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Fraser Suites Shenzhen

Photo gallery for Fraser Suites Shenzhen

Front of property
Outdoor pool
Two Bedroom Executive Study | Premium bedding, in-room safe, desk, blackout drapes
Two Bedroom Executive Study | View from room
Flat-screen TV

Overview of Fraser Suites Shenzhen

Fraser Suites Shenzhen

5.0 star property

9.2/10 Wonderful

Popular amenities

  • Pool
  • Kitchen
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
Map
No.183 Zhenhua Road, Futian District, Shenzhen, Guangdong, 518031

Guests rated this location 9.3/10 - Exceptional

Explore the area

  • Popular LocationShenzhen Central Park5 min walk
  • Popular LocationShenzhen Museum2 min drive
  • Popular LocationShenzhen City Hall4 min drive
  • AirportHong Kong (HKG-Hong Kong Intl.)58 min drive

Room options

About this area

Shenzhen

Located in Futian neighborhood, Fraser Suites Shenzhen is connected to a shopping center. Huaqiangbei and Tai Po Old Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Tai Po Waterfront Park and Tai Tong Organic EcoPark. Don't miss out on a visit to Window of the World.
Visit our Shenzhen travel guideOpens in a new window
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Map

What's nearby

  • Shenzhen Central Park - 5 min walk
  • Shenzhen Museum - 2 min drive
  • Shenzhen Civic Center - 3 min drive
  • Shenzhen City Hall - 4 min drive
  • Shenzhen Convention and Exhibition Center - 9 min drive

Getting around

  • Shenzhen Station - 4 min drive
  • Huaqiang North Station - 5 min walk
  • Hong Kong International Airport (HKG) - 60 min drive

Restaurants

  • Oak coffee&tea欧克咖啡 - 5 min walk
  • 5Space第五空间 - 3 min walk
  • 星洲椰场 - 3 min walk
  • 星巴克 - 1 min walk
  • 曙光春秋 - 2 min walk

About this property

Fraser Suites Shenzhen

Luxury aparthotel connected to a shopping center in Shenzhen with free parking
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a sauna are onsite. Each apartment provides a flat-screen TV with satellite channels, plus a kitchen with a refrigerator, a stovetop, and a microwave. Thoughtful touches include bathrobes and slippers, and also available are free WiFi and room service.
Fraser Suites Shenzhen offers 211 accommodations with safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Accommodations at this 5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the aparthotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Chinese (Mandarin), English, Japanese, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
This information is provided by our partners.

Property amenities

Pool/Spa

  • Outdoor pool
  • Sauna

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • Free children's club
  • Playground

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop

Dining

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends; CNY 88 for adults and CNY 88 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Limited room service

Bedrooms

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Outdoor areas

  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business center
  • Desk
  • Meeting room

Climate control

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Free newspapers in lobby
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Safe
  • Safe at front desk
  • Turndown service

Location highlights

  • Connected to a shopping center
  • In a shopping district
  • In the city center
  • Near a metro station

Things to do

  • Free children's club on site
  • Gym on site

Safety features

  • Carbon monoxide detector
  • Fire extinguisher
  • First aid kit
  • Security system
  • Smoke detector
  • Window guards

General

  • 211 rooms
  • Reception hall
  • Soundproofing

Similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CNY 500.0 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 88 for adults and CNY 88 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property requires guests to wear swimming caps while in the pool.

We should mention

Pool access available from 7:00 AM to 10:00 PM
No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Fraser Suites Shenzhen Aparthotel
Fraser Suites Shenzhen
Fraser Suites Shenzhen Shenzhen
Fraser Suites Shenzhen Aparthotel
Fraser Suites Shenzhen Aparthotel Shenzhen

Frequently asked questions

Does Fraser Suites Shenzhen have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–10:00 PM.

How much does it cost to stay at Fraser Suites Shenzhen?

As of Apr 1, 2023, prices found for a 1-night stay for 2 adults at Fraser Suites Shenzhen on Apr 13, 2023 start from $133.95, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Fraser Suites Shenzhen pet-friendly?

No, pets are not allowed at this property.

How much is parking at Fraser Suites Shenzhen?

Self parking is free at this property.

What time is check-in at Fraser Suites Shenzhen?

Check-in is from 2:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Fraser Suites Shenzhen?

Check-out is at noon.

Where is Fraser Suites Shenzhen located?

Located in Futian, this luxury aparthotel is 0.1 mi (0.1 km) from Huaqiangbei and within 12 mi (20 km) of Window of the World and Shenzhen University. Lam Tsuen Wishing Tree and Yuen Long Theatre are also within 16 mi (25 km). Huaqiang North Station is only a 5-minute walk and Huaqiang Road Station is 7 minutes.

Can I cancel my reservation for free at Fraser Suites Shenzhen and receive a full refund?

Yes, Fraser Suites Shenzhen offers free cancellation on select room rates, because flexibility matters! Please refer to Fraser Suites Shenzhen cancellation policy on our site for more details about any exclusions or requirements.

Fraser Suites Shenzhen Reviews

Fraser Suites Shenzhen Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 255 out of 360 reviews" "
" "10 - Excellent 71%
Rating 8 - Good. 85 out of 360 reviews" "
" "8 - Good 24%
Rating 6 - Okay. 11 out of 360 reviews" "
" "6 - Okay 3%
Rating 4 - Poor. 8 out of 360 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 1 out of 360 reviews" "
" "2 - Terrible 0%

9.3/10

Cleanliness

9.1/10

Staff & service

8.9/10

Amenities

9.3/10

Property conditions & facilities

Reviews

10/10 Excellent

Ng yui tung

Liked: Cleanliness, amenities, property conditions & facilities
。
Stayed 2 nights in Feb 2023

4/10 Poor

John

Liked: Cleanliness, room comfort
Ok not what i come to expect from fraiser suite
Check in man was incompetent an did not know the hotel system, took 40 minutes at 2 in the morning. Room ok but no toothbrushes or usual hygiene packs. Room comfortable but smelt of smoke, shower was blocked and did not drain so could only shower for less than 2 minutes
Stayed 1 night in Apr 2022

8/10 Good

Hina

Stayed 1 night in Sep 2021

10/10 Excellent

Ashley

Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Dec 2019

10/10 Excellent

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in Futian
Really enjoyed the Fraser Suites Futian. I stayed on two separate occasions this past trip and moving forward I will continue to stay there on my Shenzhen business trips.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveler

Traveled with group
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Rude and dirty
Found staff quite rude. I mistakenly thought the soda water at breakfast was complementary, it wasn't. One of their staff followed me to my room for payment (which was a little intimidating) and wouldn't add it to to the check out bill. Was laughed at because I didn't have wechat pay,(which is not allowed from the country I am from.) Toaster at breakfast not in working order and no water available to drink with breakfast. Toaster was also quite dirty. Main ensuite bathroom had dirty toilet paper on the toilet floor from previous guest. Would not stay here again. This is the only negative comment I have ever left about a property. Very disappointed because it was highly recommended to me by a friend.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable place to stay
It was a pleasant stay with free upgrade. Very convenient place with shopping mall and restaurant near by.Will come back again
Stayed 2 nights in Oct 2019