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Crowne Plaza Springfield, an IHG Hotel

3.5 star property
Hotel in Springfield with airport shuttle service and a fitness center

Choose dates to view prices

your current months are August, 2024 and September, 2024.
August 2024
September 2024

Photo gallery for Crowne Plaza Springfield, an IHG Hotel

Meeting facility
Exterior
Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe
Cooked-to-order breakfast for a fee
Exterior

Reviews

8.2

Very good

Popular amenities

  • Hot Tub
    Hot TubHot Tub
  • Bar
    BarBar
  • Pool
    PoolPool
  • Room service
    Room serviceRoom service
  • Breakfast available
    Breakfast availableBreakfast available
  • Free airport shuttle
    Free airport shuttleFree airport shuttle

Check-in time

4:00 PM

Check-out time

11:00 AM

Explore the area

Map
3000 S Dirksen Pkwy, Springfield, IL, 62703
  • Popular LocationUniversity of Illinois at Springfield6 min drive
  • Popular LocationAbraham Lincoln Presidential Library and Museum8 min drive
  • Popular LocationSt. John's Hospital9 min drive
  • AirportSpringfield, IL (SPI-Abraham Lincoln Capital)15 min drive

Most relevant reviews

ExperimentalCarousel

2/10 Terrible

This was the worst experience I have ever had staying at at hotel, from the poorest customer service at the front lobby ...
Michael
Jul 26, 2024
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About the neighborhood

Springfield

Crowne Plaza Springfield, an IHG Hotel is located in Springfield. Abraham Lincoln Presidential Library and Museum and Elijah Iles House are cultural highlights, and some of the area's activities can be experienced at Walnut Street Winery and Knights Action Park. Illinois State Fairgrounds and Washington Park Botanical Gardens are also worth visiting. Spend some time exploring the area's activities, including golfing.
Visit our Springfield travel guideOpens in a new window

What's nearby

  • University of Illinois at Springfield - 6 min drive
  • Lincoln Home National Historic Site - 8 min drive
  • Abraham Lincoln Presidential Library and Museum - 8 min drive
  • St. John's Hospital - 9 min drive
  • Illinois State Capitol - 9 min drive

Getting around

  • Springfield Station - 14 min drive
  • Springfield, IL (SPI-Abraham Lincoln Capital) - 16 min drive

Restaurants

  • ‪Starbucks - ‬4 min drive
  • ‪Abe's Hideout - ‬2 min drive
  • ‪Panera Bread - ‬5 min walk
  • ‪Boyd's New Generation - ‬5 min drive
  • ‪McDonald's - ‬7 min walk

About this property

Crowne Plaza Springfield, an IHG Hotel

Property highlights
Consider a stay at Crowne Plaza Springfield, an IHG Hotel and take advantage of a free roundtrip airport shuttle, a grocery/convenience store, and a rooftop terrace. For some rest and relaxation, visit the sauna or the spa tub. The on-site American cuisine restaurant, Long 9 Restaurant, offers breakfast and lunch. Free in-room WiFi is available to all guests, along with shopping on site and a coffee shop/cafe.
You'll also enjoy perks such as:
  • An indoor pool
  • Free self parking and extended parking
  • Cooked-to-order breakfast (surcharge), free train station pick-up, and express check-out
  • A vending machine, concierge services, and ATM/banking services
  • Guest reviews say great things about the helpful staff
Room features
All 288 rooms include comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and air conditioning. Guests reviews speak well of the clean rooms at the property.
More amenities include:
  • Egyptian cotton sheets, pillowtop mattresses, and free cribs/infant beds
  • Bathrooms with designer toiletries and shower/tub combinations
  • 42-inch flat-screen TVs with premium channels
  • Refrigerators, on-request microwaves, and coffee/tea makers

Languages

English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 7:00 AM to 11:00 PM at scheduled times and on request
  • Free train station pick-up shuttle
  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee: USD 6 to 16 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Long 9 Bar and Grill
  • Long 9 Restaurant

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Shopping
  • Spa tub
  • TV in common areas

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (70,622 square feet of space)
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (41 inch wide door)
  • Grab bar in shower
  • Lever door handles
  • Magnifying mirror
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 14 floors
  • Ballroom
  • Banquet hall
  • Built in 1997
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from April 11 2024 to July 31 2024 (dates subject to change):
  • Spa tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40.00 per accommodation, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 6.00 to 16.00 per person
  • Pet fee: USD 40.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Springfield
Crowne Plaza Springfield
Crowne Plaza Springfield Hotel Springfield
Springfield Crowne Plaza
Crowne Plaza Springfield Hotel

Frequently asked questions

Does Crowne Plaza Springfield, an IHG Hotel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Crowne Plaza Springfield, an IHG Hotel?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Crowne Plaza Springfield, an IHG Hotel on Aug 18, 2024 start from $111.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Springfield, an IHG Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 40.00 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Crowne Plaza Springfield, an IHG Hotel?

Self parking and extended parking are free at this property.

What time is check-in at Crowne Plaza Springfield, an IHG Hotel?

Check-in start time: 4:00 PM; Check-in end time: 2 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Crowne Plaza Springfield, an IHG Hotel?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Does Crowne Plaza Springfield, an IHG Hotel provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs 7:00 AM–11:00 PM on request.

Where is Crowne Plaza Springfield, an IHG Hotel located?

Situated in Springfield, this hotel is 2.5 mi (4 km) from Washington Park Botanical Gardens and 3 mi (4.8 km) from University of Illinois at Springfield. Adams Wildlife Sanctuary and Elijah Iles House are also within 6 mi (10 km).

Crowne Plaza Springfield, an IHG Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 501 out of 1003 reviews" "
Rating 8 - Good. 226 out of 1003 reviews" "
Rating 6 - Okay. 125 out of 1003 reviews" "
Rating 4 - Poor. 89 out of 1003 reviews" "
Rating 2 - Terrible. 62 out of 1003 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Michael

Traveled with family
Disliked: Amenities
This was the worst experience I have ever had staying at at hotel, from the poorest customer service at the front lobby to the rooms, this place needs an overhaul. The rooms were not as advertised, what you see in the photo as opposed to what you see in the actual room. This was an absolute terrible experience, if you ever come to Springfield, IL, I wouldn’t recommend this hotel!
Stayed 1 night in Jul 2024

8/10 Good

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay very accommodating. Desk service was very helpful. Had a great stay
Stayed 2 nights in Jul 2024

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place and location.
Stayed 3 nights in Jul 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Nacona, Milwaukee

Disliked: Cleanliness, staff & service, amenities
Check in person was very rude and judgemental. Bathroom in my room was not clean. There were only 2 towels in my room. I booked 3 rooms and only 1 was available. I had to ask and wait for towels and sheets.
Stayed 2 nights in Jul 2024

4/10 Poor

Michelle

Traveled with family and small children
Our room was double booked. Walked into someone’s personal items and luggage. Thank God the people were not in there. Could have been an embarrassing, possibly dangerous situation. The room we were given didn’t accommodate our sleeping arrangements.
Stayed 1 night in Jul 2024

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
..
Stayed 1 night in Jul 2024

8/10 Good

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful, room was nice and clean. King bed was so comfortable. There was an issue with a loose bathtub nozzle, but staff was receptive when I told them about it
Stayed 1 night in Jul 2024

10/10 Excellent

Ed

Liked: Staff & service, property conditions & facilities
My 1st time there and loved it.
Stayed 1 night in Jul 2024

8/10 Good

Robin

Traveled with pets, Traveled with family
Liked: Staff & service, amenities
Grand property that is working hard to hold onto its charm. The staff is very very friendly. Restaurant very yummy tho a little expensive. Starbucks in house. Dog friendly. Had some issues with maintenance items but the staff is eager to accommodate.
Stayed 1 night in Jul 2024

4/10 Poor

Lisa

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Tv and coffee machine didnt work.
Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place
Stayed 1 night in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was cold, every item we selected.
Stayed 1 night in Jul 2024

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Hwy
Stayed 1 night in Jul 2024

10/10 Excellent

CARLOS, JASPER

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large convention hotel. Generic. Has rooftop pool. Our room , executive suite, was very large 2 bathrooms. The main was triple the size of an average one. Not much nearby except for Red Lobster which qas overpriced for plain fried food.
Stayed 1 night in Jul 2024

6/10 Okay

Rajat, Overland Park

Traveled with family
Liked: Property conditions & facilities
Our room had no coffee machine. That was quite a surprise for us.
Stayed 1 night in Jul 2024

6/10 Okay

Cynthia C

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Judith

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
CLEAN!!! WORTH THE MONEY!
Stayed 1 night in Jun 2024

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Shonna

Stayed 3 nights in Jun 2024

10/10 Excellent

Branden

Stayed 1 night in Jun 2024

8/10 Good

Diane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Bed very comfortable but sat high. It was hard for me to climb in the bed with 2 knee replacements. Toilet sat very low. Room had black out drapes. Why we would they put front desk on the second floor,?
Stayed 1 night in Jun 2024

10/10 Excellent

Shacova

Nice and clean.
Stayed 2 nights in Jun 2024

6/10 Okay

Tiffany

Traveled with family
The hotel was quiet and seemed to be pretty decent. I felt that myroom could have been cleaner and also the towels were a little smelly and i didn't feel comfortable using them. I don't think i will be back.
Stayed 3 nights in Jun 2024

10/10 Excellent

Donna J

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed being on 11th floor with good view of the city. Bed very comfortable. Clean. Would absolutely recommend!
Stayed 2 nights in Jun 2024

General hotel information

Reasons to Book
Comfortable Beds & Nice Bathroom
Check-In Time
4:00 PM
Check-Out Time
11:00 AM
Star Rating
3.5