“Upon arrival had to wait for the desk clerk until he was told by another guest that there was someone at the front desk. During check-in I was told that the room I had reserved was not available (no reason given) and that I would get a room with 2 double beds instead of the one with 1 king bed. Also, during check-in I was told that the elevator was out of service and we would have to use the stairs, when we got to our room on the 2nd floor there was dirty linens still laying in the hallway along……
“Upon arrival had to wait for the desk clerk until he was told by another guest that there was someone at the front desk. During check-in I was told that the room I had reserved was not available (no reason given) and that I would get a room with 2 double beds instead of the one with 1 king bed. Also, during check-in I was told that the elevator was out of service and we would have to use the stairs, when we got to our room on the 2nd floor there was dirty linens still laying in the hallway along……
Tracy