled around the world and rarely do I see such great service from a staff.
Stayed 3 nights in Oct 2022

5/5 Excellent

Daniel
Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Great place
Stayed 3 nights in Oct 2022

3/5 Okay

robin
Stayed 1 night in Aug 2022

4/5 Good

SCOTT
Stayed 1 night in Jul 2022

5/5 Excellent

Ranell
Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was wonderful my only complaint is that your TV’s should be smart TV’s so you can access steaming services.
Stayed 2 nights in Jul 2022

5/5 Excellent

MARILINDA
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel make you feel extra special and comfortable. You feel the welcome the moment you step out of the car.. every single stop around the hotel is spotless clean not to mention our room, WoW breath taking. Our room was kept clean all the time. As soon as we stepped out of the room, every single time we would come back into the room, it was clean and picked up again. They really make sure the time you spend there you are well relaxed and comfortable. Definitely my favorite number 1 choice hotel from now on.
Stayed 4 nights in Jun 2022