Hotel UMass

2.5 star property
Hotel with free breakfast, steps from University of Massachusetts Amherst

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your current months are August, 2024 and September, 2024.
August 2024
September 2024

Photo gallery for Hotel UMass

Exterior
Front of property
Standard Room, 1 King Bed | Premium bedding, in-room safe, iron/ironing board
LCD TV, iPod dock
Premium bedding, in-room safe, iron/ironing board

Reviews

8.6

Excellent

Popular amenities

  • Bar
    BarBar
  • Room service
    Room serviceRoom service
  • Parking available
    Parking availableParking available
  • Breakfast included
    Breakfast includedBreakfast included
  • Laundry
    LaundryLaundry
  • 24/7 front desk
    24/7 front desk24/7 front desk
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About the neighborhood

Map
1 Campus Center Way, Amherst, MA, 01003

What's nearby

  • University of Massachusetts Amherst - 1 min walk
  • Mullins Center - 4 min walk
  • UMass Fine Arts Center - 8 min walk
  • Amherst College - 3 min drive
  • Emily Dickinson Museum - 4 min drive

Getting around

  • Amherst Station - 4 min drive
  • Bradley Intl. Airport (BDL) - 56 min drive

Restaurants

  • ‪Worcester Dining Commons - ‬8 min walk
  • ‪Hampshire Dining Commons - ‬14 min walk
  • ‪Berkshire Dining Commons - ‬17 min walk
  • ‪Procrastination Station - ‬4 min walk
  • ‪The Blue Wall - ‬4 min walk

About this property

Hotel UMass

Property highlights
University of Massachusetts Amherst is located near Hotel UMass, which provides free continental breakfast, a coffee shop/cafe, and a library. The on-site restaurant, The Commonwealth, offers lunch, dinner, and light fare. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Self parking (surcharge), access to a nearby health club, and luggage storage
  • Coffee/tea in the lobby, an elevator, and ATM/banking services
  • Free newspapers, a 24-hour front desk, and a front-desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All 113 rooms offer comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and safes.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with showers and hair dryers
  • LCD TVs with premium channels
  • Coffee/tea makers, heating, and phones

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 6 per night)
  • Onsite parking options include a garage

Food and drink

  • Free continental breakfast
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • People's Organic Coffee
  • The Commonwealth

Things to do

  • Library

Family friendly

  • Free crib
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • No housekeeping service

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • iPod dock
  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Tourism fee: USD 1.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 6.00 per night
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0004140080
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Umass
Umass Hotel
Umass Hotel Amherst
Campus Center Amherst
Umass Hotel At The Campus Amherst
Hotel UMass Amherst
Hotel UMass Hotel
Hotel UMass Amherst
Hotel UMass Hotel Amherst

Frequently asked questions

Is Hotel UMass pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel UMass?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Hotel UMass on Jul 29, 2024 start from $169.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel UMass?

Self parking is available for USD 6.00 per night.

What time is check-in at Hotel UMass?

Check-in begins at 3 PM. After-hours check-in is not available.

What time is check-out at Hotel UMass?

Check-out is at 11 AM.

Where is Hotel UMass located?

Situated in Amherst, this hotel is within a 5-minute walk of University of Massachusetts Amherst and Mullins Center. UMass Fine Arts Center and Athletic Fields North are also within 10 minutes.

Hotel UMass Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 439 out of 808 reviews" "
Rating 8 - Good. 241 out of 808 reviews" "
Rating 6 - Okay. 77 out of 808 reviews" "
Rating 4 - Poor. 29 out of 808 reviews" "
Rating 2 - Terrible. 22 out of 808 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Alan

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Right on campus...continental breakfast with waffles and 24/7 coffee and expresso drinks. Easy parking. Staff cordial
Stayed 2 nights in Jul 2024

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Erion, EAST BOSTON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Jul 2024

6/10 Okay

Chris

Traveled with family
Disliked: Cleanliness, staff & service, amenities
We spent 6 nights there and the room was not cleaned once!
Stayed 6 nights in Jul 2024

10/10 Excellent

Barbara

Liked: Cleanliness
Stayed 1 night in Jul 2024

4/10 Poor

Lana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel itself was nice. My issue is that due to a health emergency, I had to check out a day early. I was out before the check-in time. The hotel and Expedia both denied my request for a refund.
Stayed 2 nights in Jul 2024

10/10 Excellent

Maria, Commack

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and clean! Staff is so friendly and willing to help you in any way.
Stayed 2 nights in Jul 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am a 1976 graduate. I was visiting a friend im Amherst and of course chose to stay on campus! The hotel standards and comfort were excellent. It was so good to see the campus looking lovely.
Stayed 1 night in Jul 2024

10/10 Excellent

Nikolina, Port Chester

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second time staying at this hotel and we will most certainly be back.
Stayed 1 night in Jul 2024

10/10 Excellent

Hilmar

Liked: Cleanliness, staff & service, property conditions & facilities
Quiete
Stayed 2 nights in Jul 2024

10/10 Excellent

Pamela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second time staying at Hotel UMass and it is the perfect option if you have a student on campus. We were there for orientation and it’s was clean and inexpensive. Will definitely stay again!!
Stayed 2 nights in Jul 2024

10/10 Excellent

Joanna

Traveled with family
Liked: Cleanliness, amenities
Staff was very friendly and helpful. My room was super clean and comfortable.
Stayed 1 night in Jul 2024

10/10 Excellent

Adam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Jul 2024

8/10 Good

Danielle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Convenient location. Good service.
Stayed 1 night in Jul 2024

6/10 Okay

judy

I’m
Stayed 1 night in Jul 2024

10/10 Excellent

Jennifer

Stayed 1 night in Jul 2024

10/10 Excellent

Joan

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 2 nights in Jun 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Debbie

Stayed 1 night in Jun 2024

10/10 Excellent

Alyssa

Stayed 1 night in Jun 2024

10/10 Excellent

Theresa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. Thank you!
Stayed 2 nights in May 2024

6/10 Okay

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
My one complaint is the front desk rarely answers the phone. I needed to contact them twice. It took 10 tries before someone answered
Stayed 1 night in Jun 2024

2/10 Terrible

Carolyn

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
As an alumni. I was very disappointed. The room smelled like mold and the ceiling had significant water damage. Also I called the front desk that I would check out late only by 15 minutes in Which they advised, just this once and literally 5 minutes before I left the room Someone knocked on my door to see if I had left The hotel was not busy at all because no one was on campus. The one reason I decided to stay was to Help support my Alma mater , but treated poorly
Stayed 1 night in Jun 2024

8/10 Good

Nikolina, Port Chester

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay here again!
Stayed 1 night in Jun 2024

10/10 Excellent

Jose

Stayed 1 night in Jun 2024

General hotel information

Reasons to Book
Room Cleanliness & Property Cleanliness
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Star Rating
2.5