Hotel UMass

Photo gallery for Hotel UMass

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In-room safe, iron/ironing board, free WiFi, bed sheets
In-room safe, iron/ironing board, free WiFi, bed sheets
37-inch LCD TV with cable channels, iPod dock
In-room safe, iron/ironing board, free WiFi, bed sheets

Overview of Hotel UMass

Hotel UMass

2.5 star property

4.3/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Restaurant
  • Business services
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
1 Campus Center Way, Amherst, MA, 01003

Explore the area

  • Popular LocationMullins Center4 min walk
  • Popular LocationUMass Fine Arts Center8 min walk
  • Popular LocationEmily Dickinson Museum4 min drive
  • AirportWestfield, MA (BAF-Barnes Municipal)35 min drive

Choose dates to view prices

About this area


Hotel UMass is located in Amherst. UMass Fine Arts Center and Emily Dickinson Museum are cultural highlights, and some of the area's landmarks include Porter Phelps Huntington Museum and Historic Summit House. Looking to enjoy an event or a game while in town? See what's happening at Mullins Center or Warren McGuirk Alumni Stadium. Guests appreciate the hotel's central location.

What's nearby

  • Mullins Center - 4 min walk
  • UMass Fine Arts Center - 8 min walk
  • Emily Dickinson Museum - 4 min drive
  • Mead Art Museum - 4 min drive
  • Amherst College - 7 min drive

Getting around

  • Amherst Station - 4 min drive
  • Bradley Intl. Airport (BDL) - 54 min drive


  • The Hangar - 3 min drive
  • Henion Bakery - 3 min drive
  • Arigato Sushi - 3 min drive
  • Antonio's - 3 min drive
  • Miss Saigon - 3 min drive

About this property

Hotel UMass

Hotel with free breakfast, walk to University of Massachusetts Amherst
This hotel features a restaurant, a bar/lounge, and a snack bar/deli. Free continental breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Hotel UMass offers 116 air-conditioned accommodations with iPod docking stations and safes. 37-inch LCD televisions come with premium cable channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards.

Languages spoken


Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 6.00 per night)
  • Onsite parking options include a garage

Food and drink

  • Free continental breakfast available daily
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • U Pub

Things to do

  • Access to nearby health club

Family friendly

  • Snack bar/deli


  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Luggage storage

Business services

  • Business center
  • Conference space
  • Meeting rooms


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)

Room amenities


  • Air conditioning
  • Bed sheets


  • Hair dryer
  • Private bathroom
  • Shower


  • 37-inch LCD TV
  • Cable channels
  • iPod dock
  • Premium channels

Food and drink

  • Coffee/tea maker


  • Connecting rooms available
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

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Check-in time starts at 3 PM
Minimum check-in age - 18


Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk


Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: USD 6.00 per night
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0004140080
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Umass
Umass Hotel
Umass Hotel Amherst
Campus Center Amherst
Umass Hotel At The Campus Amherst
Hotel UMass Amherst
Hotel UMass Hotel
Hotel UMass Amherst
Hotel UMass Hotel Amherst

Frequently asked questions

Overall score and ratings



Rating 5 - Excellent. 302 out of 580 reviews
5 - Excellent 52%
Rating 4 - Good. 185 out of 580 reviews
4 - Good 32%
Rating 3 - Okay. 59 out of 580 reviews
3 - Okay 10%
Rating 2 - Poor. 19 out of 580 reviews
2 - Poor 3%
Rating 1 - Terrible. 15 out of 580 reviews
1 - Terrible 3%




Staff & service




Property conditions & facilities



3/5 Okay

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Overall it’s good but not crazy about only entry point for cars is via underground garage. Issues with this visit: When seasons change the entire climate control system shifts such that only AC works in late spring; no way to warm up the room except with a space heater. Also missing light bulb in bathroom. Despite requests to fix, no visits from maintenance over the course of our 3-night visit.
Stayed 3 nights in Jun 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2022

3/5 Okay

Stayed 1 night in Mar 2022

4/5 Good

Stayed 2 nights in Feb 2022

4/5 Good

Liked: Cleanliness
Stayed 2 nights in Feb 2022