“La estancia en Eclypse de Mar fue estupenda por sus instalaciones, pero especialmente por el personal. Todos fueron un encanto, desde el equipo de limpieza hasta recepción, restaurante y cocina. Siempre fueron amables y atentos y, sin duda, hicieron que nuestra estancia fuera de 10.
Sin embargo, creemos que deberían mejorar bastante la comunicación con los huéspedes. Hicimos la reserva a través de Expedia, donde se indicaba que el check-in era a las 13:00. Al llegar, nos informaron de que,……
“What a gorgeous beach! This was a magical place with the friendliest staff, a great restaurant, and beautiful accommodations. I chose the Jungalow room because I wanted to be immersed in nature. The structure was rustic, but it was so cool hearing all the jungle noises while I slept. The shower was also big and open to the jungle, which was really cool. My friend chose a newer air-conditioned room, which was really lovely. We met travelers from all over and we’re having breakfast with them by……
“I want to share my experience so people can mange their expectations. The staff was polite and helpful and many things were out of their control like the weather. There was a terrible storm that got one of the beds soaking wet and there was not much they could do about it. Since it was rainy season the bed never dried and developed a foul odor. The water is not for swimming at least in my opinion, we even saw someone urinating from another deck.”
“We stayed for four nights in the jungle lodge with ocean view. The lodge and view were excellent. The lodge is rustic but comfortable, with excellent air conditioning, clean bedrooms and bathroom. We got a kick out of the outdoor showers! The staff were helpful and attentive, however, the primary way of communicating is via WhatsApp and the responsiveness and clarity could use improvement. The pool, beach and zipline are all worthwhile experiences. The hotel staff will help you reserve……
“A two-night stay at this charming hotel on Cristobal Island, tucked away from all noise. Nature at its best. Freshly caught lobsters and seafood, and the best gourmet breakfasts and dinners prepared by the owners. We shared laughs, stories, and karaoke in the evenings with other guests. They also coordinate tours and other activities on the beaches and surrounding islands. Also I recommend this wonderful place for a Pilates retreat - Yoga - Family reunion promotion, etc.”
“The staff is very helpful and attentive, the hotel is beautiful, sparkling clean and the garden is lush. I need to mention that entry with a vehicle can be be difficult because the gate can be opened only from the reception and if no one is available, there is just no way to open it. And it is a longish walk from the gate to the hotel, which we had to do under pouring rain to get to our taxi outside. Other than that, the stay was amazing and even better than expected for the price. Honestly……
“Éste hotel ha sido uno de mis favoritos es siempre limpios el Personal muy amable tanto en el Front desk como en el restaurant e incluye el desayuno. Está en pleno centro de bocas del Toro puede agarrar a Walking Distance para todos los restaurantes, bares, tienda, etc. y está en una zona Segura”