Ratings based on 409 Verified Reviews

3.1 out of 5
51% of guests recommend
3.3 Room cleanliness
3.4 Service & staff
3.1 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Horrible Management

Posted May 12, 2017
This is a busy location so they don't care what you think and they don't maintain like all the Extented stay.
Comment from Hotel Management
May 14, 2017 by General Manager , Hotel Management
On behalf of our entire team, please accept our apologies for not living up to your expectations, or ours. We make every effort to be perfect, but sometimes we fall short. We hope you will consider giving us a chance in the future so we can provide you with the stay you should always expect from us. Sincerely, General Manager
2 out of 5
by A verified traveler

Posted May 11, 2017
The refrigerator smelled awful that I never used it. The oven was always on low temperature, even when I put to H degree, that it is practically useless.
Comment from Hotel Management
May 13, 2017 by General Manager, Hotel Management
Thank you for your candid evaluation. We are sorry for the cleanliness and engineering issues you encountered in your room. It is never our intention to let you down on your expectations, so I regret the inconvenience it caused. I have shared your review with the respective teams for a quick review and action. We hope to have another opportunity to better serve you on a future visit. Sincerely, General Manager
3 out of 5
Recommended
for Other
by A verified traveler from Kirkland, WA

Good place to bring two cats.

Posted Apr 29, 2017
Pros: Easy set up for internet connection. Close to grocery store and restaurants.
Cons: Replace refrigerator due to water leakage under bottom drawer. Bathroom fan too loud.
Location: Location near restaurants and grocery store.
We weren't at this property for a vacation. My son and I needed to be away a few days because our home was on the market and realtor had open house. With two cats, we needed a place that accepted pets and this property accommodated our needs for them.
Comment from Hotel Management
Apr 29, 2017 by General Manager, Hotel Management
Anne, thank you for choosing our hotel for your lodging needs. It is good to know you had an overall pleasant stay and that our pet-friendly feature was perfect for your needs. However, we are sorry for the issues you experienced and regret the inconvenience it caused. We will be sure to share your concerns with our engineering team to fix the problem immediately. We appreciate you being our guest and hope to see you, your son, and furry friends again in the future. Sincerely, General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 22, 2017
It was great near lots of places and on a bus line. And had great staff. Only wish there was more of a breakfast there.
Comment from Hotel Management
Apr 22, 2017 by General Manager, Hotel Management
Thank you for taking the time to evaluate your stay. We are glad that you liked our courteous associates and convenient location. We also appreciate your observations for our breakfast offerings and have taken a note of it. It was our pleasure serving you, and we hope to welcome you back soon. Sincerely, General Manager
4 out of 5
by A verified traveler

Great basic

Posted Apr 13, 2017 on Hotels
Comfortable, clean and quiet. All we needed for a night's stay for work.
Comment from Hotel Management
Apr 15, 2017 by Manager, Hotel Management
We appreciate your fantastic review of Extended Stay America - Seattle - Redmond. Thank you for sharing your comments about our clean, comfortable room and we are happy to know you had an overall great stay. Thanks for giving us the opportunity to serve you, and we hope to see you again soon. Sincerely, General Manager 
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Good hotel for business travel to Microsoft

Posted Apr 10, 2017
Pros: Full kitchen, comfortable bed, closet with hangers, ironing board, good shower pressure, nice table to work at, free wireless easy to connect
Cons: Convenient, full kitchen, everything inside was clean, newly remodeled and worked.
Location: convenient to Microsoft. Perfect for business travel. Wouldn't want to stay here unless I was traveling for work. Trader Joe's and CVS pharmacy close
Great hotel for business work at Microsoft or closely businesses. Across the street from main campus and on bus-line, close to food and easy to get around. Don't rely on free breakfast as it's only a small muffin and coffee but you have a full kitchen to cook in. Inside of rooms was remodeled and very clean and comfortable. I felt safe and was a very easy place to stay for business travel.
Comment from Hotel Management
Apr 11, 2017 by General Manager, Hotel Management
Thank you for choosing our hotel while you were here for business. We're delighted to read that our hotel provided all the amenities you needed and that you especially liked our location which was perfect for your trip. We appreciate your feedback and look forward to welcoming you back to Extended Stay America - Seattle – Redmond. Sincerely, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice room in quiet neighborhood

Posted Apr 3, 2017
The hotel is off the main street and is very quiet. I really liked that as all I wanted to do was sleep while I was there. It was very nice for what it was and the young lady the met me at the desk was very helpful even though I arrived at midnight.
Comment from Hotel Management
Apr 4, 2017 by General Manager, Hotel Management
Thank you for sharing your experience with other travelers. We are so happy you rested well and that you were impressed by our front desk associate. We’ll be sure to share your compliment. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America - Seattle – Redmond. Sincerely, General Manager
3 out of 5
by BRIAN

It's a motel.

Posted Apr 1, 2017 on Hotels
It's a motel. Which means some noise because of appliances (wall heater/ac, refrigerator). The only part that showed some age were the cabinets. Otherwise the bathroom looked great and the rest fine. Easy to walk to many buildings on Microsoft's campus.
Comment from Hotel Management
Apr 3, 2017 by Manager, Hotel Management
Brian, your feedback is appreciated. We are happy to know you liked our convenient location and that your overall stay was good. We appreciate your observation and have taken a note of it. It was a pleasure serving you, and we hope to have the opportunity to welcome you again soon. Sincerely, General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from Seattle

Value

Posted Mar 23, 2017
Staff was great. Room not clean. Hairs in bed sheets and shower personal items still on night stand.
5 out of 5
by Michael

Posted Mar 14, 2017 on Hotels
on the Redmond campus,
Comment from Hotel Management
Apr 20, 2017 by Manager, Hotel Management
Thank you for sharing your comments. It is good to know you had a good experience at our hotel. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.