8.4/10 Very Good! (1,042 reviews)
Our stay would have been uneventful if we were not charged for an unused dinner coupon. When we checked in, that gentleman told us that they also own the hotel next door which has a restaurant and said that if we want to have dinner there, we could use a $15 coupon which he gave us along with free Roam passes for the public transit buses. We ate somewhere else and did not use the coupon. However, when we checked out the next morning, the girl said we have to pay $20 for the $15 coupon as it is "part of the service". This is really weird and we never experienced this type of problem before. It is really not a good business practice to ruin one's reputation for a strange charge like this.
Reviewed on Jul 27, 2026