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Overview of The Pavilion Hotel

Photo gallery

Featured Image
In-room safe, desk, soundproofing, iron/ironing board
In-room safe, desk, soundproofing, iron/ironing board
In-room safe, desk, soundproofing, iron/ironing board
In-room safe, desk, soundproofing, iron/ironing board

The Pavilion Hotel

3 out of 5

3.6/5 Good

Guests rated this property 3.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Free airport shuttle
  • Air conditioning
  • Spa
  • Restaurant
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationSandakan Memorial Park11 min walk
    AirportSandakan (SDK)3 min drive
    Popular LocationSandakan Rainforest Park11 min drive
    Popular LocationPuu Jih Shih Temple17 min drive

Choose dates to view prices

Family Room

  • 269 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

Superior Room

  • 205 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Standard Double Room, No Windows

  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

Deluxe Room

  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

About this area

Sandakan

The Pavilion Hotel is located on the boardwalk and in an area with good airport proximity. Sandakan Memorial Park and Agnes Keith House are local landmarks, and the area's natural beauty can be seen at Sandakan Rainforest Park and Rainforest Discovery Centre. Don't miss out on a visit to Sepilok Orang Utan Sanctuary.
Popular Location

What's nearby

  • Sandakan Memorial Park - 11 min walk
  • Sandakan Rainforest Park - 11 min drive
  • Agnes Keith House - 16 min drive
  • Puu Jih Shih Temple - 17 min drive
  • Saint Michael's and All Angels Church - 20 min drive

Getting around

  • Sandakan (SDK) - 3 min drive

Restaurants

  • D'sandakan Seafood Paradise — 18 min walk
  • Urban Cafe — 4 min drive
  • Crowd 99 Cafe — 4 min drive
  • 7 Heaven Dessert Parlour — 5 min drive
  • Rock Paper Scissors — 5 min drive

About this property

The Pavilion Hotel

Boardwalk hotel with free airport shuttle and free area shuttle
A restaurant, a conference center, and spa services are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a business center, dry cleaning, and laundry facilities. All 90 soundproofed rooms provide free WiFi, free wired Internet, and room service. For a bit of entertainment, LCD TVs come with satellite channels, and guests will also find electric kettles and free bottled water.
The Pavilion Hotel offers 90 air-conditioned accommodations with safes and complimentary bottled water. LCD televisions come with satellite channels.

Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages. A variety of treatment therapies are provided, including reflexology.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available
  • Free 24-hour roundtrip airport shuttle
  • Free area shuttle up to 5 km

Food and drink

  • 1 restaurant
  • Room service available

Things to do

  • Spa services

Family friendly

  • Dry cleaning service
  • Free area shuttle
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • Malay

Business services

  • Business center
  • Meeting rooms
  • Conference center

Spa

  • Massages
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Desk
  • Iron/ironing board (on request)
  • Safe
  • Soundproofing

Similar properties

Policies

Check-in

Check-in from 2 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from March 1 2021 to June 1 2021 (dates subject to change):
  • Dining venue(s)
  • Shuttle services

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Pavilion Hotel Sandakan
Pavilion Sandakan
The Pavilion Hotel Hotel
The Pavilion Hotel Sandakan
The Pavilion Hotel Hotel Sandakan

Frequently asked questions

Can I cancel my reservation for free at The Pavilion Hotel and receive a full refund?
Yes, The Pavilion Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to The Pavilion Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at The Pavilion Hotel?
As of Apr 20, 2021, prices found for a 1-night stay for 2 adults at The Pavilion Hotel on Apr 21, 2021 start from $31, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is The Pavilion Hotel pet-friendly?
No, pets are not allowed at this property.
What time is check-in at The Pavilion Hotel?
Check-in is from 2 PM - midnight.
What time is check-out at The Pavilion Hotel?
Check-out is at noon.
Does The Pavilion Hotel provide a shuttle to the airport?
Yes, there's a free airport shuttle.
Where is The Pavilion Hotel located?
Situated on the boardwalk, this hotel is 0.6 mi (1 km) from Sandakan Memorial Park and within 6 mi (10 km) of Sandakan Rainforest Park and Puu Jih Shih Temple. Sepilok Orang Utan Sanctuary and Agnes Keith House are also within 9 mi (15 km).

Overall score and ratings

3.6

Good

Rating 5 - Excellent. 14 out of 61 reviews
5 - Excellent 23%
Rating 4 - Good. 21 out of 61 reviews
4 - Good 34%
Rating 3 - Okay. 16 out of 61 reviews
3 - Okay 26%
Rating 2 - Poor. 9 out of 61 reviews
2 - Poor 15%
Rating 1 - Terrible. 1 out of 61 reviews
1 - Terrible 2%

3.7/5

Cleanliness

3.8/5

Staff & service

3.9/5

Amenities

3.5/5

Property conditions & facilities

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shuttle free to airport
During PKPP, breakfast was not provided but it was changed to lunch or dinner. The meals provided delicious. The hotel also free shuttle to airport.
Stayed 1 night in Jul 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staf
Stayed 1 night in Dec 2019

4/5 Good

Stayed 1 night in Dec 2019

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

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