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Outdoor pool
Outdoor pool
View from Room
Flat-screen TV

Guest reviews

4.6/5 Wonderful
351 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Kitchen
  • Air Conditioning
  • Laundry

Map

Explore the area

Popular LocationShenzhen Central Park5 min walk
Popular LocationHuanggang Port4 min drive
Popular LocationShenzhen Convention and Exhibition Center9 min drive
AirportHong Kong (HKG-Hong Kong Intl.)50 min drive

Choose dates to view prices

  • Deluxe Studio

    Room amenities

    • 516 sq ft
    • 1 bedroom
    • 1 bathroom
    • City view
    • Sleeps 2
    • 1 Queen Bed
    More detailsDeluxe Studio
  • Executive Studio

    Room amenities

    • 1 bedroom
    • 1 bathroom
    • City view
    • Sleeps 2
    • 1 Queen Bed
    More detailsExecutive Studio
  • Deluxe One Bedroom

    Room amenities

    • 1 bedroom
    • 1 bathroom
    • City view
    • Sleeps 3
    • 1 Queen Bed
    More detailsDeluxe One Bedroom
  • Executive One Bedroom

    Room amenities

    • 1 bedroom
    • 1 bathroom
    • City view
    • Sleeps 3
    • 1 Queen Bed
    More detailsExecutive One Bedroom
  • Executive Two Bedroom

    Room amenities

    • 2 bedrooms
    • 1 bathroom
    • City view
    • Sleeps 5
    • 1 Queen Bed and 2 Large Twin Beds
    More detailsExecutive Two Bedroom
  • Executive Two Bedroom with Study

    Room amenities

    • 2 bedrooms
    • 1 bathroom
    • City view
    • Sleeps 5
    • 1 Queen Bed and 2 Large Twin Beds
    More detailsExecutive Two Bedroom with Study

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Shenzhen

Located in Futian neighborhood, Fraser Suites Shenzhen is connected to a shopping center. Huaqiangbei and Dongmen Pedestrian Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Happy Coast. Window of the World and Shenzhen Safari Park are also worth visiting.

Visit our Shenzhen travel guide
Map
Popular Location

What's nearby

  • Shenzhen Central Park - 5 min walk
  • Huanggang Border Crossing - 4 min drive
  • Huanggang Port - 4 min drive
  • Shenzhen Convention and Exhibition Center - 9 min drive
  • Coco Park - 11 min drive

Getting around

  • Shenzhen Station - 4 min drive
  • Huaqiang North Station - 5 min walk
  • Hong Kong Intl. Airport (HKG) - 50 min drive

Restaurants

  • Starbuks - 4 min walk
  • Starbucks - 5 min walk
  • Chinese 24h - 5 min walk
  • 无邪日式甜品 - 6 min walk
  • Starbucks coffee - 6 min walk

About this property

Fraser Suites Shenzhen

Luxury aparthotel connected to a shopping center in Shenzhen with free parking
A restaurant, an outdoor pool, and a fitness center are available at this smoke-free aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a sauna are onsite. Each apartment provides a flat-screen TV with satellite channels, plus a kitchen with a refrigerator, a stovetop, and a microwave. Thoughtful touches include bathrobes and slippers, and also available are free WiFi and a minibar.
Fraser Suites Shenzhen offers 211 accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Accommodations at this 5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the aparthotel include an outdoor pool, a sauna, and a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
This information is provided by our partners.

Property amenities

Pool/Spa

  • Outdoor pool
  • Sauna

Internet

  • Free WiFi

Parking and transportation

  • Free self parking

Family friendly

  • Kid's club (surcharge)

Kitchen

  • Refrigerator
  • Stovetop
  • Microwave
  • Electric kettle
  • Cookware/dishes/utensils
  • Coffee/tea maker

Dining

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: CNY 98 for adults and CNY 49 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Minibar
  • Room service available

Bedrooms

  • Premium bedding

Bathrooms

  • Shower/tub combination
  • Bathrobes
  • Hair dryer
  • Free toiletries
  • Towels provided
  • Slippers

Entertainment

  • Flat-screen TV with satellite service

Outdoor areas

  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 1 meeting room
  • Business center
  • Desk

Climate control

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Elevator
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible path to elevator
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk
  • Free newspapers (lobby)

Location highlights

  • Connected to a shopping center
  • Near a metro station
  • In the shopping district
  • In the city center

Things to do

  • Fitness center

Safety features

  • Carbon monoxide detector
  • Fire extinguisher
  • First aid kit
  • Security system
  • Smoke detector
  • Window guards

General

  • 211 rooms

Where to eat

  • Onsite dining venue – Restaurant offering local and international cuisine. Serves breakfast, lunch, and dinner daily.

Policies

Check-in

Check-in from 2:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration
Guests may be subject to health screenings for COVID-19 at the property.

Renovations and closures

The following facilities are closed until further notice:
  • Bar/Lounge(s)
  • Beach
  • Children's club
  • Dining venue(s)
  • Sauna
  • Swimming pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

American ExpressDiners ClubDiscoverJCB InternationalMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CNY 500.0 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CNY 98 for adults and CNY 49 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property advises that enhanced cleaning measures are currently in place.
  • The property is professionally cleaned, and disinfectant is used to clean the property.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property requires guests to wear swimming caps while in the pool.

We should mention

Pool access available from 7:00 AM to 10:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Fraser Suites Shenzhen Aparthotel
Fraser Suites Shenzhen
Fraser Suites Shenzhen Shenzhen
Fraser Suites Shenzhen Aparthotel
Fraser Suites Shenzhen Aparthotel Shenzhen

Frequently asked questions

Can I cancel my reservation for free at Fraser Suites Shenzhen and receive a full refund?
Yes, Fraser Suites Shenzhen offers free cancellation on select room rates, because flexibility matters! Please refer to Fraser Suites Shenzhen cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Fraser Suites Shenzhen?
As of Jul 16, 2020, prices found for a 1-night stay for 2 adults at Fraser Suites Shenzhen on Jul 25, 2020 start from $118, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does this property have a pool?
Yes, this property has an outdoor pool. Pool access is from 7:00 AM–10:00 PM.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self parking is free at this property.
What time is check-in at this property?
Check-in is from 2:00 PM–midnight. Late check-in is available during limited hours.
What time is check-out at this property?
Check-out is at noon.
Where is this property located?
Located in Futian, this luxury aparthotel is within 1 mi (2 km) of Shenzhen Central Park and Huaqiangbei. Shenzhen Convention and Exhibition Center and Coco Park are also within 3 mi (5 km). Huaqiang North Station is only a 5-minute walk and Huaqiang Road Station is 7 minutes.

Guest reviews

Overall score and ratings for Fraser Suites Shenzhen

4.6
Wonderful
5 - Excellent
250
4 - Good
82
3 - Okay
11
2 - Mediocre
7
1 - Poor
1
4.6
Cleanliness
4.5
Service and Staff
4.5
Amenities
4.7
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 9 nights in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in Futian

Really enjoyed the Fraser Suites Futian. I stayed on two separate occasions this past trip and moving forward I will continue to stay there on my Shenzhen business trips.

Stayed 3 nights in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Nov 2019

3/5

  • Liked: Property conditions & facilities, room comfort
  • Disliked: Staff & service
Rude and dirty

Found staff quite rude. I mistakenly thought the soda water at breakfast was complementary, it wasn't. One of their staff followed me to my room for payment (which was a little intimidating) and wouldn't add it to to the check out bill. Was laughed at because I didn't have wechat pay,(which is not allowed from the country I am from.) Toaster at breakfast not in working order and no water available to drink with breakfast. Toaster was also quite dirty. Main ensuite bathroom had dirty toilet paper on the toilet floor from previous guest. Would not stay here again. This is the only negative comment I have ever left about a property. Very disappointed because it was highly recommended to me by a friend.

Stayed 1 night in Nov 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Nov 2019