The Resort is decent, however there are a few things in dire need of attention. My check-in experience was incredibly lackluster with a gentleman who appeared as though he couldn't care less about my presence before him. After completing a form and taking my card, I was asked, quite cavalierly, whether I needed help to get to my room. I made no issue and responded by asking for directions and let him know that I was happy to find it on my own. The interaction wasn't unpleasant or unfriendly, just mechanical, unwelcoming and almost completely devoid of warmth.
Housekeeping was a major issue for me. The sheets were not changed during my 5 night stay even when I specifically put out the sign requesting housekeeping. Another odd experience was that fresh towels were placed in my suite without removing the used ones.
The location is great being on St. Lawrence Gap which boasts an impressive nightlife scene and a wide array of bars, lounges and restaurants. The distance to the airport and Bridgetown is also convenient. The food at the on site restaurant PureOcean was good and the grounds were well-maintained.
The best way to sum up my experience at this hotel is 'detached'. There was no inquiry into my stay or whether I required anything... no one actually bothered with me for the 5 days I was there, which was fine with me, but odd for this particular industry.
