Kuramure

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View from room
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In-room safe, individually decorated, individually furnished, desk
View from room

Overview of Kuramure

Kuramure

4.5 star property

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Restaurant
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Map
2-685, Asarigawa Onsen, Hokkaido, Otaru, Hokkaido, 047-0154

Explore the area

  • Popular LocationAsarigawa Hot Spring2 min walk
  • Popular LocationMount Tengu7 min drive
  • Popular LocationKita-no-homare Brewery Shusen-kan Museum7 min drive
  • AirportSapporo (OKD-Okadama)31 min drive

Choose dates to view prices

About this area

Otaru

Located in Otaru, Kuramure is in the historical district and on a river. Temiya Cave and Otaru Kihinkan are local landmarks, and the area's natural beauty can be seen at Niseko-Shakotan-Otarukaigan Quasi-National Park and Shikotsu-Toya National Park. Otaru Music Box Museum and Otaru Aquarium are also worth visiting. Spend some time exploring the area's activities, including skiing.

What's nearby

  • Asarigawa Hot Spring - 2 min walk
  • Mount Tengu - 7 min drive
  • Kita-no-homare Brewery Shusen-kan Museum - 7 min drive
  • Otaru Music Box Museum - 7 min drive
  • Shin Nihonkai Ferry - 8 min drive

Getting around

  • Inaho Station - 18 min drive
  • New Chitose Intl. Airport (CTS) - 62 min drive

Restaurants

  • Sukiya - 4 min drive
  • Asari - 4 min drive
  • Mos Burger - 7 min drive
  • CoCo Ichibanya - 7 min drive
  • Okagawa Pharmacy - 7 min drive

About this property

Kuramure

Luxury ryokan with free breakfast and free area shuttle
This ryokan features a restaurant, a bar/lounge, and a coffee shop/cafe. Free breakfast (local cuisine) is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, concierge services, a library, and free newspapers are onsite.
Kuramure offers 19 air-conditioned accommodations with indoor private spa tubs and DVD players. These individually decorated and furnished accommodations have separate living rooms. Flat-screen televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers, spring water baths, toilets with an electronic bidet, and complimentary toiletries.

This Otaru ryokan provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 6:00 AM to midnight.

Languages

Chinese (Mandarin), Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free area shuttle
  • Free train station pick-up shuttle

Food and drink

  • Free local cuisine breakfast available daily 8:00 AM–9:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • CLARTE

Things to do

  • Hot springs

Family friendly

  • DVD player
  • Free area shuttle
  • Refrigerator
  • Separate living room

Conveniences

  • Free newspapers in lobby
  • Front-desk safe
  • Library
  • No elevators

Guest services

  • Concierge services
  • Daily housekeeping
  • Luggage storage

Outdoors

  • Terrace

Spa

  • Hot springs open from 3:00 PM - midnight
  • Hot springs water temperature (Fahrenheit) - 104
  • Indoor hot springs
  • Indoor/outdoor hot springs
  • Indoor mineral hot springs (onsen)
  • Outdoor hot springs
  • Outdoor mineral hot springs (onsen)
  • Public bath open from 6:00 AM - midnight
  • Separate men/women areas in public bath
  • Yukata (Japanese robe)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • No elevator (single level property)
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Heating

Bathroom

  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Spring water bathtub
  • Toilet paper

Entertainment

  • 19-inch flat-screen TV
  • DVD player

Food and drink

  • Free bottled water
  • Kaiseki meal
  • Refrigerator

More

  • Desk
  • Free newspapers
  • Fusuma (room partition)
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Private indoor spa tub
  • Safe
  • Separate living room
  • Tatami (woven mat floors)

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 7 PM
Minimum check-in age - 20

Check-out

Check-out before 11 AM

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Guests with dietary restrictions or food allergies should contact this property in advance.

Access methods

Host will greet you

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Hot springs access available from 3:00 PM to midnight
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
No pets and no service animals are allowed at this property

Property is also known as

Kuramure
Kuramure Inn
Kuramure Inn Otaru
Kuramure Otaru
Kuramure Hotel Otaru
Kuramure Otaru, Hokkaido
Kuramure Otaru
Kuramure Otaru
Kuramure Ryokan
Kuramure Ryokan Otaru

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 55 out of 86 reviews
5 - Excellent 64%
Rating 4 - Good. 21 out of 86 reviews
4 - Good 24%
Rating 3 - Okay. 5 out of 86 reviews
3 - Okay 6%
Rating 2 - Poor. 3 out of 86 reviews
2 - Poor 3%
Rating 1 - Terrible. 2 out of 86 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.6/5

Staff & service

4.0/5

Amenities

4.5/5

Property conditions & facilities

5.0/5

Eco-friendliness

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best ryokan ever in Japan, must try
Absolutely stunning place! Super tranquil, relaxing, staff are amazing and extremely nice. Onsen is absolutely amazing, and food is exquisite. My best ryokan ever in Japan!
Stayed 1 night in Dec 2021

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small hotel with a very quiet environment, nice to take a quiet holiday there. Staffs are very polite and friendly. Public Onsen is not too big actually, but nice to try 👍
Stayed 2 nights in Feb 2020

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful modern yet authentic Japanese feel ryokan! A great getaway!
Stayed 1 night in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Remarkable boutique hotel
Outstanding architectural and interior design evident in the change of store houses to a remarkably well operated boutique hotel. The environment, service and food received at Kuramure is definitely worth its room rate.
Stayed 2 nights in Apr 2019

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a good experience but we were disappointed with the keiseki dinner
Stayed 1 night in Dec 2018