Sim Smith Bridge Tours

From the moment you walk into Bottleworks Hotel, it’s just amazing. The smell, the decor, the atmosphere — everything immediately feels upscale and welcoming. The customer service was great from beginning to end, and the staff was attentive anytime we needed something. What really surprised me was walking from the lobby into the actual hotel. It’s even nicer than you expect! The decor throughout the hotel is beautiful, everything smells amazing, and our room was extremely clean and comfortable. Guest services was also quick and responsive. Overall, we had a great experience. You can tell they pay attention to the little details, and it really makes a difference. Definitely a hotel I would stay at again and recommend to anyone looking for a nice stay in Indianapolis.

Staff was wonderful to work with. We did have a slight issue with the first room we were given, but as soon as we called the front desk about it, they switched our room. The front desk attendant even came to our room to give us the keys to the new room and went with us to that room to make sure there were no issues with it.