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Excellent hotel: receptionist excellent , very helpful and more than happy to help with requirement . Restaurant and bar staff excellent... fulfilled extra requirements with a smile and all staff very courteous and helpful . Highly recommend this hotel.
My nights stay here was met by a very warm welcome at the reception desk. Staff were very open and helpful. My room was clean, neat and tidy, I particularly liked the complimentary items and little biscuits with the tea facilities. Batteries in the TV remote didn't work, but staff replaced them right ...
Friendly staff. Car park is free and breakfast is reasonably priced. Rooms are clean and bathrooms spacious. Only issue was water in the mixer taps was too hot, made it very difficult to use the sink.
It is a nice place but the twin bed is not recommended for all. One big bed with good mattress may not pain the backside like I experience. Nice staff and clean place, heating good. It is very ok outside the bed issue.
Staff were very approachable and couldn’t do enough to help. I would say it’s a tired hotel but very clean rooms. I would recommend it for a quiet break. There is a small spa area , again a bit tired. The food in the restaurant was nice, especially the breakfast as much as you can eat.
A very clean, comfortable and pleasant hotel with a good, if a little expensive, restaurant and bar.
The B&B is fairly basic, but very clean. Breakfast was good and staff very friendly and helpful. It is quite far from Solihull, but there is a bus service that runs every 30 mins and works well.
Lovely welcome on arrival. The lady was very helpful and even had an upgrade which was wonderful. We ate in the bar area whilst watching football and the food was excellent. Great nights sleep and breakfast very good too. All of the staff are a credit, Will be back, Karen Hilton.
The rooms very comfortable and well appointed but are quite dark, could do with brighter lighting. When it rained it was extremely noisy immediately outside our room (109)Goid location for wha5 we like rain on polycarbonate sheeting. Water was dripping down onto the aluminium sill of the window and ...