1) the people at Alta Chalet's (Lauralee, Josh, and Michael) are spectacular. They were quick to respond before and during trip, knew all the answers to our questions, and were SUPER resource for information. They shared every way to get passes and discussed the options that were best for our group - even the options that didn't include them!
2) Our place was as advertised and in a great location.
I'll be using Alta Chalets for all trips in the future. They were honest, reliable, and responsive!