4/10 Poor
Joshua
Jan 16, 2023
Disliked: Cleanliness, amenities, property conditions & facilities
Arrived to find that the room I had selected on Expedia was not the one I would be getting. I was advised to call ahead next time to confirm the room. Pool area was dirty with debris floating in pool. Towels were on the small side and not readily available at pool. When new people would come out to pool area the staff would come out and stock just enough for each person to get one. Needless to say, we walked pretty much soaked to our room. At no time did I feel unsafe, but my wife was not happy that the outside and interior entrances to the hallways were never locked, even though key sliders were present. Went down for breakfast about halfway through the posted times and most of the food was either gone or inedible. We settled for cereal. The staff we encountered were polite; however, I get the impression that this place likes to cut all kinds of corners and wait to see if anyone complains. May save them a few bucks, but I won’t be coming back.