Crowne Plaza Springfield, an IHG Hotel

Photo gallery for Crowne Plaza Springfield, an IHG Hotel

Featured Image
Indoor pool
Indoor pool
Indoor pool
Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Overview of Crowne Plaza Springfield, an IHG Hotel

Crowne Plaza Springfield, an IHG Hotel

3.5 out of 5

4.1/5 Very Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Free airport shuttle
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
3000 S Dirksen Pkwy, Springfield, IL, 62703

Explore the area

  • Popular LocationUniversity of Illinois at Springfield7 min drive
  • Popular LocationRail Golf Course17 min drive
  • AirportSpringfield, IL (SPI-Abraham Lincoln Capital)19 min drive
  • Popular LocationSangchris Lake State Park27 min drive

Choose dates to view prices

About this area

Springfield

Crowne Plaza Springfield, an IHG Hotel is located in Springfield. Illinois State Museum and Abraham Lincoln Presidential Library and Museum are cultural highlights, and some of the area's attractions include Henson Robinson Zoo and Knights Action. Spend some time exploring the area's activities, including golfing.

What's nearby

  • University of Illinois at Springfield - 7 min drive
  • Henson Robinson Zoo - 7 min drive
  • Lincoln Depot - 11 min drive
  • Rail Golf Course - 17 min drive
  • Sangchris Lake State Park - 27 min drive

Getting around

  • Springfield Station - 12 min drive
  • Springfield, IL (SPI-Abraham Lincoln Capital) - 20 min drive

Restaurants

  • Long 9 Restaurant — 1 min walk
  • Long 9 Bar and Grill — 1 min walk
  • Smokey Bones — 7 min walk
  • Red Lobster — 9 min walk
  • Hooters — 10 min walk

About this property

Crowne Plaza Springfield, an IHG Hotel

3.5-star hotel with free airport shuttle and restaurant
This hotel features a restaurant, an indoor pool, and a fitness center. Free WiFi in public areas is provided, as well as free self parking, a free airport shuttle, and free train station pick-up. Additionally, a bar/lounge, a coffee shop/café, and a snack bar/deli are onsite. All 288 rooms feature comforts like pillowtop beds and Egyptian cotton sheets, while conveniences include refrigerators and coffee makers. Free WiFi and room service are standard, as are flat-screen TVs with satellite channels. Housekeeping is available once per stay.
Crowne Plaza Springfield, an IHG Hotel offers 288 accommodations with safes and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Springfield hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered once per stay and microwaves can be requested. Housekeeping is provided on a limited basis.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Free roundtrip airport shuttle from 7:00 AM - 11:00 PM
  • Airport shuttle at scheduled times, on request
  • Free train station pick-up shuttle

Food and drink

  • Breakfast available for a fee: USD 6.00-16.00 per person
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Indoor pool
  • Sauna
  • Shopping
  • Spa tub

Family friendly

  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Microwave (on request)
  • Refrigerator
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Grocery/convenience store
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Housekeeping (once per stay)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Languages spoken

  • English
  • Russian
  • Spanish

Business services

  • Business center
  • Computer station
  • Conference center (70626 square feet of space)
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Lever door handles
  • Pool hoist on site
  • Roll-in shower (select rooms)
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas (fines apply)
  • Renovated entire property - January 2016
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Free rollaway beds
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Cable/satellite channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Refrigerator

More

  • Desk
  • Electrical adapters/chargers
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 2 AM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40.00 per accommodation, per night
Service animals are exempt from fees

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 6.00 and USD 16.00 per person (approximately)
  • Pet fee: USD 40.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport and train station; guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Crowne Plaza Hotel Springfield
Crowne Plaza Springfield
Crowne Plaza Springfield Hotel Springfield
Springfield Crowne Plaza
Crowne Plaza Springfield Hotel
Crowne Plaza Springfield
Crowne Plaza Springfield, an IHG Hotel Hotel
Crowne Plaza Springfield, an IHG Hotel Springfield
Crowne Plaza Springfield, an IHG Hotel Hotel Springfield

Frequently asked questions

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 472 out of 980 reviews
5 - Excellent 48%
Rating 4 - Good. 277 out of 980 reviews
4 - Good 28%
Rating 3 - Okay. 126 out of 980 reviews
3 - Okay 13%
Rating 2 - Poor. 70 out of 980 reviews
2 - Poor 7%
Rating 1 - Terrible. 35 out of 980 reviews
1 - Terrible 4%

4.2/5

Cleanliness

4.2/5

Staff & service

4.1/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience and very clean!
Stayed 1 night in Sep 2021

4/5 Good

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet location, easy access
Stayed 1 night in Aug 2021

3/5 Okay

Traveled with group, Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
It’s not clean
Stayed 2 nights in Aug 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking and check in. Room was clean. Overall very quiet and enjoyable.
Stayed 1 night in Aug 2021

2/5 Poor

Business traveler
Disliked: Cleanliness, staff & service
My room was not very clean and was without toilet paper. After waiting a couple hours and the staff could not find my room there was a pile of dirty linens outside my door. the room looked like it was freshened up in a hurry. The Crowne a couple of years ago was the gold standard in Springfield and I was left disappointed. I do understand that there is a labor shortage but this event was planned in advance
Stayed 1 night in Aug 2021