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"I felt ripped off by the room offered after I reserved for a 'bay view.' The fault may be IHG's, or this hoteles web site, or mine, for being inadequately attentive. I'll describe what I remember and what I got, and let readers decide. My receipt shows that I booked and paid for: "Habitación clásica, 1 cama de matrimonio grande, vistas a la bahía" Marine Drive and the hotel face Back Bay, which is pretty large. I assumed that I'd open the curtains to a full view of the water. I'll try to upload an .mp3 to show what I saw when I opened the curtains. Yes, I could see the bay ... by sitting on one corner of one couch. What I saw the rest of the time was a homely building across the street. The IHG web site distinguishes between classic "bay view" and premium "sea view" rooms, and includes accurate photos. The hoteles site lists different prices for rooms with 'vistas a la bahía' and 'vistas al mar,' with much smaller photos. I'll guess that other travelers assume that 'bay view' means opening the windows to a full sight of Back Bay. The description and pictures aren't adequate. Bookers of 'bay view' rooms should be forewarned that they'll get about what I got. I had trouble regulating the temperature, and heard some noise from other guests through the walls, but the hotel is still excellent in other respects. All service staff were first rate, courtesy personified; I felt particularly impressed by one who wanted to share her love for Indian food with diners. "

"El personal maravilloso y el servicio muy bueno"

"Todo el hotel está muy bien, comida variada, habitación impecable, personal muy amable. Hotel muy recomendable."

"Very good."

"La habitacion es muy linda"

"Todo excelente, nos gustaría más opciones de comida internacional"

"Excelente "

"10/10 service cant say enough about the staff aa a whole- from housekeeping to room service to concierge. Have stayed at many hotels in India (some much more expensive) and Novotel tops them all by far. Property conditions are excellent, wifi is great, food, everything is very well done here. Congratulations to the team."

"Increíble la experiencia Oberoi"