“I was charged again when I checked in, even though I had already paid through Expedia. The automatic check-in meant I couldn't get any help on-site and had to email you later. This made the whole process unnecessarily complicated for me. It may be convenient for your operations, but it was a terrible guest experience.”
“I was charged again when I checked in, even though I had already paid through Expedia. The automatic check-in meant I couldn't get any help on-site and had to email you later. This made the whole process unnecessarily complicated for me. It may be convenient for your operations, but it was a terrible guest experience.”
Taka