St. Matthew Parish Tours

The hotel is well situated across the street from the main entrance of the train station in Colmar. The reception area appeared good, the ladies were nice at reception. and breakfast was decent. With that said the room I had was really worn down- carpet was filthy, furniture and door frame with chip marks. The closet area looked dirty. Bathroom was very worn down and dingy, shower area was disgusting and toilet seat paint chipped, shower faucet was missing hardware. The room needed a remodel! I will look for another hotel to stay the next time I return back to Colmar.

Check in was a nightmare. There is no live staff, only automated kiosks. One didn’t work at all. The other finally functioned but informed that the room was being cleaned and not yet ready- at 9:00 PM!!! The help line was actually helpful, and another room was made available. However, the listing said there was AC, but no thermostat or controls in the room, and the place was roasting hot. Opening a window helped but there was a lot of traffic noise. The restaurant was closed and nearby options were not excellent. Last, the parking garage entrance was too low for a standard sized van, small cars only. So not at all an ideal experience.