The front desk person was pleasant. This hotel has really gone down hill. If you knew this place when it was at it's height, seeing it now would make you cry. One restaurant with snacks only and it's partitioned off with storage. The hotel is tired and in disrepair. The hot tub was closed, the sauna was closed and had been for some time. The bathroom had mold on the ceiling, they are tired too and in need of an update. A bunch of unused spaces in this once bustling hotel. For Wisconsin Rapids, you should never pay $120 for a "fair" property, it's livable but certainly not worth this in this small community. The Cobblestone Inn is nicer and it includes breakfast, this property does not. Very sad.