Casa de Sierra Nevada, A Belmond Hotel, San Miguel de Allende

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Outdoor pool, open 7 AM to 8 PM, pool umbrellas
Outdoor pool, open 7 AM to 8 PM, pool umbrellas
Outdoor pool, open 7 AM to 8 PM, pool umbrellas
Frette Italian sheets, premium bedding, minibar, in-room safe

Overview of Casa de Sierra Nevada, A Belmond Hotel, San Miguel de Allende

Casa de Sierra Nevada, A Belmond Hotel, San Miguel de Allende

5 out of 5

4.6/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays
  • Hand sanitizer provided
Hospicio No 35 Col Centro, San Miguel de Allende, GTO, 37700

Explore the area

  • Popular LocationParish Church of San Miguel Arcangel4 min walk
  • Popular LocationEl Jardin4 min walk
  • Popular LocationSan Miguel de Allende Public Library7 min walk

Choose dates to view prices

About this area

San Miguel de Allende

Located in San Miguel de Allende, Casa de Sierra Nevada, A Belmond Hotel, San Miguel de Allende is in the city center and next to a golf course. San Miguel de Allende Historical Museum and El Nigromante Ignacio Ramirez Cultural Center are cultural highlights, and some of the area's landmarks include Plaza de Toros San Miguel de Allende and Casa del Mayorazgo de la Canal. Take time off to check out the winery tours in the area, or get some fresh air with adventures like mountain climbing, hiking/biking trails, and horse riding nearby. Guests appreciate the hotel's central location.

What's nearby

  • Santa Cruz del Chorro Chapel - 3 min walk
  • Parish Church of San Miguel Arcangel - 4 min walk
  • San Miguel de Allende Historical Museum - 4 min walk
  • El Jardin - 4 min walk
  • San Miguel de Allende Public Library - 7 min walk

Getting around

  • Queretaro Intl. Airport (QRO) - 71 min drive

Restaurants

  • Andanza — 1 min walk
  • Restaurant del Parque — 1 min walk
  • La Grotta — 2 min walk
  • El Correo — 2 min walk
  • El Pegaso — 2 min walk

About this property

Casa de Sierra Nevada, A Belmond Hotel, San Miguel de Allende

Family-friendly San Miguel de Allende hotel in Zona Centro with 2 restaurants
Along with 2 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. WiFi in public areas is free. Other amenities include a fitness center, a bar/lounge, and valet parking. All 37 rooms feature thoughtful touches like bathrobes and slippers, plus free WiFi and flat-screen TVs with cable channels. Other amenities available to guests include iPod docks, DVD players, and minibars. Change of towels is available on request.
Casa de Sierra Nevada, A Belmond Hotel, San Miguel de Allende offers 37 accommodations, which are accessible via exterior corridors and feature iPod docking stations and DVD players. Beds feature Frette Italian sheets and premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include minibars and hair dryers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 16 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision. Guests under 16 years old are not allowed in the health club, fitness facility, or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Laja Spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ) guests.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows standard cleaning and disinfection practices of Belmond Protects (Belmond)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (WHO), Safe Travels (WTTC - Global), and COVID-19 Guidelines (CDC)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Covered self parking on site (USD 21 per night)
  • Secured covered valet parking on site (USD 21 per night)
  • Limited onsite parking
  • Onsite parking includes off-street options
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 7 AM–11 AM: USD 13 for adults and USD 10 for children
  • 2 restaurants
  • 1 bar
  • Room service available

Things to do

  • 18 holes of golf
  • Bicycle rentals
  • Bicycle tour information
  • Bike parking
  • Fitness center
  • Full-service spa
  • Outdoor pool

Conveniences

  • Banquet hall
  • Free newspapers in lobby
  • No elevators
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Golf caddy
  • Golf clubhouse
  • Golf pro shop
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Conference space (5436 square feet)
  • Meeting rooms - 3

Outdoors

  • Garden
  • Outdoor furniture
  • Pool umbrellas
  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily

More

  • Couples dining
  • Fireplace in lobby
  • Renovated entire property - January 2018
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Frette Italian sheets
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Cable channels
  • DVD player
  • iPod dock
  • Premium channels

Food and drink

  • Champagne service
  • Minibar

More

  • Access via exterior corridors
  • Connecting rooms available
  • Electrical adapters/chargers
  • Free local calls
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: 50 percent of room rate

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property offers health screenings for COVID-19 for a surcharge. Guests should contact the concierge upon arrival to schedule departure health screenings.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 24 per pet, per night
Dogs and cats welcome
1 per room
Food and water bowls are available
Service animals are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! One child 12 years old or younger stays free when using existing bedding
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

    Deposit is payable by wire transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: USD 13 for adults and USD 10 for children (approximately)
  • Airport shuttle fee: USD 125 per person (one-way)
  • Covered self parking fee: USD 21 per night
  • Covered valet parking fee: USD 21 per night
  • Pet fee: USD 24 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: 50 percent of room rate (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, sofa beds, and onsite parking
This property accepts Visa, Mastercard, American Express, debit cards, and cash
Parties and events are allowed on site
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Pool access available from 7 AM to 8 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
A car is recommended for transportation to and from this property
Children under 16 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision
Guests under 16 years old are not allowed in the health club, fitness facility, or spa tub
Children under 16 years old are not allowed in the spa without adult supervision
Guests under 16 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Belmond Casa Sierra Nevada
Belmond Casa Sierra Nevada Hotel
Belmond Casa Sierra Nevada Hotel San Miguel De Allende
Belmond Casa Sierra Nevada San Miguel De Allende
Casa Nevada
Casa Sierra
Casa Sierra Nevada
Belmond Casa de Sierra Nevada

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 236 out of 311 reviews
5 - Excellent 76%
Rating 4 - Good. 47 out of 311 reviews
4 - Good 15%
Rating 3 - Okay. 14 out of 311 reviews
3 - Okay 5%
Rating 2 - Poor. 9 out of 311 reviews
2 - Poor 3%
Rating 1 - Terrible. 5 out of 311 reviews
1 - Terrible 2%

4.8/5

Cleanliness

4.8/5

Staff & service

4.7/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and very well maintaned property
Stayed 3 nights in Sep 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, fantastic location and we loved our room (Deluxe 1bdrm Suite). We will be staying here again.
Stayed 2 nights in Sep 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property and Very attentive staff. Central in SMA
Stayed 3 nights in Sep 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and room were beautiful and relaxing. The staff was very friendly and professional. We loved everything about the hotel.
Stayed 4 nights in Sep 2021

5/5 Excellent

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel! I was organizing my friends wedding there and have been in touch with the sales staff all year round. They were so helpful and attentive with all of our requests. While in property the manager Enrique ensured we had a perfect stay and Gabriela came to introduce herself and ask if we needed anything. The whole staff of the hotel was very friendly. We will definitely be back!
Stayed 3 nights in Sep 2021